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Baymont Inn & Suites Mesa Near Downtown

2.5 out of 5.0

Recent guest reviews

Enjoyed our stay but wasnt impressed with the evening guy on duty at the front desk--He was pretty challenging & rude. The room was really comfortable & clean though & the rest of the staff was very kind so we would definitely recommend it to others.

The hotel was overall nice the staff was courteous, but the hotel was in a bad part of town. Could not know that from the website. For that reason we will not be staying there again.

The check in was fast. The room was clean and the entire location was clean.

Facility has seen better days. Carpet dirty and scuffs on walls. Overall dingy look. lighting in bathroom terrible. Won't be back.

Small lobby/breakfast area but everything was immaculate. Free breakfast was as expected and perfectly suitable. Rooms and bathroom were clean and tidy; having the secondary "suite" living area was excellent. Quiet, even though we were right next to the elevator. Friendly, cheerful staff! Location is not fabulous but given everything else was great we had no complaints.

Great. Nice place close to where we needed to be. Very friendly and helpful staff.

Room was clean, staff friendly, breakfast okay, nothing special. Near rail, but it didn't bother us. Good value for price.

The only problem I had is that Orbitz never told me about having to pay an 100 dollar deposit to stay there. Orbitz never told me about a 350 dollar deposit for my car rental either. The hotel was great but bring extra cash becasue Orbitz doesn't tell you about all the extra expenses for the trip

Location worked Night staff was friendly Clean room

Road construction made it hard to get around, not the fault of the hotel. Glenn, at the front desk, a pleasure

Best hotel to stay. Your close to everything. 15 min from the airport. Very nice staff.

Clean hotel, comfortable bed, adequate breakfast; unfortunately, management decisions ranged from unresponsive to poor and that cancelled everything else out. IF YOU STAY HERE, MAKE SURE THE CONSTRUCTION NEXT DOOR HAS BEEN COMPLETED. The construction noise began at 5:40 in the morning, a few feet away from my window. On Morning 2, I asked if I was getting a discount for being awakened by construction every morning. From that point on, it was a farce of my supposedly missing calls that never showed up on my room or my cell phone, and ended yesterday when I checked out and the manager promised to call me by 2:00 with an update on my request for a discount. The call never came. It's a shame that they can't figure out that giving me a few dollars discount is much cheaper than my sharing my bad review on multiple websites.

I thought Baymont Inn and suites would have more amenities, there was not any exercise or work out area..

When I come to see my elderly parents in Mesa, this hotel is only about 6 miles from their home and offers a clean, quiet place for us to unwind after spending time with them. The room is comfy and the breakfast is great. Staff was very friendly and helpful.

The room was good, Staff was ok and the breakfast was acceptable. I would stay again for the price however I would not stay on the highest floor. You can here through the upper floor sometimes when staying on the first floor.

Everything was great. The staff was very nice and the room was always clean when we came back at night. The bed we had was really comfortable! We will definitely come back here on our next trip to Visit family.

Our room worked for our family.. and our house keepers cleaned everyday and did a wonderful job... the pool and pool area always looking nice and cared for as well.. morning breakfast was great a lot t pick from.. the staff was so nice..

I found this hotel to be as nice as places that were 5X as expensive. The lobby and downstairs public areas were constantly being cleaned. II stayed 4 nights and my room was always cleaned very nicely. The staff was helpful, and there to answer any questions. The reason for not rating all "5's" was just my personal preferences. I like softer bath towels and memory foam type pillows. Previous comments about the small breakfast area were correct. The breakfast provided was fine, but I have to say that the coffee, for me, was not very good. All in all, I thought it was a very good place.

The evening associate at the desk, Gene, was one of the nicest people I've ever dealt with during a hotel/motel stay. Gave me the perfect room for my needs, traveling with young children and needed easy access from the parking lot. The hotel is beautiful and immaculate. The rooms are ALL non-smoking and pet-free, which is a necessity for my family. Excellent beds, bedding, clean carpets and spotless bathroom. Big dresser, large closet, vaulted ceiling and a desk. My remote was missing the batteries, but I travel with spares so that wasn't an issue and I'm certain they would've promptly provided them had I asked. We also had a fridge and microwave (thankfully, as this makes life with kids in a hotel so much easier) in our room. Breakfast in the morning was great; Cereals, toast, yogurt, muffins, donuts and fresh waffles! This hotel was amazing and they are keeping a close watch on the parking lots, another great plus! Perfect location for many things in Mesa and loads of restaurants, shops and gas stations nearby. I will definitely keep this hotel on my list for our visits to the area.

Nice room, comfortable beds, blow dryer in bathroom & heated pool.

651 E Main St Mesa AZ

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of Mesa Mormon Temple, Baymont Inn & Suites Mesa Near Downtown is within a mile (2 km) of Mesa Arts Center. This 48-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. In central Mesa, the hotel is also close to Mesa Convention Center and Arizona Museum of Natural History.


Dining

Start your day off right with a free continental breakfast.


Rooms

All 48 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Baymont Inn & Suites Mesa Near Downtown offers an outdoor pool, a spa tub, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Guest reviews for Baymont Inn & Suites Mesa Near Downtown

Everyone (19) Business (1) Couples (3) Family (3)
4
Everyone

Enjoyed our stay but wasnt impressed with the evening guy on duty at the front desk--He was pretty challenging & rude. The room was really comfortable & clean though & the rest of the staff was very kind so we would definitely recommend it to others.

By on Mar 30, 2018

Review comment responded on Mar 31, 2018

We appreciate that you have taken the time to let us know how you perceived our accommodations and find your review very distressing. Our primary goal is always to exceed expectations of comfort, convenience, and quality amenities. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

3

bad part of town

Everyone

The hotel was overall nice the staff was courteous, but the hotel was in a bad part of town. Could not know that from the website. For that reason we will not be staying there again.

By on Mar 22, 2018

Review comment responded on Mar 25, 2018

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us, especially that we were not able to address the issue. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

5

great hotel.

Everyone

The check in was fast. The room was clean and the entire location was clean.

By , from Henderson, NV. on Mar 15, 2018

Review comment responded on Mar 19, 2018

Thank you for the incredible rating! We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

2

needs updating

Everyone

Facility has seen better days. Carpet dirty and scuffs on walls. Overall dingy look. lighting in bathroom terrible. Won't be back.

By on Mar 11, 2018

Review comment responded on Mar 14, 2018

I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

4

clean and friendly!

Everyone

Small lobby/breakfast area but everything was immaculate. Free breakfast was as expected and perfectly suitable. Rooms and bathroom were clean and tidy; having the secondary "suite" living area was excellent. Quiet, even though we were right next to the elevator. Friendly, cheerful staff! Location is not fabulous but given everything else was great we had no complaints.

By , from Deerwood, MN on Jan 24, 2018

Review comment responded on Jan 25, 2018

We appreciate your rating of our hotel. Thank you for being a valued guest and for providing us the feebdack regarding our staff and location. We hope you'll return someday to see how we continue to grow thanks to valuable guest feedback.

5
Everyone

Great. Nice place close to where we needed to be. Very friendly and helpful staff.

By on Jan 23, 2018

Review comment responded on Jan 23, 2018

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

4

good option for lower priced hotel.

Everyone

Room was clean, staff friendly, breakfast okay, nothing special. Near rail, but it didn't bother us. Good value for price.

By , from MT on Jan 7, 2018

Review comment responded on Jan 9, 2018

Guest satisfaction is top priority at our hotel. For that reason we truly appreciate your comments regarding our staff and breakfast. We hope to see you again in the future and to impress you with the continued improvements we make.

5

nice hotel

Everyone

The only problem I had is that Orbitz never told me about having to pay an 100 dollar deposit to stay there. Orbitz never told me about a 350 dollar deposit for my car rental either. The hotel was great but bring extra cash becasue Orbitz doesn't tell you about all the extra expenses for the trip

By on Aug 29, 2017

Review comment responded on Sep 2, 2017

We appreciate your insightful review. The 100 dollar is for the incidental deposit which is 100percent refundable if there are no damages found in the room you stayed in.Feedback from guests are used as reference as we continue to strive so we can provide above par, good value hotel services. We hope to have the opportunity to serve you again soon. Kind regards.

4
Everyone

Location worked Night staff was friendly Clean room

By on Jul 25, 2017

Review comment responded on Aug 1, 2017

Greetings from the entire team at Baymont Inn

3

good deal

Everyone

Road construction made it hard to get around, not the fault of the hotel. Glenn, at the front desk, a pleasure

By , from small town, MI on Jul 23, 2017

Review comment responded on Aug 1, 2017

We thank you for taking the time to complete our survey. Please do call the attention of our team for your concerns on your next visit. We will do our best to make your next stay a comfortable and enjoyable.Thank you for choosing to stay with us,we hope to see you again to show you a far better experience.