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Recent guest reviews

The WiFi was fast,but hard to connect to. The bed was sagging on each side-felt like i was in a trough. The room smelled.

The premises were very clean and the staff was helpful and pleasant. The breakfast was great!

Friendly & clean Washer apparently not working

Slippery tub with broken drain. No screens in window. Couldn't lock security lock on door. Door didn't hang correctly in frame, could see hallway w/door shut. No towels, then delivered w/hair in towels. Disappointing

The rooms were clean however some rooms need a major over haul. The non skid coating on our tub was all cracked and hard to stand on as it was hard and rough, dead bolt didn’t work at all. Electrical outlet in the bathroom just dangling by a screw. We were put in a new room which was better however the phone had so much static couldn’t even hear the people st the front desk. They did replace the phone. This was our second stay in two years. We like the location but I’m thinking of trying somewhere different next year. If I were to stay here again next year I would ask to see the room before taking it. This hotel is now under new management. Hopefully they will make some well needed up grades. The staff were accommodating which was nice.

The staff were helpful and accommodating. The cleanliness wasn’t great.

Though we had to cut our reservation short, the service, location, and quality of room we're great for the time and price we paid. I recommend.

The hotel was centrally located and was a good value for the price.

It took us several minutes and many U-turns to find the property. We had the address on GPS, but there are NO SIGNS on the main road for the hotel? The only sign is on the hotel itself, but it doesn't face the main road.

The hotel was definitely dirty. The elevators were not cleaned at all. My shoes were sticking to the floors. My key cards both didn't work two different times. They ran out of regular sugar for coffee. The rooms could use some deep cleaning.

Great place to stay, close to the freeway, nice and quite place. Restaurant next door give you a discount for those at the hotel. Breakfast is fresh, friendly staff. Clean Hotel!

this was near the places i needed to go between mesa and gilbert arizona

Staff members were helpful. The rooms are comfortable. Hotel convenient for travelling.

Clean comfortable quiet room, friendly helpful staff, reasonable rates, convenient location

Hotel was conveniently located just off the Freeway. Plenty of food options around. Hotel was clean and in good condition.

My first trip to Mesa. Hotel is close to freeway access and shopping yet quiet. Nice breakfast. free parking. I'd stay there again.

The staff is very friendly, courteous and professional. The facility is nice and clean; however, the bathrooms needed upgrade. The rooms and nice and the beds are very comfortable. We've always enjoyed our stay every time we visited our son and family in Mesa, AZ.

S Gilbert Rd Mesa AZ

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Plus Mesa is located within a few miles (5 km) of Hale Centre Theatre and Gilbert Historical Museum. This 115-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 6:00 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels and pay movies. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests of Best Western Plus Mesa have access to an outdoor pool, a fitness center, and a spa tub. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

King 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 2

Guest reviews for Best Western Plus Mesa

Everyone (41) Couples (13) Business (5) Family (15) Other (6) Friends (1)
2
Families

The WiFi was fast,but hard to connect to. The bed was sagging on each side-felt like i was in a trough. The room smelled.

By on Sep 10, 2019

Review comment responded on Sep 28, 2019

Dearest Guest, On behalf of the Best Western PLUS Mesa, we profoundly apologize for any difficulties and/or inconvenience you experienced during your most recent stay with us. We are excited to announce a remodeling of our property! Our design team is currently planning renovations and upgrades to our facilities and amenities. We would like you come back and enjoy the updates as soon as they are complete. We value your feedback and thank you for helping us create a better quality experience for our future guests.

5
Families Families

The premises were very clean and the staff was helpful and pleasant. The breakfast was great!

By on Aug 19, 2019

Review comment responded on Aug 25, 2019

Thank you for such a great review look forward to see you near future

4
Families

Friendly & clean Washer apparently not working

By on Jun 20, 2019

Review comment responded on Jun 23, 2019

Thank you for your feedback. We now have an new washer and dryer in the guest laundry room. We hope to see you again.

4
Everyone

By on Apr 29, 2019

Review comment responded on Jun 7, 2019

Hello, Thank you for your feedback. Please come visit us again!

1
Families

Slippery tub with broken drain. No screens in window. Couldn't lock security lock on door. Door didn't hang correctly in frame, could see hallway w/door shut. No towels, then delivered w/hair in towels. Disappointing

By on Apr 1, 2019

3
Partner Couples

The rooms were clean however some rooms need a major over haul. The non skid coating on our tub was all cracked and hard to stand on as it was hard and rough, dead bolt didn’t work at all. Electrical outlet in the bathroom just dangling by a screw. We were put in a new room which was better however the phone had so much static couldn’t even hear the people st the front desk. They did replace the phone. This was our second stay in two years. We like the location but I’m thinking of trying somewhere different next year. If I were to stay here again next year I would ask to see the room before taking it. This hotel is now under new management. Hopefully they will make some well needed up grades. The staff were accommodating which was nice.

By on Mar 5, 2019

1
Partner Couples

The staff were helpful and accommodating. The cleanliness wasn’t great.

By on Feb 18, 2019

Review comment responded on Feb 22, 2019

We are sorry to hear that your recent stay with us did not exceed your expectations. We hope you will give us another chance and stay with us again.

4
Everyone

By on Feb 12, 2019

5
Everyone

Though we had to cut our reservation short, the service, location, and quality of room we're great for the time and price we paid. I recommend.

By on Jan 11, 2019

Review comment responded on Jan 23, 2019

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we looking forward to having you again as a guest in our hotel.

4
Everyone

The hotel was centrally located and was a good value for the price.

By on Dec 28, 2018

Review comment responded on Jan 4, 2019

Linda, Thank you for staying at the Best Western Plus Mesa, and we hope that you will consider us for your next trip!

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