Skip to main content
Beginning of main content

Crossland Phoenix - West

2.0 out of 5.0

Recent guest reviews

Hands down this has to be the worst hotel that I've ever had the displeasure of experiencing. Lots of drug activity and transmits room was very dirty and smells very bad this place should be shut down.

Comforter was dirty, the floor was completely wet, the receptionist said it was the fridge being defrosted but did nothing to remedy it.

everything was little less than ok, would have helped if it had a working toilet that didn't overflow wen turning on the water, having to use the towels meant for my shower , and being told maintenance would be there around 8am, hen I had to check out at 645am

It's not fancy but always good value for the money, I'm so grateful for this place.

Bed was good room was clean. Building is old and in need of renovation but for the price it was worth it

The carpet was filthy, as well as the bed linens and the restroom facilities were gross. The room smelled horrible! I will NEVER stay at this place again! I would rather camp outside!

We had to ask for a new room because the first room stink very bad

Its very quiet well I stick to myself I have had no problems with no one the employee have made my stay. Well worth it

This place is usually pretty good value for the money, but there were a couple of mosquitoes in the room this time and a bug on the bed. And I was awakened by what I'm almost positive were gunshots around 4 in the morning. But hey, it's a great price, the bed is comfortable and I've already booked it again!

I was booked into the wrong location, which frankly could have been my error. However, I spent an entire DAY being transferred around by phone to try and reach a manager, never did, and eventually just gave up and moved to another hotel. Staff were rude, useless and belligerent. When I finally reached a manager, the following week, she was polite enough but said that she had been in all day and didn't know why I had been having trouble reaching her.

Nothing fancy but clean, quiet & comfortable. Another good experience and good value for the money at Crossland!

It was okay, just for a one night stay. No major complaints

We like extended stay studios. It is way more convenient than a regular hotel room. Crossland Economy Studios is a good one. We liked staying there. Helpful staff and a clean room.

Have to pay for clean sheets to be put on bed. Take your towels to office to get clean ones. They only clean rooms aftrt guests leave not during stay.

I had a wonderful time staying out here... it was very relaxing

The bed was comfortable and shower was good, what I look for in a motel.

I'm highly allergic to cigarette smoke. Our first visit we were given a room that had been smoked in, the girl gladly gave us another room that was not smoked in. Our second stay the first room looked filthy so the girl gave us a second room, it looked cleaner but we were deceived. There was a big full bag of chips under the bed and as the night went on I was miserable from the cigarette smoke smell. The only plus of this hotel is the staff. They are nice and accommodating.

It was a nice stay. The people were friendly and the service was nice.

It wasn't a bad experience staying here but there are some improvements needed. The room I was given was clean but not completely ready. I had to go back down to get the kitchen supplies and toilet paper for the bathroom. The wifi was terrible also. If I could get connected at all it would disconnect after several minutes.

We stayed one night and the motel was good for the price we paid. It was clean, service was awesome. Having a kitchenette was great

4861 W Mcdowell Rd Phoenix AZ

Located in Maryvale, Crossland Phoenix - West is within a few miles (5 km) of sights such as Maryvale Baseball Park and Arizona Buddhist Temple. The 133 rooms at this hotel include kitchens, refrigerators, and microwaves. Ashley Furniture HomeStore Pavilion and Arizona State Capitol are also a short drive from this Phoenix hotel.


Rooms

The 133 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. TVs come with cable channels, and free WiFi keeps guests connected. Free local calls are also available. Weekly housekeeping is available.


Property features

Crossland Phoenix - West features free WiFi in public areas and laundry facilities. You can put free parking to good use if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Room options

Standard Studio, 1 Double Bed, Non Smoking

Full 1 | Sleeps 3

Standard Studio, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Studio, 1 Queen Bed

Queen 1 | Sleeps 3

Standard Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Guest reviews for Crossland Phoenix - West

Everyone (6) Couples (11) Business (16) Family (11) Other (22) Friends (3)
1

this has got to be the worst hotel i have ever h

Everyone

Hands down this has to be the worst hotel that I've ever had the displeasure of experiencing. Lots of drug activity and transmits room was very dirty and smells very bad this place should be shut down.

By on Jul 23, 2016

Review comment responded on Feb 20, 2017

So sorry for your experience we have recently remodel brand new beds, flat screen television, and full size refrigerators.

3

alright for a night or two.

Everyone

Comforter was dirty, the floor was completely wet, the receptionist said it was the fridge being defrosted but did nothing to remedy it.

By , from AZ on Jun 4, 2016

3
Everyone

everything was little less than ok, would have helped if it had a working toilet that didn't overflow wen turning on the water, having to use the towels meant for my shower , and being told maintenance would be there around 8am, hen I had to check out at 645am

By on Apr 28, 2016

5

excellent value.

Everyone

It's not fancy but always good value for the money, I'm so grateful for this place.

By , from arizona on Apr 8, 2016

2

adequate for a night

Everyone

Bed was good room was clean. Building is old and in need of renovation but for the price it was worth it

By , from Pheonix on Mar 18, 2016

1

everything was disgusting...

Everyone

The carpet was filthy, as well as the bed linens and the restroom facilities were gross. The room smelled horrible! I will NEVER stay at this place again! I would rather camp outside!

By on Feb 22, 2016

2

solo

Singles

We had to ask for a new room because the first room stink very bad

By on Nov 6, 2015

4

happy

GetawayWithFriends

Its very quiet well I stick to myself I have had no problems with no one the employee have made my stay. Well worth it

By on Sep 5, 2015

3

ok

Singles

This place is usually pretty good value for the money, but there were a couple of mosquitoes in the room this time and a bug on the bed. And I was awakened by what I'm almost positive were gunshots around 4 in the morning. But hey, it's a great price, the bed is comfortable and I've already booked it again!

By on Aug 23, 2015

1

worst hotel stay ever

Singles

I was booked into the wrong location, which frankly could have been my error. However, I spent an entire DAY being transferred around by phone to try and reach a manager, never did, and eventually just gave up and moved to another hotel. Staff were rude, useless and belligerent. When I finally reached a manager, the following week, she was polite enough but said that she had been in all day and didn't know why I had been having trouble reaching her.

By on Jul 16, 2015