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Golden Sands Resort by Shangri-La, Penang

4.0 out of 5.0

Recent guest reviews

1. Only 1 out of 3 rooms is ready upon checkin around 4pm. 2. Power tripped twice on my 1st night stay. 3. Hotel lobby n reception area was very rowdy. 4. Internet connection very poor 5. Breakfast was disappointed 6. My mum received a few nuisance calls in the middle of the night .

overall enjoyed the stay. A family resort although it was a business trip. Nice hotel and highly recommended. Can be very crowded at breakfast during certain period. Limited parking space but i was quite lucky each time i come back to hotel.

I first visited Golden Sand Resort way back in the late 80's and was impressed . Over the years I have been there many times and each time was impressed too . I like the setting the people there and the beach and sun . Its quite convenient from George Town , you can ride bus 101 and takes you directly infront of the hotel . The pool is excell like those I visited in the Bahamas , so dont miss.

the hotel is old...the lobby and room are all required a major transformation. the bathroom is super tired. the worst is, it is also not well maintained and cleaned. the bathroom is mouldy! ok i got of the wall has a bit mould. but do not put out the plastic bathroom met with mould on it! the bathroom tube is extremely tired but there is no excuse the shower curtain is yellowing..... the telephone speaker smells badly as well. the food and wine are horrible. also this is definitely not a hotel for a quiet time. the hotel is full of kids running around and screaming. the acoustic of the room is really bad. the window cannot prevent the noise from the pool also the blasting horrible music from the band plays at lobby cafe! very disappointed about this hotel and probably the worst Shangri la I have ever experienced!

A very scenic place with a beautiful sunset and very polite and outgoing staff. The place is exquisite and relaxing and is full off fun and excitement for everyone! My family and I were also having our tea at the café after swimming when I accidentally dropped my drink. However, the waiters were very calm and handled the situation well, they even replaced my drink with a new one for free! This hotel is definitely a place for you to recline and have fun with your family!!

We stayed at the Golden Sands resort for a week with our 2 young children. Having a read a few iffy reviews I was expecting to be underwhelmed by the room. I was pleasantly surprised, we were given interconnecting rooms as requested, we didn't have a view of the sea but the rooms were pretty good value so weren't concerned by this. The pool area was spacious and the staff were plentiful and polite. The hotel is close to some nice restaurants (Ferringhi Garden, Andrews Kampung are two of the best we went to) and a 30 min drive into George Town. The weather was excellent with half a day of rain and the Adventure Zone is good too. Really enjoyed our holiday. The guest mix is very multi cultural with people from the Middle East, Asia and the UK and everyone seems to get on well!

family with 4kids.lot of things to do.friendly&helpful staff (esp mr vijay-garden cafe). xtra large room for part is the variety of foods - breakfast&dinner. highly remommended.value for money

I don't like the hotel room. The room is so horrible and my room is king bid they gave me a dabble bid and the make it like a king bid , ooh and the gave as too small blanket hhh really the hotel is bad 🙏🏾

This is our 10th visit to Golden Sands and I always look forward to my next visit. The rooms are big, the view from the rooms is terrific and the staff from the General manager down to the maids and gardeners are all friendly, smiling and helpful and what is even better is most of them speak English. The location of the hotel is terrific just a stones throw away from a group shops including Chemist, Money Changer and convenience stores plus restaurants, cheap laundry and even hairdressers and not to be missed the famous night market is outside the front entrance. The hotel provides a shuttle into and back from Georgetown however there are plenty of Taxis or the Rapid Penang bus service right outside. When you are in the grounds of the hotel you feel you are away from the crowds and once you step outside you are not isolated. The new childrens slides and play area truly makes it a great family destination and they have plenty of places in the hotel for you to feed yourselves, it is an all round great place to spend a few weeks or longer.

Great getaway place that keeps your kids occupied from morning till night...Our little one enjoyed spending time in the pool as well as the indoor playground. The breakfast is great, with lots of choices,. The only setback is the beach, it was too busy with water sports that made sunbathing nor swimming near to impossible.

Batu Feringgi Beach Penang Penang

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Golden Sands Resort by Shangri-La, Penang places you next to East Wind Watersports and Eden Parade Shopping Centre. This 387-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a water park, and 2 restaurants. On the beach, the resort is also close to Tropical Spice Garden and PKSA Penang Water Sports Centre.


This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


Golden Sands Resort by Shangri-La, Penang's 387 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and LCD TVs with cable channels and DVD players. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.

Property features

Guests of Golden Sands Resort by Shangri-La, Penang have access to 2 outdoor pools, a free water park, and a children's pool. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a health club, a spa tub, and outdoor tennis courts.

Room options

Superior Double Room

King 1 | Twin 2 | Sleeps 3

Deluxe Double Room (Sea Facing)

King 1 | Twin 2 | Sleeps 3

Executive Double Room, Sea View

King 1 | Twin 2 | Sleeps 3

Executive Double Room, Sea View (Promo)

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 3142 reviews