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Mercure Hotel Perth

3.5 out of 5.0

Recent guest reviews

Good central location at the top of the Hay Street Mall and across from the Perth Mint. Room was clean and spacious. Good bed and bathroom linen and towels. Bathroom is a little dated but was very clean. Two queen size beds in the room with pillow "menu" so quite comfortable. Good cafe and bar on the premises and breakfast was good. Staff were efficient and friendly. Our "go to" place to stay in Perth.

Stayed 3 nights at the Mercure while in Perth. Close to some of the sites of Perth including the Perth Mint. Free hop on hop off bus around the corner in Hay Street. Room was large with 2 lounge chairs plus table TV and desk. Clean room with coffee/tea making facilities and fridge. Didn't like the shower over the bath as thought it dangerous getting in through the glass screen shower door. Also mattress was too soft for us as we prefer a firm mattress. Free internet was great. Didn't use pool. Staff helpful and pleasant.

Stayed here for 7 nights during a trip to Perth. Check in was quick and our room was spotless. Plenty of space and very clean. Only downside to our room was the old fashioned bathrooms. It would appear the hotel is in the process of upgrading as they have put new carpets down. There is an excellent gym in the hotel and a rooftop pool but they need some parasols for shade from the heat. Rooms were cleaned every day and staff were very friendly and helpful. Would almost certainly stay here again if we come back!

My colleagues and I stayed in the hotel for a couple of nights and found everything clean and functional. I don’t get why the basic rooms need to have to queen sized bed in it, when most business guests are probably travelling “solo”? The rooms would feel much less crowded with only one queen sized bed in it. It would be nice if the alarm clocks were updated to current technology or at least you had the option to charge a modern phone next to your bed (a USB port would be great, at a minimum how about a power point?) WiFi is good (and free) and there is enough room to be able to sit and do work on a laptop. The bathroom is dated, but clean and functional. I think they cut the water output out of the showers a little bit too much (I’m a “water minimalist” in the shower at home, but they have taken this to a new level) - there are much better shower heads available nowadays that at least give the impression of getting wet! Also, I don’t think they need to throw out the soap and shampoo every day after a single use? The walls and door to the corridors are not very well sound insulated, so that when other guests come home in the middle of the night, it feels like they are in your room (and I usually sleep quite well). Doors slamming shut loudly is a problem with most hotels that have keyed entry, but coupled with the poor sound insulation, makes that issue much worse. The pool is nice even if it was in the other block tower and you have to walk past the lobby and bar in your bathers to swap towers. Gym looks modern, but I didn’t have time to try any of the equipment. Breakfasts are Ok, they have all the important things for a western diet and not overly expensive if you can get a “special”. I you ask for a coffee from one of the staff, they will make you a decent expesso machine coffee - don’t bother with the automatic machine in the general food area - it’s awful! There doesn’t seem to be any consistent view on charging for the coffee made by staff - in reality, it should just be free and the order could be taken while they are taking you to your table? Prices for hotel rooms in Perth have dropped significantly over the past few years and there is no longer a problem in finding a reasonable place to stay. I like the location of this hotel and it is reasonably priced most of the time - so I’ll be back again soon.

I travel to Perth about 4 or 5 times a year and I'm always happy to stay at the Mercure on Irwin Street. Sometimes, other organisations arrange my accommodation and when that happens I don't always get a choice about where I stay but if I'm given a choice it will be Irwin Street every time.

Location is good and easy to get to CBD area. Tiny room, toilet can only flush about once an hour, beds are rock hard, no blankets and only 1 available when requested, room left unlocked all day from cleaners. Nothing more than a place to sleep.

We had a stay-cation here with two families. The rooms were average both sinks had hairline cracks all over. The shower sliding doors were very stiff to slide open and close, we stayed with 4 person in each room and they only supplied towels and toiletries for 2. The pool area was nice enough but no umbrellas or shade. We had the included buffer breakfast which was ok, the food was cold and tha pancakes were like doorstops. Other than that it was an average stay. The up-side is that the staff were friendly and helpful.

Great hotel, easy walking to the central shopping area. Clean, comfortable rooms, great breakfast and we also had dinner in the restaurant, which was beautiful. Breakfast is also good. Pleasant waitresses in the restaurant. Only downfall was the shower, I think an upgrade of the shower heads is needed.

I stayed on business and enjoyed my experience for the 4 days I was booked at Mercure. The buffet breakfast in the restaurant ‘Beccaria’ was quality. There is a nice Italian restaurant adjacent called ‘La Cucina’ which caters to the general public but is also affiliated with the hotel so you can charge the bill to your room. Cucina does great coffee. The CBD location was good being just a short walk from the main business hub area including Brookfield Place, Hay & Murray St Malls. My room was clean and bed comfy. Staff seemed friendly and engaged. The only negative was my room door did not lock so you could enter without a card. I raised it early on with reception but still wasn’t fixed by the time I’d left. Free wifi in the room worked fine. Spacious reception/check in area with a nice bar area in the lobby.

Found the Hotel staff very friendly and very helpful The room was very clean and breakfast not bad either The gent behind the bar even help me with an uber as this is something I haven't used before. The reception also aided me with my Accor account details for a booking in Sydney which I hadn't got to hand.

10 Irwin Street Perth WA

Hotel highlights

  • Walking distance to Perth Mint
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Perth Central Business District within a short walk of Perth Mint, Mercure Hotel Perth is within a mile (2 km) of other popular sights such as WACA Ground. This 239-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a fitness center. Located centrally in Perth, it's also close to Kings Park and Botanic Garden and SCITECH Discovery Centre.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

All 239 air-conditioned rooms provide refrigerators, minibars, and coffee makers. 51-cm LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include phones, ironing boards, and desks.


Property features

At Mercure Hotel Perth, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. Valet parking is offered for AUD 35 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 6 meeting rooms, and conference space.

Room options

Superior Room, 1 Queen Bed

Queen 1 | Sleeps 4

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 4

Privilege, Room, 1 Queen Bed

Queen 1 | Sleeps 4

Superior Room, 2 Double Beds

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

65% of guests recommend this hotel

Total of 1949 reviews