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Recent guest reviews

Overall, the cabin was clean and had a great view of the creek. The pool and other activities were nice and close. It pictures a playground but that is no longer there. It advertises a resort fee which I think is crazy. The Wi-Fi was spotty and that is part of the resort fee. It also charges for late check out which also seems unusual given check in is not until 4 and check out is 10. I think it would be better run by a mom and pop vs. a larger corporation. I did not like how I felt nickel and dimed.

Customer service lacking

Great customer service. Very friendly. Loved the cabin!

I wish the restaurant was open 7 days a week bec you are 5 miles from the nearest town and after a long trip the last thing you want to do is travel some more. I know this is trivial but it did make an impression at the time, I was so beat having traveled via motorcycle.

Pretty location, clean room, several things to do.

Carrie at the front desk was was very rude, property was smoky

Excellently well maintained property. Beautiful area.

Each room is amazing. Has a kitchenette and electric fireplace.

WEE Had everything we needed !!!! Our cabin was very spacious and in very good condition . Everything was clean and organized.

if they can try to update their internet service it would be great!

Good good good good goood good gooooooooooooooooof

S Kohls Ranch Lodge Rd Payson AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Kohl's Ranch Lodge by Diamond Resorts places you 18.2 mi (29.2 km) from Mazatzal Casino. This 66-room, 3-star lodge has conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite steakhouse, or enjoy a drink at the bar/lounge.


Rooms

TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

At Kohl's Ranch Lodge by Diamond Resorts, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a spa tub, laundry facilities, and a picnic area.

Room options

Studio, 1 King Bed, Refrigerator & Microwave (Efficiency)

1 King Bed | Sleeps 2

Studio

1 King Bed | Sleeps 2

Standard Room, 2 Bedrooms, Kitchen

1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed | Sleeps 6

Standard Room, 1 Bedroom, Kitchen

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Kohl's Ranch Lodge by Diamond Resorts

Everyone (21) Couples (2) Family (5)
4
Family

Overall, the cabin was clean and had a great view of the creek. The pool and other activities were nice and close. It pictures a playground but that is no longer there. It advertises a resort fee which I think is crazy. The Wi-Fi was spotty and that is part of the resort fee. It also charges for late check out which also seems unusual given check in is not until 4 and check out is 10. I think it would be better run by a mom and pop vs. a larger corporation. I did not like how I felt nickel and dimed.

By on Jun 4, 2022

Review comment responded on Jun 10, 2022

Thank you for sharing your feedback. We will share your feedback with our team for improvement and we hope for the opportunity to be able to welcome you back in the future.

2
Family

Customer service lacking

By on Apr 28, 2022

Review comment responded on Apr 30, 2022

We appreciate your feedback and regret to hear the service received during your stay with us failed to meet your expectations. Our team will learn from your feedback and use it to improve moving forward. We truly hope for the opportunity to welcome you back again in the future.

4
Everyone

By on Jul 2, 2021

Review comment responded on Jul 12, 2021

We are glad to hear you enjoyed your stay.

5
Family with small children

Great customer service. Very friendly. Loved the cabin!

By on Jan 30, 2021

Review comment responded on Jan 30, 2021

Thank you for your feedback. We are excited you chose Kohl's Ranch Resort for your stay. We hope to see you soon. Jenn

5
Everyone

By on Dec 24, 2020

Review comment responded on Dec 24, 2020

Thank you, Pradnyesh!

4
Everyone

By on Dec 7, 2020

Review comment responded on Dec 7, 2020

Thank you! We hope to see you again soon.

5
Family

I wish the restaurant was open 7 days a week bec you are 5 miles from the nearest town and after a long trip the last thing you want to do is travel some more. I know this is trivial but it did make an impression at the time, I was so beat having traveled via motorcycle.

By , from Los Angeles on Sep 27, 2020

Review comment responded on Sep 27, 2020

Thank you for your response and the high marks. I have forward your comments to our restaurant and we look forward to your next visit.

3
Business Business

Pretty location, clean room, several things to do.

By , from Peoria, AZ on Sep 21, 2020

Review comment responded on Oct 10, 2020

Thank you for your feedback. We look forward to your next visit

1
Family with small children

Carrie at the front desk was was very rude, property was smoky

By on Jun 20, 2020

5
Everyone

By on Jun 15, 2020

Kohl's Ranch Lodge by Diamond Resorts

202 S Kohls Ranch Lodge Rd, Payson, AZ 85541
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