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Recent guest reviews

The property is just a few stories. It’s older, but maintained. It’s just a short distance to freeway access & food. The staff was helpful, friendly & amazing, especially Chrissy!

This hotel was nice. The people at the front greet you every time you walk by. They offer free breakfast, which is always a plus. The room size was good for 2 people (king w/sofa), would’ve been tight for my original party of 3. The bathroom was too small and the sink vanity area needs better lighting (maybe white lights instead of yellow). We would consider staying there again if returning to the area.

It was okay.

The property is great! However, access was very confusing due to all of the construction going on around.

Staff

Everything was really nice the only down part was that the TV didn't work.

Great reservation staff, wonderful breakfast and nice rooms.

Clean property. Daily cleaning. I recommend this hotel for those who are looking budget friendly hotel while being clean with all amenities.

Front desk was friendly and professional. Room was immaculate. I was extremely satisfied with my stay there. There was nothing I didn't like about this hotel. Will definitely stay here again

Our stay started with broken laundry machines even though we called ahead in advance and asked if they were working and ended with the elevator being out of service and no assistance with our bags. Lucky for us the manager was on duty and refused to give any type of concession discount or comp and instead gave us a terrible attitude to send us on our way!! By far one of the worst places I've stayed at if everything goes right you may have an average experience but if anything goes wrong don't look for anyone to correct the problem.

Friendly staff. Breakfast was good.

Great

Everything went smoothly, checked in pretty late. Had on laundry room, however they did not have detergent, or softners available, and the free breakfast was not available at the time stated, breakfast was available an bour prior

N Black Canyon Highway Phoenix AZ

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Outdoor pool

Located in North Mountain, Best Western North Phoenix Hotel is within a 15-minute drive of popular attractions such as Grand Canyon University and Arizona State Capitol. This hotel has 86 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

Guests can expect to find 40-inch TVs with cable channels. Other standard amenities include microwaves, coffee makers, and free local calls.


Property features

At Best Western North Phoenix Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a spa tub, a business center, and a computer station.

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

1 King Bed | Sleeps 2

Guest reviews for Best Western North Phoenix Hotel

Everyone (13) Couples (4) Family (2)
5
Partner Couples

The property is just a few stories. It’s older, but maintained. It’s just a short distance to freeway access & food. The staff was helpful, friendly & amazing, especially Chrissy!

By on Oct 10, 2023

Review comment responded on Oct 10, 2023

Thank you for the feedback have a great day!

5
Family

This hotel was nice. The people at the front greet you every time you walk by. They offer free breakfast, which is always a plus. The room size was good for 2 people (king w/sofa), would’ve been tight for my original party of 3. The bathroom was too small and the sink vanity area needs better lighting (maybe white lights instead of yellow). We would consider staying there again if returning to the area.

By on Sep 17, 2023

Review comment responded on Sep 17, 2023

We are so happy to hear you enjoyed your stay with us. Thank you for your feedback and we hope to see you again soon.

3
Family

It was okay.

By on Feb 28, 2023

Review comment responded on Feb 28, 2023

Hi Amanda! Sorry to hear you didn't have a great stay and it was just ok. Can you explain more as why you weren't satisfied? We appreciate you taking the time to review.

5
Everyone

The property is great! However, access was very confusing due to all of the construction going on around.

By on Jan 24, 2023

Review comment responded on Jan 24, 2023

Thank you so much for the review. We are glad you enjoyed your stay with us and hope to see you again soon.

5
Everyone

Staff

By on Dec 12, 2022

Review comment responded on Dec 13, 2022

Thank you for the review!

5
Everyone

Everything was really nice the only down part was that the TV didn't work.

By on Jun 6, 2022

Review comment responded on Jun 9, 2022

Thank you for staying with us Ernesto, would you mind letting us know what room you stayed in so we can look into your issue. Thank you

5
Partner Couples

Great reservation staff, wonderful breakfast and nice rooms.

By on May 18, 2022

Review comment responded on Jun 11, 2022

Thank you for staying with us Gregory. We are pleased you had a great experience at our property. We hope to see you again soon.

4
Everyone

By on Mar 17, 2022

3
Everyone

By on Feb 22, 2022

Review comment responded on Jun 12, 2022

Thank you for staying with us, we appreciate the feedback

4
Business Business

Clean property. Daily cleaning. I recommend this hotel for those who are looking budget friendly hotel while being clean with all amenities.

By on Feb 6, 2022

Review comment responded on Feb 6, 2022

Thank you doe staying with us, we appreciate the nice comments and hope to see you again in the future

Best Western North Phoenix Hotel

9455 N Black Canyon Highway, Phoenix, AZ 85021
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