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Country Inn & Suites By Carlson, Pensacola

2.5 out of 5.0

Recent guest reviews

Easy to find,a little bit north of Pensacola.Restaurants near by.

Everything was very pleasant hote was really nice hotel staff was very friendly and helpful, I would definitely recommend to other people. Only thing was he pool was not open but other than that it's a 5 star for me...........................................,....................,

Awful hotel facility. The 'Outstanding' rating on Trip Advisor is wrong. Hotel and rooms are unclean and smell very unpleasant. Front desk rep was unfriendly.

We were dropping our child off at college and wanted to be near the school in Pensacola. This hotel was close to the school, in a quiet area, had plenty of restaurants nearby, had excellent breakfast, clean and conformable room for us. Highly recommend!

The Check In and Out experience was great!!!! All staff members were very friendly with smiles, and that's a plus for me, because I work with the general public everyday. I recommend this Hotel keep the wonderful little lady who does the Breakfast Shift. She makes you feel like you're in your own kitchen at your home. Ms. Cynthia is her name she was wonderful.....

We were just passing through and found this place on a search of area hotels when we were tired of driving and expected only a comfortable bed. We were quite impressed with this hotel; the suite was spacious and appeared to have been recently remodeled. The beds were comfortable, the bathroom was tastefully decorated, the location quiet, the breakfast selections were good, and the price was right. Definitely recommended!

The hotel and staff was beyond our expectations. The room was spacious with a nice view.

Wonderful Hotel To Stay. Staff Wasn't As Friendly As I'm Use Too, But They Were Ok. My Only Complaint Was The Strong Bleach Smell At The Pool, I Could Only Last 20Min. Overall Glad I Choose It!

Unable to connect a DVD player to TV. Exhaust fan didn't work. Pool was too cold to swim. Hbo TV guide provided, but channel wasn't an option.

We stayed at this hotel because we were visiting family. This hotel was clean and the staff was exceptional. We had to extend our stay and they were extremely accommodating because we had to move rooms. They made the move very easy. I will definitely stay here again.

nice room but we had to wait 3 hours for it. other than that it was good.

Awesome breakfast each morning, nice variety. Customer service was top notch!

Great place great staff. Made reservation on line,so I wasn't advised that pool and spa was closed for renovation. Quite place, very clean and comfortable. Good parking

Have stayed here before and enjoyed it again. They were having a problem with their room key equipment and my first key wouldn't unlock the door. They immediately brought me another one and I didn't have another problem.

This was one of the nicest hotels we have stayed at!

We have stayed at different Country Suites before and have always enjoyed our stay until now......we arrived one hour early on the first day and the staff accommodated us and allowed us in our room. Got up the next morning and went swimming after breakfast. I started itching and getting whelps on my arms and legs. Went to front desk and one of the ladies had some personal benadryl which I desperately needed. The general manager was called and was told to switch our room which we did. The hotel told us they do not allow pets but I do believe it was flea bites or bed bugs. Did not get much sleep because of the itching so we decided to leave a day early. Because we had a nonrefundable reservation I did not feel we could get the last day refunded to us. The hotel offered us no compensation. Not a happy 'camper'. Anything you can do to get a one day refund will be appreciated.

I made reservations a month prior to our visit; however, upon arrival after a 9 hour road trip, our room was not ready at the 3pm check-in time. We finally got in at 3:45. We stayed 4 nights and only had room cleaned 1 time. That was not acceptable and although the different desk clerks we complained to were nice enough - they didn't resolve the problem, nor pass it on to management as was requested. Finally, upon check out when we were back on the road to home - we got a call from the actual manager. We will see in the future if she truly resolved anything.

very clean and nice friendly staff-conveniently located off highway-however bathroom mirror fogged because there was no exhaust fan so that was annoying-also power went out and apparently they had no back up generator and it got hot quickly without the air conditioning running! Other than that it was great.

My friends and I decided to head for the beach on the spur of the moment. Our hotel was a short drive from the beach right off of I-10. The hotel was easy to find, clean and the staff accommodating. The cost of the room was reasonable for the beach following a holiday. We enjoyed the escape.

Helpful front desk clerk. Great location right off interstate. Ate at Cracker Barrell just acoss street. I would stay here again if travaling.

2607 Wilde Lake Blvd Pensacola FL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in Pine Forest within a 5-minute drive of Five Flags Speedway, Country Inn & Suites By Carlson, Pensacola is within a 10-minute drive of Sam's Fun City. This 63-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. In central Pensacola, the hotel is also close to Uncle Sandy's Macaw Bird Park.


Dining

Free hot/cold buffet breakfast is included with your stay and is served from 6 AM to 9:30 AM.


Rooms

The 63 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Free newspapers, free long-distance calls, and free local calls are also standard.


Property features

At Country Inn & Suites By Carlson, Pensacola, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Guest Rm-1 King-Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed

King 1 | Sleeps 3

Room, 2 Queen Beds

Queen 2 | Sleeps 5

1 King Non Smoking Studio

King 1 | Sleeps 2

Guest reviews for Country Inn & Suites By Carlson

Everyone (8) Couples (9) Business (3) Family (11) Other (1) Friends (1)
5

nice hotel

Everyone

Easy to find,a little bit north of Pensacola.Restaurants near by.

By on May 10, 2017

5

very nice hotel

Everyone

Everything was very pleasant hote was really nice hotel staff was very friendly and helpful, I would definitely recommend to other people. Only thing was he pool was not open but other than that it's a 5 star for me...........................................,....................,

By on Feb 10, 2017

1

consumer rating (trip advisor) very misleading.

Everyone

Awful hotel facility. The 'Outstanding' rating on Trip Advisor is wrong. Hotel and rooms are unclean and smell very unpleasant. Front desk rep was unfriendly.

By , from Georgia on Nov 27, 2016

Review comment responded on Nov 30, 2016

Susan, Thank you for taking the time to leave a review in regards to your experience. On behalf of the staff, I apologize that you weren't able to give us a better rating. I will use your feedback to implement changes that will increase guest satisfaction.

5

great hotel

Everyone

We were dropping our child off at college and wanted to be near the school in Pensacola. This hotel was close to the school, in a quiet area, had plenty of restaurants nearby, had excellent breakfast, clean and conformable room for us. Highly recommend!

By on Sep 7, 2016

5

great hotel right off the interstate

Families

The Check In and Out experience was great!!!! All staff members were very friendly with smiles, and that's a plus for me, because I work with the general public everyday. I recommend this Hotel keep the wonderful little lady who does the Breakfast Shift. She makes you feel like you're in your own kitchen at your home. Ms. Cynthia is her name she was wonderful.....

By on Jul 10, 2016

Review comment responded on Jan 1, 1970

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

5

clean, comfortable

Everyone

We were just passing through and found this place on a search of area hotels when we were tired of driving and expected only a comfortable bed. We were quite impressed with this hotel; the suite was spacious and appeared to have been recently remodeled. The beds were comfortable, the bathroom was tastefully decorated, the location quiet, the breakfast selections were good, and the price was right. Definitely recommended!

By on Jul 5, 2016

Review comment responded on Jul 7, 2016

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the location and the breakfast. We look forward to your next stay.

5

excellent place to stay

Everyone

The hotel and staff was beyond our expectations. The room was spacious with a nice view.

By , from La on Apr 2, 2016

4

worth the stay

Everyone

Wonderful Hotel To Stay. Staff Wasn't As Friendly As I'm Use Too, But They Were Ok. My Only Complaint Was The Strong Bleach Smell At The Pool, I Could Only Last 20Min. Overall Glad I Choose It!

By on Mar 14, 2016

2

disappointment

Everyone

Unable to connect a DVD player to TV. Exhaust fan didn't work. Pool was too cold to swim. Hbo TV guide provided, but channel wasn't an option.

By on Feb 15, 2016

5

clean and nice

Couples

We stayed at this hotel because we were visiting family. This hotel was clean and the staff was exceptional. We had to extend our stay and they were extremely accommodating because we had to move rooms. They made the move very easy. I will definitely stay here again.

By on Oct 30, 2015