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Vienna House Dream Castle Marne La Vallée

4.0 out of 5.0

Recent guest reviews

Hotel condition was fair, property is older and room was fairly small for a family of 4. Staff was great and very friendly.

It was well located and the service was good. The busses made our trip perfect

Very clean, large rooms. Check-in staff was friendly and helpful. To-go breakfast was simple but tasty, and the bus to the parks made things very easy! I would definitely stay here again next time I come to Disney Paris.

I liked everything about this property; the room, the staff, the amenities and the location.

The front desk and gift shop were very friendly and helpful. The shuttle was very good. We loved that this room had bunk beds. The king bed was comfortable. The bathroom floor tiles had more that a dozen broken and chipped which hurt our feet when barefoot. The carpet was very stained and dirty in spots. We ordered room service of 2 pizzas 2 sodas and 2 beers they brought us just 2 napkins. The next time we tried to order after a long day at Disney with hungry tired children wanted to order room service which says open until 11:00pm and it was closed when we called at 8pm. They said to order from the bar. So my husband went down to the bar to order food they said he could not bring it up. So had to dress the kids and take them to the bar which was not convenient. Lots of fun at Disney Paris if we go again will check out one of the closer Disney hotels. Overall the hotel missed that magical feeling you get in The Anaheim Disneyland hotels.

Stayed for 5 nights in a king room, it was comfortable except for being unable to control the room temperature. I like a cooler room and was unable to turn the heat down, even opening the window didn't help much. BUT it was clean, comfortable, buses were timely and bathroom towels are giant sized.

Place just isnt very nice. It’s old, small with little or no appeal outside the facade. The staff is great though, very helpful and nice.

very nice room,beds were comfortable,The staff was very nice and helpful.Our stay there was great we would stay there again.

Beautiful hotel! Clean room! Great breakfast. Only complaint: need more buses to Disneyland

The room was average. The hotel was average, definitely not nearly as nice as we had expected. The service was terrible. There was only one person working the desk at this busy hotel every time we went there. The breakfast was good & honestly the best thing this hotel has going for it. I would not stay again.

There’s a mini arcade and ball pit for 2-8 year olds by the check in desk. Which is wonderful after a long day of travel with our two kids. They happily played while waited to check in. Shuttle to and from Disneyland Paris was great and fast.

A very cozy hotel with big rooms, helpful staff and very nice food. Convenient shuttle to the park every ten minutes.

The staff was amazing kind and courteous. (Thank you to Marilyn for remembering my daughters birthday!) The hotel was spacious and clean, and the food was good. For the price this was 5/5 stars. I am VERY picky and very well traveled and I did not expect much from our stay here, and I was blow away. Thank you for making my daughters birthday so special!

Front desk staff were inattentive and distracted. Phone calls for room service or needs were never answered. Requests in person had zero follow up. Really lovely room, very comfy and clean.

The hotel decor was great. The restaurant in the hotel was horrible. We ate the first night we checked in and we never ate there again. Me and my family ordered and 2 of the orders were made wrong. After we told them they said they would fix the orders because they put cheese on both burgers. Not only did they not make a new burger they told my daughter she couldn't get another burger cause the grill is off. So they scrapped the cheese off the original burger and tried to pass it as a new burger. It still had pieces of cheese on if and it was cold.

Nothing to not like here. clean, close to the park and incredibly cheap.

Stayed for 2 nights at Disney paris. Upgraded to a family suite of some type. Great room with tons of room for 4. Good location on Disney bus. Only downside was average food but that's kind of what you expect........ overall a great stay.

We were upgraded to a BEAUTIFUL suite that had two king size beds and a bath and a half, two televisions and two sitting rooms. It was absolutely gorgeous! We enjoyed the free buffet breakfast and the shuttle service was timely and the buses could hold many people, much like a city bus. We are so glad we chose this hotel.

This was the worst ever. When we checked in I didnt understand why the hotel was so dark. So I had asked the front desk why was it so dark they said it was a black out for about 8 hours. I asked why wasnt I sent a e-mail. And they said they had no clue, so I asked for a manager and she wouldnt talk to me. So they sent me to a room but that wasnt the room I paid for. So we were left in the pitch black hall way and no way to get to Disiney. We lost a hole day at the park and I didnt talk to a manager until that night and the manager was standing there the hole time and refused to speak to me. This was a horrible choice in hotels. I will never stay here again.

40 Avenue de la Fosse des Pressoirs Magny-le-Hongre Seine-et-Marne

Hotel highlights

  • Steps from Val d'Europe
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Vienna House Dream Castle Marne La Vallée places you next to Val d'Europe and within 2 miles (3 km) of other popular attractions like Disneyland® Paris. This 4-star hotel has 397 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.


Dining

Enjoy dining at one of 2 onsite restaurants including The Market, which specializes in French cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers a soaking tub, hair dryers, and designer toiletries. Other standard amenities include a minibar, a coffee maker, and a laptop-compatible safe.


Property features

Guests of Vienna House Dream Castle Marne La Vallée enjoy a full-service spa, an indoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle at scheduled times for EUR 20 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a fitness center, free WiFi in public areas, and conference space.

Room options

Family Room

Queen 1 | Sleeps 4

Suite

King 1 | Sleeps 4

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Vienna House Dream Castle Marne La Vallée

Everyone (11) Couples (1) Family (3)
3
Family with small children

Hotel condition was fair, property is older and room was fairly small for a family of 4. Staff was great and very friendly.

By on Jun 6, 2019

Review comment responded on Jun 7, 2019

Dear Guest, Thank you very much for taking the time to rate your recent stay at the Vienna House Dream Castle Hotel. We are glad to see that you have had a pleasant overall time with us and hope that you will give us another chance in the future to totally satisfy you and your family. We remain at your disposal for any other question or requests you might have. Sincerely, The Management & The Vienna House Dream Castle Paris Team

5
Families

It was well located and the service was good. The busses made our trip perfect

By on Jun 5, 2019

Review comment responded on Jun 7, 2019

Dear Guest, Thank you so much for having trusted us and for taking the time to share a rating of your recent stay with us. It would be a real pleasure to welcome you back at the Vienna House Dream Castle Paris Hotel and the entire team hopes to see you again real soon. Sincerely, The Management & the whole team of the Vienna House Dream Castle Paris Hotel

5
Friends

Very clean, large rooms. Check-in staff was friendly and helpful. To-go breakfast was simple but tasty, and the bus to the parks made things very easy! I would definitely stay here again next time I come to Disney Paris.

By , from Houston on May 10, 2019

Review comment responded on May 12, 2019

Dear Maggie, Thank you so much for having trusted us and for this marvelous review. The entire team is absolutely delighted that you have had a wonderful time with us. It is also truly heartwarming to read your kind words about our staff. They have already been passed on accordingly. It would be a real pleasure to welcome you back at the Vienna House Dream Castle Paris Hotel and the entire team hopes to see you again real soon. Sincerely, The Management & the whole team of the Vienna House Dream Castle Paris Hotel

5
Family with small children

I liked everything about this property; the room, the staff, the amenities and the location.

By on Apr 14, 2019

3
Family with small children

The front desk and gift shop were very friendly and helpful. The shuttle was very good. We loved that this room had bunk beds. The king bed was comfortable. The bathroom floor tiles had more that a dozen broken and chipped which hurt our feet when barefoot. The carpet was very stained and dirty in spots. We ordered room service of 2 pizzas 2 sodas and 2 beers they brought us just 2 napkins. The next time we tried to order after a long day at Disney with hungry tired children wanted to order room service which says open until 11:00pm and it was closed when we called at 8pm. They said to order from the bar. So my husband went down to the bar to order food they said he could not bring it up. So had to dress the kids and take them to the bar which was not convenient. Lots of fun at Disney Paris if we go again will check out one of the closer Disney hotels. Overall the hotel missed that magical feeling you get in The Anaheim Disneyland hotels.

By , from sacramento on Feb 27, 2019

4
Families

Stayed for 5 nights in a king room, it was comfortable except for being unable to control the room temperature. I like a cooler room and was unable to turn the heat down, even opening the window didn't help much. BUT it was clean, comfortable, buses were timely and bathroom towels are giant sized.

By on Feb 22, 2019

2
Business Business Travelers

Place just isnt very nice. It’s old, small with little or no appeal outside the facade. The staff is great though, very helpful and nice.

By on Feb 18, 2019

4
Everyone

very nice room,beds were comfortable,The staff was very nice and helpful.Our stay there was great we would stay there again.

By , from USA on Oct 22, 2018

3
Everyone

By on Sep 22, 2018

4
Everyone

Beautiful hotel! Clean room! Great breakfast. Only complaint: need more buses to Disneyland

By , from Pittsburgh, Pa on Sep 6, 2018

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.