Mercure Paris Saint Lazare Monceau4.0 out of 5.0
Recent guest reviews
The hotel seems old and in need for some maintenance. It is small but it has all the basics. The staff is kind and service oriented, I think that is one of their strenghts. Breakfast is good (nice local cheese) and the location was good for me as enjoy walking in the city (20 min. walk to blvd. Haussman)
DON'T TRUST THE PHOTO!! This is NOT the Mecure Paris at 99 Rue de Rome!! (Our room actually faced the street, had dead plants in the outdoor window planter, & a clear view of a graffiti wall across the street near the active railroad tracks!) If all you need is a bed and shower because you spend most of your time out exploring, this hotel will suffice. It would also help if you speak French, since many front desk staff don't speak English, and so aren't very helpful. Rooms are very small and 2 side closets hold about 5 hangers each. Our "queen" bed was actually 2 twin beds pushed together. We stayed for 2 wks & lived out of our suitcases. The bathroom ceiling was peeling and the shower had only 3 sides, so the floor got covered with water whenever it was used. (Good news: there was always hot water!) The location isn't close to most city landmarks or tour companies, so expect to spend money to get where you want to go. There are two railroad stations within walking distance. The hotel doesn't have a kitchen, though there is a bar off the lobby. Restaurants nearby are few. We used this hotel as a 'home base' while we visited Paris and countries nearby. Had we planned to remain in Paris the entire time, we would've chosen a larger, more centrally located hotel.
We stayed at this hotel 20th - 24th may and it was perfect for what we needed, close to the tourist spots by metro or walking. Good wifi which is included in the cost, breakfast is provided at an extra cost although we didn't try it. The bed was comfy and room was spacious. The only thing that would have been handy was if they had spare plug adopters we had forgotten ours which I understand was our mistake but we would have happily paid a deposit as I know people don't always return items they borrow. Would highly recommend this hotel for a trip to Paris for sightseeing.
Our stay of 4 days was about as much as we would like at this hotel. The desk staff were ok, if you got the right shift. Room was a little warm for us with no adjustment that we could find, despite reporting a burnt out hairdryer nothing was done during our stay. However the bed was comfortable and the room spacious for our needs, wi-fi worked good. The location is around 40euros from the main railway station and close to numerous resturants. Overall basic comfortable accomodation
The overall stay was ok. The room was small, but that is expected for Paris. The room was clean and the bathroom was nice. The issue we encountered was the unwelcomeness of the receptionist when we arrived. I understand that I do not speak your first language, but this is the hospitality industry and you can try to be accommodating. The lady was beyond rude, we simply asked her to point out the nearest underground on a map so we could get on our way and adventure and she legit circled a picture of where the hotel was and said good luck. Also, zero explanation was giving that you need to use your key card to put on the light, so that was a bit confusing as well. Luckily later on there was a different receptionist and the man was more friendly and assisted us. Overall, ok location, ok amenities but that does not make up for the unwelcomeness of the staff. It was not a good way to start our trip in Paris.
We arrive at the hotel normally staying at the Mercure Place de Clichy. On first sight thé Hotel appears à well decorated boutique hotel. On entering our room the toilet was dirty and influshed. The safe did not work. The air conditioning was not functioning and the room was over heated. We complained and the said they would change our room from the 7 th to the 1st floor. This would enhance the noise of the road as later we discovered the heating was still heating for winter and the air conditioning did not work. If one opened the window one heard the trains. If they were shut one was too hot. The breakfast was equally not up to Mercure standards. The choice was limited with no low sugars products nor soya milk. Overall I would recommend staying here. I think a IBIS we'll run is better than this hotel although more basic.
We loved this hotel, our room and amenities were lovely. The shower was amazing! The location was good for commuting around the city, but we weren't thrilled with the neighborhood. Fortunately we have been in Paris several times and know our way around the city - but if this is your first and possibly only time in Paris, I would choose to stay in another part of town. There were many choices for dinner, though and we enjoyed the places we did go.
Close to the Montmartre area. Next to Rome metro. Very nice hotel. We stayed in a small room but was more than enough than we needed considering we were only there for two nights. Shower is the only real bit that was a little frustrating as it was difficult to keep in place and the water went everywhere but not a massive problem. Comfortable bed, would stay again.
I was here in a double room for 3 nights. Front desk service was excellent! Room was perfect for me and would be for 2. Bathroom nicely sized excellent bathtub! Very quiet until morning hours when bathrooms started being used then a little noisy but not overwhelming. Very nice breakfast.
Stayed here in October nice hotel but not much to do around the just mainly restaurants and the pints and drink can be expensive better going out metro is 2 minutes walk it's great value at €7.40 for the day your better of doing your homework and learn basic France as they can be rude all in all good hotel
- Walking distance to Parc Monceau
- Free WiFi in rooms and public areas
- 24-hour business center
Located in 17th Arrondissement within a short walk of Parc Monceau, Mercure Paris Saint Lazare Monceau is within a mile (2 km) of other popular sights such as Galeries Lafayette. This 51-room, 4-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a 24-hour business center. Located in central Paris, the hotel is also near Arc de Triomphe and Eiffel Tower.
Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
The 51 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free bottled water. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and desks.
Renovated in 2013, Mercure Paris Saint Lazare Monceau offers free WiFi in public areas, a 24-hour business center, and express check-in. Extended parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-out, free newspapers, and a TV in a common area.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 279 reviews