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Recent guest reviews

Close to Champs elysee and LV store. Staff is very friendly.

Front desk was friendly and accessible! Great location, great rooms

Much was miscommunicated Asked for joining rooms and early check in. Called a month before to double check on these things and was told yes. Upon arrival was told they were overbooked and could have NEITHER of these things, despite having made my reservation 6 months in advance. Website says "Shuttle" is available to/from the airport- however, this is just a taxi service and it is your own expense.

Wifi didn't work and the room had no light or standing space!

Nice family vacation in Paris. Hotel very well located, close to all major attractions and very clean.

Great location, very close to champs elysee. Room very clean. Staffs are very nice. They let you use their laptop to check in your flight.

12 rue Christophe Colomb Paris

Hotel highlights

  • Walking distance to Champs-Elysees and Avenue Montaigne
  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities

Located in Paris City Center, Suites et Hotel Helzear Etoile is within a 5-minute walk of popular attractions such as Champs-Elysees and Avenue Montaigne. The 29 rooms at this 4-star aparthotel include microwaves, minibars, and espresso makers.


Dining

For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:30 AM to 11 AM and on weekends from 8 AM to 11 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

Each apartment is soundproofed and has an array of amenities, including a microwave, a stovetop, and a minibar. Guests can expect to find free WiFi and a 101-cm plasma TV with satellite channels. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an espresso maker, free weekday newspapers, and free bottled water.


Property features

Guests of Suites et Hotel Helzear Etoile enjoy free WiFi in public areas, free newspapers, and a terrace. If you drive, self parking is EUR 35 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 90 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a TV in a common area, and a water dispenser.

Room options

Suite, 1 Bedroom, Kitchenette

2 Double Beds | Sleeps 4

Apartment, 2 Bedrooms, Kitchenette

3 Double Beds | Sleeps 6

Deluxe Suite, 1 Bedroom, Kitchenette

2 Double Beds | Sleeps 4

Junior Suite, 1 Bedroom, Kitchenette

1 Queen Bed | Sleeps 2

Guest reviews for Suites et Hotel Helzear Etoile

Everyone (2) Couples (1) Family (2)
5
Family with small children Friends

Close to Champs elysee and LV store. Staff is very friendly.

By on Dec 6, 2019

Review comment responded on Dec 16, 2019

Dear Guest, We thank you for choosing Helzear Hotel for your recent stay and for sharing your opinion. Looking forward to seeing you soon. Regards, Assane TALL E-reputation Manager

5
Family

Front desk was friendly and accessible! Great location, great rooms

By on Aug 15, 2019

Review comment responded on Aug 16, 2019

Dear Guest, What an enjoyment to discover your excellent review at the end of your experience at Helzear Etoile. We are delighted to note your full satisfaction. See you soon, Regards, Assane TALL E-reputation Manager

3
Family

Much was miscommunicated Asked for joining rooms and early check in. Called a month before to double check on these things and was told yes. Upon arrival was told they were overbooked and could have NEITHER of these things, despite having made my reservation 6 months in advance. Website says "Shuttle" is available to/from the airport- however, this is just a taxi service and it is your own expense.

By on Jun 19, 2019

Review comment responded on Jun 20, 2019

Dear Guest, We would like to thank you for choosing Helzear Etoile for your stay. We regret to know that the rooms at your disposal did not meet your exceptation. It is important to say that we allow and early check-in for free and give you the room you booked. Please do not hesitate to call us in order to explain us more about this issue. A shuttle service is indeed offered to our guest at their arrival and departure. Looking forward to hearing from you. Regards, ASsane TALL E-reputation Manager

2
Partner Couples

Wifi didn't work and the room had no light or standing space!

By on Feb 20, 2019

Review comment responded on Feb 22, 2019

Dear guest, we paid much attention to your comment, thank you for having shared it with us. It is with regrets that we discover the rating assigned to our facility. Your comment will allow us to improve our service but it would have been nice to report it so that we can provide a solution. Could you please let us know by email your contact our Quality manager will be glad to talk to you. Hoping to have the chance to welcome you again. Regards, Responsable E-reputation

5

very good hotel at an excellent location

Everyone

Nice family vacation in Paris. Hotel very well located, close to all major attractions and very clean.

By on Apr 2, 2018

5

great location

Everyone

Great location, very close to champs elysee. Room very clean. Staffs are very nice. They let you use their laptop to check in your flight.

By , from Los Angeles on Nov 26, 2017

Suites et Hotel Helzear Etoile

12 rue Christophe Colomb, Paris, 75008
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