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Hotel Wallace

3.0 out of 5.0

Recent guest reviews

The hotel is a good place to rest your head it's not a Ritz Carlton for sure but the customer service is. The reason I say this is the frot desk person Robert. He made our stay amazing from start to finish. He arranged for everything for us. Only ever encounter customer care like this at the Ritz. He was able to point us in the direction of tourist activities etc. absolutely amazing customer care!

The location was wonderful, the staff was very friendly and helpful. The room was really small and outdated but I didn't go to Paris to stay in the hotel room anyway.

Friendly staff, good bed, located off the tourist mainstream in 15th arrondissement, which makes it feel more French. But still only a short walk from Eiffel Tower and Invalides. Free wifi, but you have to punch in a code more often than I'd like.

Hotel was very nice & cozy. Personel was friendly & helpful . Location was fantastic , very close to all attractions. We just fall in love with this place, country and people.

No A/C, lock wasnt even locked to wall or else. Lock was also broken on window and the carpet was dirty but staff is very friendly and accomodating, location is great and the price was very good compared to others in the area. Free Wi-Fi.

There is no air conditioner, they only have desk fan, during our stay was hot in Paris so this must be take care off.

NOT A BAD HOTEL FOR THE PRICE AND LOCATION WAS OK. THE STREET IS A BIT NOISY SO DON'T PLAN ON SLEEPING MUCH!

hotel located on narrow street with construction across from hotel room unable to rest after long flight due to noise(jack hammer, etc), hallway was dark and musky, when entering in room noted mole???ceiling,Dirty carpet,h2o in stinky refrig with mole,unannounced staff came in 2 times,sink finish reading below very slow,recep. knocked on the door as we were dressing preparing to leave stating/asking "Did you take a shower? when told yes,she stated that water was leaking down to her desk and asked that we turn the water on while she go check for leaking again. We left and checked out of the room due to conditions within cancellation policy. MAYBE your stay will be nicer BUT our's was not.Lights did'nt all work.

I decided to give this hotel a chance because of its location and price. I did read previous reviews however did not take the warning as serious as I should have. Other Orbitz hotels have been up to par but this one falls very very short. I was nothing but disappointed since I checked in. The first night, my comforter had a large stain on it and my towels had stains on them. Highly concerned, I went to the front desk so speak with the front desk staff. He informed me that there was nothing he could do at the moment except give me new towels and would forward it on to the morning manager. When I woke up, I went downstairs to speak with the front desk staff and she actually was aware of my status. She then proceeded to put me in a different room. Thinking this would be bigger (as she said it would), I was now in a room that is half the size of the other one. The last one had a fan and to my surprise this one did not. I waited for almost 2 hours for a fan after I spoke with someone from the front desk. I also checked out one night early because I was so disgusted with the service and hotel. I honestly do not know how Orbitz advertises this hotel. It is a disgrace that this establishment is in operation. I was also never informed I would have to pay 12 euro for a breakfast.

Stayed in the hotel for 5 nights and got a good night's rest each night. Staff was helpful and friendly. The room was very small, but if you aren't looking for something fancy and want to stay within walking distance of the Eiffel Tower, this is a good choice.

hotel staff did not know about our reservation. We were placed in small rooms with a promise to get upgrade later but never happened. But staff was friendly.

89 Rue Fondary Paris Paris

Hotel highlights

  • Close to Eiffel Tower and Champ de Mars
  • Free WiFi in rooms and public areas
  • Concierge services
  • 24-hour front desk

Located in 15th Arrondissement, Hotel Wallace is within a mile (2 km) of popular sights such as Eiffel Tower and Champ de Mars. This 35-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and concierge services. Arc de Triomphe and Notre Dame Cathedral are also near this Paris hotel.


Dining

Start your day off with buffet breakfast, available for a fee. Savor a meal from the comfort of your room with room service.


Rooms

All 35 rooms feature free newspapers, phones, and desks. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries.


Property features

Guests of Hotel Wallace enjoy free WiFi in public areas, coffee in a common area, and express check-in. Self parking is available for EUR 21 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. This hotel also has free newspapers.

Room options

Twin Room, Bathtub

Twin 2 | Sleeps 2

Single Room

Twin 1 | Sleeps 1

2 Connecting Rooms

Full 2 | Sleeps 4

Guest reviews for Hotel Wallace

Business (1) Couples (4) Family (3) Friends (3)
4

amazing customer service from robert

GetawayWithFriends

The hotel is a good place to rest your head it's not a Ritz Carlton for sure but the customer service is. The reason I say this is the frot desk person Robert. He made our stay amazing from start to finish. He arranged for everything for us. Only ever encounter customer care like this at the Ritz. He was able to point us in the direction of tourist activities etc. absolutely amazing customer care!

By on Jan 22, 2013

4

very good location

Families

The location was wonderful, the staff was very friendly and helpful. The room was really small and outdated but I didn't go to Paris to stay in the hotel room anyway.

By on Jan 19, 2013

4

side road in paris

BusinessTravelers

Friendly staff, good bed, located off the tourist mainstream in 15th arrondissement, which makes it feel more French. But still only a short walk from Eiffel Tower and Invalides. Free wifi, but you have to punch in a code more often than I'd like.

By on May 19, 2012

5

fantastic vacation

Couples

Hotel was very nice & cozy. Personel was friendly & helpful . Location was fantastic , very close to all attractions. We just fall in love with this place, country and people.

By on Oct 9, 2011

3

good enough for budget and proximity

Couples

No A/C, lock wasnt even locked to wall or else. Lock was also broken on window and the carpet was dirty but staff is very friendly and accomodating, location is great and the price was very good compared to others in the area. Free Wi-Fi.

By on May 30, 2011

2

could be better

Couples

There is no air conditioner, they only have desk fan, during our stay was hot in Paris so this must be take care off.

By on Aug 1, 2010

2

nice for the price and location

GetawayWithFriends

NOT A BAD HOTEL FOR THE PRICE AND LOCATION WAS OK. THE STREET IS A BIT NOISY SO DON'T PLAN ON SLEEPING MUCH!

By on Mar 24, 2010

1

"hotel never again horro"

Families

hotel located on narrow street with construction across from hotel room unable to rest after long flight due to noise(jack hammer, etc), hallway was dark and musky, when entering in room noted mole???ceiling,Dirty carpet,h2o in stinky refrig with mole,unannounced staff came in 2 times,sink finish reading below very slow,recep. knocked on the door as we were dressing preparing to leave stating/asking "Did you take a shower? when told yes,she stated that water was leaking down to her desk and asked that we turn the water on while she go check for leaking again. We left and checked out of the room due to conditions within cancellation policy. MAYBE your stay will be nicer BUT our's was not.Lights did'nt all work.

By on Jul 31, 2009

1

should not be in business

Couples

I decided to give this hotel a chance because of its location and price. I did read previous reviews however did not take the warning as serious as I should have. Other Orbitz hotels have been up to par but this one falls very very short. I was nothing but disappointed since I checked in. The first night, my comforter had a large stain on it and my towels had stains on them. Highly concerned, I went to the front desk so speak with the front desk staff. He informed me that there was nothing he could do at the moment except give me new towels and would forward it on to the morning manager. When I woke up, I went downstairs to speak with the front desk staff and she actually was aware of my status. She then proceeded to put me in a different room. Thinking this would be bigger (as she said it would), I was now in a room that is half the size of the other one. The last one had a fan and to my surprise this one did not. I waited for almost 2 hours for a fan after I spoke with someone from the front desk. I also checked out one night early because I was so disgusted with the service and hotel. I honestly do not know how Orbitz advertises this hotel. It is a disgrace that this establishment is in operation. I was also never informed I would have to pay 12 euro for a breakfast.

By on Jul 26, 2009

3

happy with my stay

GetawayWithFriends

Stayed in the hotel for 5 nights and got a good night's rest each night. Staff was helpful and friendly. The room was very small, but if you aren't looking for something fancy and want to stay within walking distance of the Eiffel Tower, this is a good choice.

By on Jun 20, 2009