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Best Western Waukesha Grand

2.5 out of 5.0

Recent guest reviews

The rooms were dated and could hear everything happening in the rooms around us. They accept dogs, but didn't make us aware that they are not to be left in the room alone until we arrived. This resulted in us having to cancel our plans. We got locked out of the side door when taking our dog out late at night and had to walk around to the front. Not so friendly pet friendly hotel...

We have always enjoyed staying at Best Western. Staff is very friendly and facilities are always nice. They seem to have a great breakfast at each hotel.

Decent hotel decent price with comfortable beds and an excellent breakfast!

I will not add more. Just look at my ratings. It was nice.

Easy checkin and clean. Very good/free breakfast.

The beds were very comfortable with 3 to 4 pillows with different softness. Great water pressure in the shower with plenty of hot water. The staff was very helpful in adding one additional day stay without any trouble. The only thing to complain about was the toilet was very noisy when flushed. It was a little difficult to get to the hotel - had to drive through another parking lot.

Parking lot is a little cramped. I have a big vehicle, and spots are narrow with not much room to backup. Staff friendly, rooms clean, breakfast was acceptable and updated decor is nice.

I would recommend the Best Western. We sell specialty cheese varieties on the weekends and needed a place to freeze ice packs during some very hot weather. The staff was very accommodating and froze the ice packs in their commercial freezer. The pool was beautiful, warm and clean. Very few people used it so it was very relaxing. Would go back when the opportunity arises.

We found it very comfortable and in a great location.

Convenient location , very friendly staff. We would stay there again.

pleased with facility and staff. I was working wife relaxing. Everything was clean, comfortable. Slow elevators but that was the only negative. We all just need to slow down anyway.

A nice hotel to hang out in while my husband attended business meetings.

Went swimming while there and the breakfast was great!!

Simple, but clean and comfortable hotel. Good wifi access and computers available. Staff was all friendly and responsive.

Rooms were large and the bed was comfortable. It was nice having a refrigerator and microwave in our room. Bathroom was very clean. The hotel is located right off the Interstate so it was also very easy to get to. Good breakfast in the morning.

Stayed for an overnight business trip. Front Desk was pleasant, prompt and helpful. Room and hall had an unpleasant odor-somewhat fishy. Many electrical outlets did not work and a few lamps-which made plugging in inconvenient.Also no USB ports. For overnight quick trip I would recommend but not for extended stays.

Stayed for 2 nights. Room was pretty nice. The pool was nice. I have an 18 month old, and a Catholic school girl trip bus arrived shortly after our arrival, which crowded the pool and made it quite loud. The breakfast was very good, and there was plenty of it. The Belgian waffle maker was neat, but seems to be a common amenity in most hotels my family frequents. I would go back again. It's practical, and average priced. Next time I travel to this area, I will be booking us at County Springs Hotel, only because of the indoor water park. #ThumbsUp

Great location for our sisters weekend! Easy to find, right off I-94. Rooms were clean and nice, having a microwave and refrigerator was great. The breakfast was hot and fresh. We didn't have time to try the pool, however will hopefully have an opportunity at our next stay!

The room was clean, the bed was comfortable, and the shower was good. For the price a good value. The only downside to our stay was check in. We waited 40 minutes to check into our prepaid room while the only staff member at the desk dealt with a girl's tennis team who said they had a reservation but somehow it had been canceled. It was 9pm so not a lot of staff around but instead of going round and round with the 2 chaperones about the missing reservation, the attendant should have taken the literally 3 minutes to give us our key cards. And then gone back to dickering and calling around to other hotels and running around the hotel locating cots. It was 10 pm by the time we got into our room.

If you're looking for nice, clean hotel for reasonable rates, I recommend this place. The staff in particular was really nice --- especially the woman working the front desk.

2840 N Grandview Boulevard Pewaukee WI

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Best Western Waukesha Grand is located 1.5 mi (2.4 km) from Waukesha County Expo Center and within a 10-minute drive of Monkey Joe's. This hotel has 92 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's also close to Waukesha County Museum and Two Brothers Wines.


Dining

Free full breakfast is included with your stay.


Rooms

Best Western Waukesha Grand's 92 rooms are air-conditioned and provide coffee makers, free newspapers, and free long-distance calls. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Guests of Best Western Waukesha Grand have access to an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Bathtub

Queen 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 4

Guest reviews for Best Western Waukesha Grand

Everyone (12) Business (8) Couples (5) Family (13) Friends (1)
2

disappointing overall. dated for the cost.

Everyone

The rooms were dated and could hear everything happening in the rooms around us. They accept dogs, but didn't make us aware that they are not to be left in the room alone until we arrived. This resulted in us having to cancel our plans. We got locked out of the side door when taking our dog out late at night and had to walk around to the front. Not so friendly pet friendly hotel...

By on Jan 2, 2017

4

good stay!

Everyone

We have always enjoyed staying at Best Western. Staff is very friendly and facilities are always nice. They seem to have a great breakfast at each hotel.

By , from Lake Forest, CA on Dec 30, 2016

4

definite return guest

Everyone

Decent hotel decent price with comfortable beds and an excellent breakfast!

By , from eau claire wi on Nov 21, 2016

5

nice and clean

Everyone

I will not add more. Just look at my ratings. It was nice.

By , from mooleyville, idaho on Nov 6, 2016

5

close to interstate - close to businesses.

BusinessTravelers

Easy checkin and clean. Very good/free breakfast.

By on Sep 21, 2016

4

comfortable beds

Everyone

The beds were very comfortable with 3 to 4 pillows with different softness. Great water pressure in the shower with plenty of hot water. The staff was very helpful in adding one additional day stay without any trouble. The only thing to complain about was the toilet was very noisy when flushed. It was a little difficult to get to the hotel - had to drive through another parking lot.

By , from Lombard, IL on Sep 13, 2016

4

close to dog show site

Everyone

Parking lot is a little cramped. I have a big vehicle, and spots are narrow with not much room to backup. Staff friendly, rooms clean, breakfast was acceptable and updated decor is nice.

By , from Minneapolis, MN on Jul 31, 2016

5
Everyone

I would recommend the Best Western. We sell specialty cheese varieties on the weekends and needed a place to freeze ice packs during some very hot weather. The staff was very accommodating and froze the ice packs in their commercial freezer. The pool was beautiful, warm and clean. Very few people used it so it was very relaxing. Would go back when the opportunity arises.

By , from Westfield, WI on Jun 30, 2016

5
Everyone

We found it very comfortable and in a great location.

By on Apr 12, 2016

4
Everyone

Convenient location , very friendly staff. We would stay there again.

By on Apr 11, 2016