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La Quinta Inn Pensacola

2.5 out of 5.0

Recent guest reviews

Lots of trash on property. Seemed a little run down. Breakfast was boiled eggs, cereal, bagels. Meh.

Poor conditions, noisy, motel-like. Just opt for a better hotel for a few more dollars.

The room was grimy and didn't see housekeeping till called the 3rd day. No hot water in mornings.

Hotel was not clean betsheet we not clean had to move to another room

When I first pulled in, the appearance of the hotel was nothing like the pictures! Check in was Ok the young lady was friendly- my biggest issues 1) The hotel was primarily outside doors 2) the rooms are in need of some deep cleaning My room had water stains in shower and toilet 3) breakfast left a little to be desired- if they are going To serve only toast and premade waffles they Should be fresh 4). No fitness center

Bed was not in great shape had dip in it. Room was small . They said no pets allowed but heard a dog in the room next to us . Fan in bath didn't work.

The room was just okay. The carpet looked really dirty. The bathtub drained slow while taking a shower. The water came up past your ankles. The best part of the room where the beds. They were very comfortable.

The room I stayed in had a musty odor and always felt damp. Upon returning to my room on the 2nd night of my stay, the garbage was taken out but the bed was not made. I had pulled the covers up in the morning, but it was obvious it was not made. The next day housekeeping never even came in the room: no emptied garbage, no fresh towels, no bed made! The rest of my stay I just kept the do not disturb sign on the door. A large cockroach was spotted outside my door but on the last day of my stay, I found it in the room. I was so glad to be leaving. The breakfast lacked in many ways. I am content with a great cup of coffee but the little white foam cups were just not cutting it for me. At the time of this review, there are no pictures of the breakfast foods included on their website. Now I know why. I would not recommend this hotel for anything other than a passing-through place to get some sleep on a long trip.

Everything was OK,clean room good breakfast, Good location shopping mall near bu, restaurant

General managment seriously needs to review their operating procedures. I give great credit to the staff on site and they were very nice. To keep it brief, we arrived late from airport and were checked into a room that was occupied!

Staff was very helpful and friendly. Staff recommended an awesome seafood restaurant. Hotel was accessible to a great number of stores to shop. Would recommend hotel great location.

The room smelled of must or mildew so bad that my throat felt like it was closing within minutes. I had to take Benadryl in order to get through the night. I suffered a terrible nose bleed the next morning for the first time in 30+ years. The shower was filthy and old. If it hadn't been so late when we arrived, we would've looked for other accommodations.

The desk staff was great, but the room was very musty, had mold on the mirror, and lots of dead bugs. Very uncomfortable stay.

La Quinta again does not disappoint. Wonderful service extra clean rooms and very affordable.

This motel is a good value for the area (close to the water). The lad at the desk was none too helpful with suggestions as to places to eat. Floors are wood (no carpet). The motel is behind the Waffle House and you must drive through their parking lot to get to the motel, but once you are there it is easy to park. Breakfast was average.

The hotel has the older exterior hallways, so still a motel experience. Additionally, lots of smallish things needing attention - water damage in corners of bathroom, walls needing paint and patching, ancient alarm clock, and older feel to everything. On the plus side, they have great beds and large, modern Samsung TVs which have excellent pictures. Nice staff, too.

The front desk personal was very helpful in stores directions and facility's on the area

I was leaving Florida, and after a 13 hours drive this place was better than i could have hoped. Its right off the I-10 and easy to find.

I stayed in this hotel looking for a good price and conveniente location. This hotel is 15 minutes away from the beach and 10 minutes away from the downtown. If you are looking not to drive at all you should better stay in a hotel right at the Pensacola beach. But if you are planning to go out downtown you will have to drive anyways. The room was OK and the bed was a gorgeous king size one. For the price I was pleased with the decision and I would come back to the hotel if I return to Pensacola

Carpet stained in several areas & mattress surpassed it's life expectancy.

Room options

Deluxe Room, 1 King Bed, Refrigerator & Microwave

King 1 | Sleeps 3

Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Guest reviews for La Quinta Inn Pensacola

Everyone (7) Business (19) Couples (36) Family (30) Other (14) Friends (6)
3

lower end of okay hotel 2p mins from beach

Everyone

Lots of trash on property. Seemed a little run down. Breakfast was boiled eggs, cereal, bagels. Meh.

By , from Denver, Colorado on Jul 9, 2017

Review comment responded on Jul 12, 2017

Dear D&C, Thank you for taking the time to respond. It appears that we did not meet your expectations on this visit. Rest assured that the corrective measures have been taken to correct the issues at hand. We look forward to serving you again. Sincerely, Cranita L. Pitts General Manager

2
Everyone

Poor conditions, noisy, motel-like. Just opt for a better hotel for a few more dollars.

By on Dec 14, 2016

Review comment responded on Dec 16, 2016

Thank you for your candid feedback. We are very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us. Respectfully, LQ Customer Care

2

very old and rusty

Everyone

The room was grimy and didn't see housekeeping till called the 3rd day. No hot water in mornings.

By , from Massachusetts on Oct 11, 2016

Review comment responded on Oct 17, 2016

Thank you for taking the time to review your stay. I would like to apologize for the issues you experienced during your stay. I will be sharing your comments with both the housekeeping and maintenance staff to improve the issues you've mentioned. We very much appreciated your business and thank you for staying with us.

1

bad ex room was not clean

Everyone

Hotel was not clean betsheet we not clean had to move to another room

By on Aug 12, 2016

2

terrible!

Everyone

When I first pulled in, the appearance of the hotel was nothing like the pictures! Check in was Ok the young lady was friendly- my biggest issues 1) The hotel was primarily outside doors 2) the rooms are in need of some deep cleaning My room had water stains in shower and toilet 3) breakfast left a little to be desired- if they are going To serve only toast and premade waffles they Should be fresh 4). No fitness center

By , from Tampa Florida on May 25, 2016

3

not worth the price

Everyone

Bed was not in great shape had dip in it. Room was small . They said no pets allowed but heard a dog in the room next to us . Fan in bath didn't work.

By on Apr 21, 2016

3

average hotel

Everyone

The room was just okay. The carpet looked really dirty. The bathtub drained slow while taking a shower. The water came up past your ankles. The best part of the room where the beds. They were very comfortable.

By on Apr 19, 2016

2

would not recommend

Singles

The room I stayed in had a musty odor and always felt damp. Upon returning to my room on the 2nd night of my stay, the garbage was taken out but the bed was not made. I had pulled the covers up in the morning, but it was obvious it was not made. The next day housekeeping never even came in the room: no emptied garbage, no fresh towels, no bed made! The rest of my stay I just kept the do not disturb sign on the door. A large cockroach was spotted outside my door but on the last day of my stay, I found it in the room. I was so glad to be leaving. The breakfast lacked in many ways. I am content with a great cup of coffee but the little white foam cups were just not cutting it for me. At the time of this review, there are no pictures of the breakfast foods included on their website. Now I know why. I would not recommend this hotel for anything other than a passing-through place to get some sleep on a long trip.

By on Nov 11, 2015

4

luis64

BusinessTravelers

Everything was OK,clean room good breakfast, Good location shopping mall near bu, restaurant

By on Nov 3, 2015

2

terrible!

Families

General managment seriously needs to review their operating procedures. I give great credit to the staff on site and they were very nice. To keep it brief, we arrived late from airport and were checked into a room that was occupied!

By on Jul 13, 2015