I have stayed here a few times and always happy with my room. The bed and pillows were very comfortable. There is a decent (but very basic) breakfast included. This place could not be more convenient, especially if you arrive late at night or have to be at the airport early in the morning.
I booked one night in advance but my flight back was delayed due to hurricane Irma. The staff was able to extend my stay and were very accommodating to my flight changes. The hotel is very modern and funky but they don't slack on comfort at all. The room was a perfect size with a view of the beach ...
Hotel overall is modern & has a great layout. Amenities are well thought out. Very family friendly. Room was spacious & comfortable. Breakfast buffet has a good variety. Thank you for making our first visit to Puerto Rico so enjoyable.
Beautiful resort. Completely renovated but still has old world charm. Lovely staff, right on the beautiful Isla Verde beach. Amazing pools. There's even a view from the fitness center. Hate that we had to evacuate but we will be back. Next time with the kids. Didn't get to try the restaurants but ...
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The friendly, attentive staff are the best feature of the hotel. From baggage assistance to dining and tour recommendations, they have you covered. Nice option for those who prefer not to stay at a chain hotel. The only downsides are a slow elevator and a closed restaurant.
We arrived early and the staff was very accommodating. They offered us an upgrade which was a nice surprise. The room was comfortable and well maintained. The thermostat was set at 64 but it felt a bit warm. We could not control it. There was no phone in the room so we had to use our own phones or take trip down to the lobby if we had any questions or problems. Aside from these small issues it was a very nice stay.
the beach was nice the pool was nice...the only complainant is too high prices food and drinks, also parking charge is ridicules. Happy hour is not so happy limited drink specials...cost 13.75 for a pina colada!! My boyfriend wanted a tequila shot wanted 15.00!! that's crazy. We went to Old San Juan parked for over 6 hours only 4.00 got drinks 2 for one came out only 6.00. that's way better way to get tourist to come in to Puerto Rico.
We were only there for 3 nights but the stay was great. Highly recommend