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Baymont Inn & Suites Mesa Near Downtown

2.5 out of 5.0

Recent guest reviews

Clean hotel, comfortable bed, adequate breakfast; unfortunately, management decisions ranged from unresponsive to poor and that cancelled everything else out. IF YOU STAY HERE, MAKE SURE THE CONSTRUCTION NEXT DOOR HAS BEEN COMPLETED. The construction noise began at 5:40 in the morning, a few feet away from my window. On Morning 2, I asked if I was getting a discount for being awakened by construction every morning. From that point on, it was a farce of my supposedly missing calls that never showed up on my room or my cell phone, and ended yesterday when I checked out and the manager promised to call me by 2:00 with an update on my request for a discount. The call never came. It's a shame that they can't figure out that giving me a few dollars discount is much cheaper than my sharing my bad review on multiple websites.

I thought Baymont Inn and suites would have more amenities, there was not any exercise or work out area..

When I come to see my elderly parents in Mesa, this hotel is only about 6 miles from their home and offers a clean, quiet place for us to unwind after spending time with them. The room is comfy and the breakfast is great. Staff was very friendly and helpful.

The room was good, Staff was ok and the breakfast was acceptable. I would stay again for the price however I would not stay on the highest floor. You can here through the upper floor sometimes when staying on the first floor.

Everything was great. The staff was very nice and the room was always clean when we came back at night. The bed we had was really comfortable! We will definitely come back here on our next trip to Visit family.

Our room worked for our family.. and our house keepers cleaned everyday and did a wonderful job... the pool and pool area always looking nice and cared for as well.. morning breakfast was great a lot t pick from.. the staff was so nice..

I found this hotel to be as nice as places that were 5X as expensive. The lobby and downstairs public areas were constantly being cleaned. II stayed 4 nights and my room was always cleaned very nicely. The staff was helpful, and there to answer any questions. The reason for not rating all "5's" was just my personal preferences. I like softer bath towels and memory foam type pillows. Previous comments about the small breakfast area were correct. The breakfast provided was fine, but I have to say that the coffee, for me, was not very good. All in all, I thought it was a very good place.

The evening associate at the desk, Gene, was one of the nicest people I've ever dealt with during a hotel/motel stay. Gave me the perfect room for my needs, traveling with young children and needed easy access from the parking lot. The hotel is beautiful and immaculate. The rooms are ALL non-smoking and pet-free, which is a necessity for my family. Excellent beds, bedding, clean carpets and spotless bathroom. Big dresser, large closet, vaulted ceiling and a desk. My remote was missing the batteries, but I travel with spares so that wasn't an issue and I'm certain they would've promptly provided them had I asked. We also had a fridge and microwave (thankfully, as this makes life with kids in a hotel so much easier) in our room. Breakfast in the morning was great; Cereals, toast, yogurt, muffins, donuts and fresh waffles! This hotel was amazing and they are keeping a close watch on the parking lots, another great plus! Perfect location for many things in Mesa and loads of restaurants, shops and gas stations nearby. I will definitely keep this hotel on my list for our visits to the area.

Nice room, comfortable beds, blow dryer in bathroom & heated pool.

I checked out on 12/9/2014 and left my laptop. The front desk was great, they retrieved it from my room and secured it at the front desk. I received an e-mail on 12/12/2014 saying they will ship it back to me. I know shipping cost time and money and let them know I was willing to pay whatever it costs. I found out by calling when I hadn't received my computer in 10 days that the Baymont Inn & Suites has no way to ship packages. I ended up shipping a box and packing material with a self-addressed shipping label. The women at the front desk (Karen & Annette) tried to be helpful, and were, but a were unable to proceed due to the discretion of the GM (Raj).

Great price and the rooms were very nice and quite.

Hotel staff very attentive and friendly, providing very good breakfast and excellent directions back to airport return rental area. Hotel shines in somewhat run down area- while walking to nearby Walgreens encountered man/child asking for cash. Sign of the times!!!

We got there late (after 11 pm) and had to leave early to catch flight. Really wish we would have had more time to enjoy everything the hotel had to offer! Hopefully next trip we will be able to spend alot more time relaxing!!

The room were very clean and everything is very updated..Great place

The rooms were clean and staff were very helpful and nice.

651 E Main St Mesa AZ

Within a short walk of Mesa Mormon Temple, Baymont Inn & Suites Mesa Near Downtown is within a mile (2 km) of Mesa Arts Center. This 48-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. In central Mesa, the hotel is also close to Mesa Convention Center and Arizona Museum of Natural History.


Dining

Start your day off right with a free continental breakfast.


All 48 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.

Rooms


Baymont Inn & Suites Mesa Near Downtown offers an outdoor pool, a spa tub, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Property features

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Baymont Inn & Suites Mesa Near Downtown

Everyone (8) Business (1) Couples (3) Family (3)
2

good hotel, bad management

Everyone

Clean hotel, comfortable bed, adequate breakfast; unfortunately, management decisions ranged from unresponsive to poor and that cancelled everything else out. IF YOU STAY HERE, MAKE SURE THE CONSTRUCTION NEXT DOOR HAS BEEN COMPLETED. The construction noise began at 5:40 in the morning, a few feet away from my window. On Morning 2, I asked if I was getting a discount for being awakened by construction every morning. From that point on, it was a farce of my supposedly missing calls that never showed up on my room or my cell phone, and ended yesterday when I checked out and the manager promised to call me by 2:00 with an update on my request for a discount. The call never came. It's a shame that they can't figure out that giving me a few dollars discount is much cheaper than my sharing my bad review on multiple websites.

By , from Austin, Texas on May 15, 2017

Review comment responded on May 21, 2017

We regret to learn that you found this experience to be so unsatisfactory due to issues which should have been promptly attended to. We want to apologize for the noise that you experienced when staying ,we will address this immediately.We are always looking for ways to improve upon the guest experience and We hope you will return to see how we continue to grow and evolve.

1

very disappointed

Everyone

I thought Baymont Inn and suites would have more amenities, there was not any exercise or work out area..

By , from Mesa Arizona on May 2, 2017

Review comment responded on May 12, 2017

We thank you for taking the time to complete our survey though we feel sorry that our amenities did not lived up to your expectations. We hope to see you again someday and to transform your opinion of our hotel and service.

5

very clean, quiet and friendly, helpful staff.

Everyone

When I come to see my elderly parents in Mesa, this hotel is only about 6 miles from their home and offers a clean, quiet place for us to unwind after spending time with them. The room is comfy and the breakfast is great. Staff was very friendly and helpful.

By , from Oregon on Feb 28, 2017

Review comment responded on Mar 7, 2017

It means a lot to us that you've taken the time to share this positive feedback about your stay at our hotel. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear that we earned your approval. We hope to see you again.

4
Everyone

The room was good, Staff was ok and the breakfast was acceptable. I would stay again for the price however I would not stay on the highest floor. You can here through the upper floor sometimes when staying on the first floor.

By on Nov 27, 2016

Review comment responded on Dec 10, 2016

Dear guest, It is heartwarming to hear that you were comfortable and you were satisfied with our accommodation and services. Thank you for giving us your feedback, we will do our best to make your next visit better experience. Kind regards.

5

best hotel stay we've had!

Everyone

Everything was great. The staff was very nice and the room was always clean when we came back at night. The bed we had was really comfortable! We will definitely come back here on our next trip to Visit family.

By , from New Hampshire on Nov 23, 2016

Review comment responded on Dec 10, 2016

Dear Janet, Thanks so much for taking the time to share with us your review following your stay here a tour hotel. Your 5* rating for our property truly warm our hearts, we will do our best to make your next visit a better experience. Kind regards.

5

was there for a week and loved the stay..

Everyone

Our room worked for our family.. and our house keepers cleaned everyday and did a wonderful job... the pool and pool area always looking nice and cared for as well.. morning breakfast was great a lot t pick from.. the staff was so nice..

By , from wisconson on Oct 27, 2016

Review comment responded on Nov 7, 2016

Dear Kristine, We thank you for taking the time to complete our survey and for leaving us 5* rating about your stay in our hotel. We will do our best to provide you another great experience with us.

4

i would book this hotel again

Everyone

I found this hotel to be as nice as places that were 5X as expensive. The lobby and downstairs public areas were constantly being cleaned. II stayed 4 nights and my room was always cleaned very nicely. The staff was helpful, and there to answer any questions. The reason for not rating all "5's" was just my personal preferences. I like softer bath towels and memory foam type pillows. Previous comments about the small breakfast area were correct. The breakfast provided was fine, but I have to say that the coffee, for me, was not very good. All in all, I thought it was a very good place.

By on Apr 30, 2016

Review comment responded on May 14, 2016

Dear guest, It is heartwarming to hear that met your expectations during your visit at our hotel. I am glad that everything went well and you were comfortable during your entire stay. Thank you for taking note on the services and our effort to provide an inviting, clean place for all of our guests. Thank you for your 4 night stay with us. We hope to welcome you again soon.

5

very clean, maintained facility in mesa

Everyone

The evening associate at the desk, Gene, was one of the nicest people I've ever dealt with during a hotel/motel stay. Gave me the perfect room for my needs, traveling with young children and needed easy access from the parking lot. The hotel is beautiful and immaculate. The rooms are ALL non-smoking and pet-free, which is a necessity for my family. Excellent beds, bedding, clean carpets and spotless bathroom. Big dresser, large closet, vaulted ceiling and a desk. My remote was missing the batteries, but I travel with spares so that wasn't an issue and I'm certain they would've promptly provided them had I asked. We also had a fridge and microwave (thankfully, as this makes life with kids in a hotel so much easier) in our room. Breakfast in the morning was great; Cereals, toast, yogurt, muffins, donuts and fresh waffles! This hotel was amazing and they are keeping a close watch on the parking lots, another great plus! Perfect location for many things in Mesa and loads of restaurants, shops and gas stations nearby. I will definitely keep this hotel on my list for our visits to the area.

By , from Sunny Southern California on Mar 31, 2016

4

quick trip

Families

Nice room, comfortable beds, blow dryer in bathroom & heated pool.

By on Jul 8, 2015

3

business trip

BusinessTravelers

I checked out on 12/9/2014 and left my laptop. The front desk was great, they retrieved it from my room and secured it at the front desk. I received an e-mail on 12/12/2014 saying they will ship it back to me. I know shipping cost time and money and let them know I was willing to pay whatever it costs. I found out by calling when I hadn't received my computer in 10 days that the Baymont Inn & Suites has no way to ship packages. I ended up shipping a box and packing material with a self-addressed shipping label. The women at the front desk (Karen & Annette) tried to be helpful, and were, but a were unable to proceed due to the discretion of the GM (Raj).

By on Jan 15, 2015