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Best Western Plus Mesa

2.5 out of 5.0

Recent guest reviews

Room was clean with comfortable mattress and the AC worked well. Breakfast was delicious, great selection. I would stay here again!

Receptionist was friendly. But the whole hotel needs update... carpet smells and needs replacement, bathrooms don’t have exhaust

Great location close to freeway and shopping and restaurants. Wifi was extremely poor and it took at least 5 min to get warm water in the sink at night

Nice hotel, Good location, Friendly, helpful staff. Incredibly comfy bed, Clean room, Good breakfast. Would definitely stay here again!

Great hotel. Excellent breakfast. Super comfy bed. Nice clean, big room. Friendly, helpful staff. Good location. Would absolutely stay here again.

The room was nice, king bed, couch and fridge. The TV was about a 42in HD. Very comfortable and competitive pricing. It's located in a shopping center where there is a bar and grill and a barber.

Very nice hotel. Excellent staff. Delicious breakfast. We are use to staying at Hilton properties but this was only 1 mile from friend's home. We will stay here again!

actually was supposed to be at the other gilbert best western. perfectly happy at this one. had to extend my stay because of hurricane irma and the staff was wonderful. i'm on a fixed income and was out visiting my son for his 50th birthday. the staff helped me stay so i wouldn't break my budget.

Great location for everything we were doing. Staff was very friendly. Would def9nately stay here again.

The staff is very courteous and does the best they can with the resources given them. Our room did not have a fan in the bathroom nor did the window open...so you can imagine the lovely odors than can accumulate without adequate ventilation. The drain in the tub was very cracked, like an old lady smoker's mouth...totally grossed me out. The door was way crooked and a considerable amount of light came through. The other aspects of the room were alright. The breakfast was just okay and the wifi was decent. There was a constant dripping of water (more like a flow of water) that could be heard from our room though it was outside of the room...the A/C made a terrible noise when it came on, but being Arizona, we needed it on, and one of the 2 elevators broke down, making it incredibly inconvenient. During breakfast one morning an employee was changing the juices in the juice dispenser. The nozzle to the apple juice fell on the floor...she brought it to the back to rinse it off but it was definitely not sanitized. There were stains on the carpet in the hallways. Hotel could not be seen from the freeway exit so we had to loop around the neighborhood to catch the turn in.

The staff all went above and beyond to be friendly and accommodating. The hotel was a quick drive to any of the hiking and sightseeing we wanted to do. Would definitely stay there again!

We stayed 3 nights. We were in a handicap accessible room because the king room we had reserved was no longer available.

Bath toilet plugged; tug not cleaned. You could see black hairs in the drain.

Nice hotel only negative was the carpet was a little dirty had stains.

The staff was wonderful and it was a comfortable stay other than the people in the room next to ours were incredibly noisy around midnight and did a lot of cussing. I should have called the front desk.

The plumbing was very poor, the room was half supplied, i.e. ironing board no iron, coffee machine no pot. Lights out all over the place. South west part of building had nasty odor. Breakfast was poor.

Great staff and close to freeway and many locations in Mesa

Nice place. Water pressure low and towels could use fabric soy but second stay and would stay again. Clean room and facility and nice staff!

Nice large room with good air conditioning- super important in the Arizona heat. Breakfast had lots of variety and good quality food. Only problem was noise from hallway when a little league baseball team returned after a late game. We asked for a room on a different floor and hotel staff accommodated us the next day.

1563 S Gilbert Rd Mesa AZ

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Plus Mesa is located within a few miles (5 km) of Hale Centre Theatre and Gilbert Historical Museum. This 115-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Mesa Mormon Temple and Golfland Sunsplash are also nearby.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All of Best Western Plus Mesa's 115 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

Guests of Best Western Plus Mesa have access to an outdoor pool, a fitness center, and a spa tub. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, 2 meeting rooms, and conference space.

Guest reviews for Best Western Plus Mesa

Everyone (27) Couples (11) Business (5) Family (10) Other (6) Friends (1)
5
Everyone

Room was clean with comfortable mattress and the AC worked well. Breakfast was delicious, great selection. I would stay here again!

By , from Alaska on Apr 21, 2018

3

close to freeway

Everyone

Receptionist was friendly. But the whole hotel needs update... carpet smells and needs replacement, bathrooms don’t have exhaust

By on Apr 11, 2018

4

great location

Everyone

Great location close to freeway and shopping and restaurants. Wifi was extremely poor and it took at least 5 min to get warm water in the sink at night

By , from Vancouver Canads on Feb 13, 2018

Review comment responded on Feb 17, 2018

Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager

5

great hotel!

Everyone

Nice hotel, Good location, Friendly, helpful staff. Incredibly comfy bed, Clean room, Good breakfast. Would definitely stay here again!

By , from Minnesota on Jan 16, 2018

Review comment responded on Jan 20, 2018

Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager

5

best western--my new "go to" hotel.

Everyone

Great hotel. Excellent breakfast. Super comfy bed. Nice clean, big room. Friendly, helpful staff. Good location. Would absolutely stay here again.

By , from Minnesota on Jan 14, 2018

Review comment responded on Jan 20, 2018

Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager

5

first time at best western plus

Everyone

The room was nice, king bed, couch and fridge. The TV was about a 42in HD. Very comfortable and competitive pricing. It's located in a shopping center where there is a bar and grill and a barber.

By , from Maryland on Dec 11, 2017

Review comment responded on Dec 12, 2017

Serafin, Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager

4

pleasantly surprised

Everyone

Very nice hotel. Excellent staff. Delicious breakfast. We are use to staying at Hilton properties but this was only 1 mile from friend's home. We will stay here again!

By , from Gilbert AZ on Oct 16, 2017

Review comment responded on Oct 21, 2017

Thank you for your visit and your positive feedback on your stay with us! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts’ paid off in your last visit with us at The Best Western Plus Mesa. I sincerely hope to have you back at our hotel soon. Please be in touch before your next stay, I would love the opportunity to welcome you personally and make sure everything is to your satisfaction. Best, John Fewer General Manager

5

great hotel

Everyone

actually was supposed to be at the other gilbert best western. perfectly happy at this one. had to extend my stay because of hurricane irma and the staff was wonderful. i'm on a fixed income and was out visiting my son for his 50th birthday. the staff helped me stay so i wouldn't break my budget.

By on Sep 14, 2017

Review comment responded on Sep 22, 2017

Thank you for your positive feedback on our hotel! We make it our priority to serve all our guests best in every aspect of their stay, and I am glad to hear those efforts paid off on your last visit. Please feel free to introduce yourself to me the next time you come in, and I will make sure you receive the superior treatment you deserve. Hope to have you back soon!

5
Everyone

Great location for everything we were doing. Staff was very friendly. Would def9nately stay here again.

By , from grants pass, or on May 16, 2017

2

barely a passing grade imo

Everyone

The staff is very courteous and does the best they can with the resources given them. Our room did not have a fan in the bathroom nor did the window open...so you can imagine the lovely odors than can accumulate without adequate ventilation. The drain in the tub was very cracked, like an old lady smoker's mouth...totally grossed me out. The door was way crooked and a considerable amount of light came through. The other aspects of the room were alright. The breakfast was just okay and the wifi was decent. There was a constant dripping of water (more like a flow of water) that could be heard from our room though it was outside of the room...the A/C made a terrible noise when it came on, but being Arizona, we needed it on, and one of the 2 elevators broke down, making it incredibly inconvenient. During breakfast one morning an employee was changing the juices in the juice dispenser. The nozzle to the apple juice fell on the floor...she brought it to the back to rinse it off but it was definitely not sanitized. There were stains on the carpet in the hallways. Hotel could not be seen from the freeway exit so we had to loop around the neighborhood to catch the turn in.

By on May 3, 2017