This property is just okay considering the high price. The staff are hit or miss. I met many female front desk members who were cold and unhelpful. I did also meet one who was friendly. The shuttle that is available to take you around the town is not always available, and often won't be able to go where you want because the traffic was "too busy", though nothing was stand still and Uber got us to the same destination in 10 minutes . It is a confusing system without a sign up and the bell staff don't always communicate with each other about which patrons were waiting in what order for a shuttle. The bell staff were friendly, however. The room (we had a suite) and as spacious with everything you would need in a kitchen. The windows didn't have sheers, so you had to either pull the shades and have no natural light and no view, or you have to risk everyone being able to look into your room and see what you are doing. There were many kids when we went and they were very loud at the pool area all evening. The pool and hot tubs also get very crowded. While I believe the floor around the pool is heated, beware that they don't provide footwear to use at the pool, so bring some if you come in winter and plan to use the pool. In room to es are soft and comfy. Resort is convenient for skiing directly from the property. The restaurants are good but pricey, and only one can be accessed without walking outside.