Overall, the cabin was clean and had a great view of the creek. The pool and other activities were nice and close. It pictures a playground but that is no longer there. It advertises a resort fee which I think is crazy. The Wi-Fi was spotty and that is part of the resort fee. It also charges for late check out which also seems unusual given check in is not until 4 and check out is 10. I think it would be better run by a mom and pop vs. a larger corporation. I did not like how I felt nickel and dimed.
Customer service lacking
Great customer service. Very friendly. Loved the cabin!
I wish the restaurant was open 7 days a week bec you are 5 miles from the nearest town and after a long trip the last thing you want to do is travel some more. I know this is trivial but it did make an impression at the time, I was so beat having traveled via motorcycle.
Pretty location, clean room, several things to do.
Carrie at the front desk was was very rude, property was smoky
Excellently well maintained property. Beautiful area.
Each room is amazing. Has a kitchenette and electric fireplace.
WEE Had everything we needed !!!! Our cabin was very spacious and in very good condition . Everything was clean and organized.
if they can try to update their internet service it would be great!
Good good good good goood good gooooooooooooooooof
Kohl's Ranch Lodge by Diamond Resorts places you 18.2 mi (29.2 km) from Mazatzal Casino. This 66-room, 3-star lodge has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Sit down for a leisurely bite to eat at the onsite steakhouse, or enjoy a drink at the bar/lounge.
TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
At Kohl's Ranch Lodge by Diamond Resorts, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a spa tub, laundry facilities, and a picnic area.
Overall, the cabin was clean and had a great view of the creek. The pool and other activities were nice and close. It pictures a playground but that is no longer there. It advertises a resort fee which I think is crazy. The Wi-Fi was spotty and that is part of the resort fee. It also charges for late check out which also seems unusual given check in is not until 4 and check out is 10. I think it would be better run by a mom and pop vs. a larger corporation. I did not like how I felt nickel and dimed.
Customer service lacking
We appreciate your feedback and regret to hear the service received during your stay with us failed to meet your expectations. Our team will learn from your feedback and use it to improve moving forward. We truly hope for the opportunity to welcome you back again in the future.
We are glad to hear you enjoyed your stay.
Great customer service. Very friendly. Loved the cabin!
Thank you for your feedback. We are excited you chose Kohl's Ranch Resort for your stay. We hope to see you soon. Jenn
Thank you, Pradnyesh!
Thank you! We hope to see you again soon.
I wish the restaurant was open 7 days a week bec you are 5 miles from the nearest town and after a long trip the last thing you want to do is travel some more. I know this is trivial but it did make an impression at the time, I was so beat having traveled via motorcycle.
Thank you for your response and the high marks. I have forward your comments to our restaurant and we look forward to your next visit.
Pretty location, clean room, several things to do.
Thank you for your feedback. We look forward to your next visit
Carrie at the front desk was was very rude, property was smoky
Thank you for sharing your feedback. We will share your feedback with our team for improvement and we hope for the opportunity to be able to welcome you back in the future.