Petra Marriott Hotel5.0 out of 5.0
Recent guest reviews
This was perhaps the worst "upscale" hotel experience of my life. The physical plant was not at all as it was presented on the website. The hotel was very shabby. We were moved once because we did not have water in our room and the toilets did not work. Upon checkout another guest complained of the same problem and the manager did not even apologize. Finally, the hotel is far away from the center of Wadi Moussa and the Petra site. During our trip to three cities in Jordan we found the Movenpick hotel chain to be the best quality and the price was similar to that of the Marriott.
this hotel does not deserve to be 5 star. compared to other 5 star mariott location, such as the one in Jordan valley (dead sea), this location is more like 3 star. here are the good and the bad. bad: --our hotel was pre-paid via travel agency. but upon check in, hotel staff DOUBLE CHARGED us for the room. it took over 4 hours of arguing, with the staff and the manager to resolve. and this was after we provided the pre-paid recipt from our travel agency, pre-paid conformation from Mariott, 3 phone and 2 faxes from our travel agency. it was a nightmare!!! --also, hotel staff does not speak very good english. upon check in, they asked for my credit card. i told them our hotel was pre-paid. they did not seem to understand. they just keep saying "...please, we need your credit card." then i asked if they need the credit card for incidential, such as food and drink credits. they did not seem to understand that either. they looked at each ohter, turned to me and said again "...please, credit card, now." --after speaking to other guests at the hotel, i learned this happends more often than not!!!!!!!!! --room very small. --even though the hotel was nearly empty in capacity, they would not give us a king size bed. --only 2 restruants on site for dinner. middle eastern buffet or itlian. good: --breakfast included. buffet style. --free parking. valet and self park. --free shuttle to the city of Petra. but you will have to hire a cab to come back. --free steam room and sauna really helped sore muscle after hiking in petra.
- Free WiFi in public areas
- Free valet and self parking
- Onsite dining
Petra Marriott Hotel places you within a few miles (5 km) of Petra Visitor Center and Street of Facades. This 5-star hotel has 100 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool. Also close to this Wadi Musa hotel are Obelisk Tomb and High Place of Sacrifice.
There are multiple options for onsite dining with 3 restaurants, including Dushara, which specializes in Mediterranean cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.
All 100 air-conditioned rooms feature minibars, coffee makers, and free newspapers. LCD TVs come with satellite channels, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are also standard.
Renovated in 2012, Petra Marriott Hotel offers a full-service spa, an outdoor pool, and a steam room. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for JOD 120 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, 2 meeting rooms, and a 24-hour business center.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 958 reviews