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Hotel Penaga

4.0 out of 5.0

Recent guest reviews

Just far enough out of town to be quiet, but close enough where you can walk wherever you want to go. The rooms are cute and extremely well maintained, the property grounds are quiet, and the staff are very friendly and accommodating. In addition, breakfast is good. There is a pool, but we did not use it while there--it's kind of oddly situated nearby the cafe window so you feel a bit like a spectator in my opinion.

Great location, no doubt - it is a stone's throw away from Lebuh Campbell which is the landmark for all the food places in Georgetown. But a very poorly kept hotel that is in dire need of a renovation. We requested for a quiet room and got the corner room on the 2nd floor. But were kept up all night by a constant tapping on our ceiling which we figured was caused by the roofing during the rainy night. Moved to 3rd floor but hallway lights were out so pitch dark. Eventually moved back down to another unit on 2nd floor. Elevator not working - notice was put up 3 weeks ago...flooring so old that it creaked really loudly every time anyone was walking - hallway and above us. I get that it's a heritage hotel but really? The rooms smelt musty, aircon was noisy...basically no rest for the weary. The saving grace was the staff who really did the best under the circumstances so I really appreciated it. But to the owners of the hotel - time for a renovation!

Stayed here for 6 nights.....lovely room with great air con. Big bathroom and massive bed.....very comfortable too. Right in the middle of Georgetown and in a good shopping area. Really good staff and pretty much has everything you need for your stay here in this interesting little town. The only issue I had was the elevator was out of action for the duration of my stay. I was on the top floor so plenty of exercise.

The Hotel does have character, however, is not well maintained and whilst the rooms are large and have a nice layout they smell musty and not very clean. Can get very noisy with outside traffic. It is not a cheap hotel for Penang, we paid about $185 AUD per room per night without breakfast. The staff are efficient but do not offer assistance willingly eg with bags and help with directions.

What a great location, it can't get any better right smack in the middle of Georgetown where all the great food places are. The food is ok, but who's gonna eat at the hotel when some of the best food in the world in right out the door. One step and bang your in the heart of food heaven. Indian mamak, Chinese and Malay . The rooms are large and clean with a great air con and the price is very very reasonable. The only down side the elevator does not work!

Three friends and I booked a long-weekend stay (2 nights). Check-in was awful. Staff seemed dis-interested and our rooms weren't ready. So as not to waste our first day of the break, we went exploring asking Reception to notify us when the rooms were ready. The call never call. Upon making our way back to the hotel late afternoon, we discovered a mistake with one of the rooms - we booked 2 twins rooms but one of the rooms had a double bed which wasn't acceptable for 2 female adults. After much to-ing and fro-ing and waiting for the manager to appear, we were shown an alternative room, which again was not suitable. This room was unmade, stuffy and smelt. We were finally shown a third room (which was an upgrade from that originally booked). By this time, we were tired and accepted the room as it the time wasted was eating into our short break. The following day I was advised another mistake had been made. This time around the mandatory tax that needed to be paid. We thought this had been dealt with at the point of checking-in (or so we'd been told as my credit card was debited) but alas, they only debited the cost for the airport transfer even though we were advised the full amount would be deducted. This isn't a massive issue - We were of course happy to pay for any mandatory tax - it was just the fact that it was yet another mistake which took time to be explained and resolve. I'm unable to comment on the hotel facilities (pool and restaurant) as we didn't use them. The lift was broken and we were advised it would be fixed by the end of day. It wasn't and was still out of action when we left. One of the rooms was on the 3rd floor so there were a huge amount of stairs to tackle to get in and out the hotel. Not an issue for us but it would be a huge problem for a guest with mobility issues. That said, the hotel itself was very pretty in its colonial style and in a great location.

loved this hotel , lots of character and style . Helpful staff , the only downside was the traffic seemed loud and the restaurant across the road was very noisy when opening up early in the morning . But that has not put us off and if we get a chance to return to Penang would stay here again .

We stayed here for three nights and it was one of our favourite places in our 4 week tour of Malaysia. A beautiful boutique hotel, features we loved were the art work, stained glass windows, jacuzzi bath, balcony, swimming pool, compact gardens. Staff are really helpful and friendly and breakfast is good with eggs cooked to your liking. We would thoroughly recommend this for a stay in Georgetown.

I really enjoyed my weekend stay in this boutique hotel exquisitely restored. My room was most comfortable and the jacuzzi was a wonderful respite each evening after hours of walking around town. Don't miss the contemporary art and antiques dotted throughout the property.

Staff were responsive and met our needs adequately. Hotel location is excellent. Breakfast was very satisfactory and decor is beautiful. We are family with young kids and we got our money's worth! They represent themselves accurately on the website and we got our money's worth.

Corner Of Jalan Hutton & Lebuh Clarke Penang Penang

Hotel highlights

  • Walking distance to Camera Museum and Leong San Tong Khoo Kongsi
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Georgetown, Hotel Penaga is a leisurely stroll from popular sights such as Camera Museum and Leong San Tong Khoo Kongsi. This 45-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool. It's also close to TESCO and Pinang Peranakan Mansion.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

Hotel Penaga's 45 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free bottled water, ceiling fans, and safes are also available.


Property features

Guests staying at Hotel Penaga enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Self parking is available for MYR 6.00 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a business center, a library, and a garden.

Room options

Transfer Suite - with Balcony (Access via Staircase going up Two Levels)

Full 1 | Sleeps 2

Hutton Deluxe, Jacuzzi - with Balcony (Street/Garden View)

King 1 | Twin 2 | Sleeps 2

Transfer Suite (Access via Single Floor Staircase)

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 689 reviews