Mercure Pattaya3.5 out of 5.0
Recent guest reviews
Overall staying experience was nice, the staff service was good. The hotel location is located in an alley so quite some distance from the main road, however, there is a shuttle provided to the main road.
I simple words they provide more than they claim and service up to the mark.. Let me start by my room being upgraded, the manager TIM is very very pleasant, gives you maximum information to enjoy the best of your trip. The hotel is very clean, pool is good, breakfast is good can be better. The staff is always readily happy to help, especially CHART (bell boy) my overall experience was very good and next time I am not coming to Pattaya it will surely be 'MURCURE PATTAYA'
I stayed here for five nights,Access to the second street was very convenient.But I did not know this at first night.Access to the second street is possible through another hotel.This hotel only allows the hotel guests to go to their hotel.The staff of this hotel is very good for guests of this Access to the second street is also possible through a shopping center called avenue . It would be better for the hotel staff to tell their guests first to ask their guests to discover it. this hotel is very clean and have very good pool . whith the bar . Whose prices are very good.I propose that you should try to drink pineapple & coconate .Beside the The pool. treatment of all the staff of the hotel was excellent, especially timi,, The price of pizza here is cheaper than anywhere The quality of the pizza was excellent, especially the shrimp I'll be coming to this hotel the next time on holiday
It is now my 7th stay at this hotel and they are good at what they do! From easy check-in/out to pool and room cleaning, this hotel has been my favorite since I first visited Pattaya nearly 20 years ago... Some construction work nearby, but it has never bothered me as long as the access to 2nd road/Walking Street/Beach Road is so easy. Just jump on the hotel car or access 2nd road through the Avenue shopping mall. The hotel serves decent Italian pizza on a 2 for 1 deal, and next to the hotel you will find the best pasta in town at the very tiny restaurant Spaghetti Bistrot&Bar.
Highly impolite staff.. asked to rinse a milk bottle for my two and a half year old baby.. after calling several times from my room a lady came and handed me over a bill of 60.00 Bhat and took my signature and handed over the rinsed bottles.. to my notice it was stinking not even rinsed with water properly.. when informed about this the lady at the reception started howling and shouting at me.. instead of accepting her mistake... which hotel in the world doesn't know how to rinse or sterilise the glass milk bottles of the baby.. she actually could have caught the infection if I had not checked it.. please my visit was highly disappointing... can't suggest anyone to go this kind of a hotel.. 😞😞😞
We booked the hotel a week before we traveled to Bangkok and we had a very good stay. We came to the hotel early but we just had to wait for a short time to get access to it. That was so great after a long overnight flight. I booked a deluxe room and we got the best service, can recommend. Hotel Staff is very cooperative specially Tim(Manager), a very helpful person. Perfect location to stay when in Bangkok.
This hotel is always a favourite with me. I love the hotel and all the staff.the staff are always attentive and helpful. The rooms are always fantastic. One young gentleman gas par was so good at his job in the restaurant but he has unfortunately left and gone to one of the hotels in Bangkok. Ruth the director of food and beverage was lovely. This hotel always comes up to my expectations my great grand daughter loved the family room and the slide from her bed. The pool was also very good for her. I will be back to see all my extended family.
Returned to the Mercure Hotel having had a break for a few years and it is still a excellent hotel good value for money and very friendly staff nothing seemed to be any trouble. We had five nights and it was lovely. Breakfast covers all that you need. We had a lovely chat a couple of times with a French duty manager who was really professional and extremely polite. The pool area is nice and always clean.
Excellent hotel for a family or a single person. The view from the balcony in the deluxe room or suites were great. Phot who worked as one the pleasant guys working at the main door. Always provided excellent service and greeted you with a smile. The women who worked at the front desk also provided excellent service. The food in the hotel was great. The hotel is between Beach Road and Second road which allowed me to catch the Baht taxi in either direction. I plan to stay at this hotel on my next trip in October.
Once again and never regrets to stay at Mercure Hotel as staff are recognized me and my friends, very lovely the welcome drinks and always warm welcome from Tim at Front desk and all receptionist, Supper BBQ buffet on Saturday, still good condition of cleaned room very much enjoy at the balcony in the evening seeing the city view this time :) Can't wait for next visiting, if you guys will come to Pattaya I would recommend to stay at Mercure Pattaya service with heart!!!! Thank you to all staffs
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Central Pattaya, Mercure Pattaya is a leisurely stroll from sights such as Ripley's Believe It or Not and Royal Garden Plaza. This 3.5-star hotel has 247 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and free in-room WiFi. It's also close to Walking Street and Central Festival Pattaya Beach.
Enjoy dining at M Cafe, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a English breakfast is served for a fee each morning from 7 AM to 10 AM.
All 247 air-conditioned rooms feature balconies, refrigerators, and minibars. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, free bottled water, and safes.
Mercure Pattaya features a nightclub, an outdoor pool, and a children's pool. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a fitness center, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 1241 reviews