Best Western Premier Opera Faubourg4.0 out of 5.0
Recent guest reviews
Rooms are not very big, but are very comfortable. Thw shower is very good. The staff is friendly and forthcoming. Mounir and Georges were very helpful. It is close to the Opera and Galeries Lafayette. There is a metro station nearby and a nice brasserie
We stayed here part of a tour in November and we were very surprised with the size of the rooms. We loved that we were able to sleep with out window open each night. We loved the bed. It was so comfortable! The lights in hats was a unique touch. We were happy with the bath products. They smelt amazing. The colors were bright and the door handles for the rooms were so cute. The elevator was not great, however the stairs were easy to use and close by. The breakfast had a good selection and the location of the hotel to the metro was good. It was just a short walk to the Louvre. We would stay here again
This is my fourth time stayed at the hotel this year (2017). Great and convenient location. The high-floor room with balcony for looking over the street view. Comfortable bed, well equipped and air-conditioning in the room. The staffs were friendly and helpful. Don't like the small and slowly elevator/lift. I never ate breakfast at the hotel because it was basic with limited choices. The carpet in the room looked dirty needs to be renovated, or to be changed wooden flooring if possible.
Hotel; I think it was an old hotel, holes in the ceiling are taped just as the old head boards. However they did it quite nice. The rooms were cleaned perfectly every day. Beds sleep great and are big! Breakfast staff was very nice, tuesday till friday there were no breads just the long 'pans". The toaster didn't work, if you wanted to toast your bread, the flow of the cooling fell out. I bet the next step is renewing the whole buffet. The whole staff was very Nice, from the incheck till the check out! Perfect.
I stayed in this hotel for 5 nights. I can start by telling you that the location was good as its very close to the metro station and 10 min walk to the Opera, some of the reception staff were nice and helpful. The rooms are very small its either you or the bags in the room. Traffic Noises can be heard inside the room. They provide the normal (shampoo+body wash 2*1)! And if you want a set of shampoo and body lotion you have to pay for it. I had an issue regarding my payment at the check out as my booking was non refundable they deducted the amount(except the tax de séjour)when i made the reservation, and when i did the check out they asked me to pay it again saying that the first deducted amount was only (blocked) and non taken from my account! While the other hotels they only asked me to pay the tax de séjour, so i ended up paying it again.to be fair the first amount was recovered later but honestly for me i had a limit on using my credit card when travelling so this affected me as they blocked the initial payment plus 120€then the last payment, so it affected my trip. And when i contacted their costumer service (by email) no one bothered to reply to my email. Its not bad as a hotel its just overrated by saying its a 4* hotel.
The room was absolutely tiny, so small that the chair would not fit behind the desk and I had to place the chair at right angles to the desk and use my laptop sitting "side-saddle". What's more the temperature control was clearly not working on the shower because it went from scalding hot to freezing cold if you moved the gauge just one millimetre. All in all, very disappointing and I will not stay here again.
We checked in last night...the reception clerk seemed incompetent. Our reservation was for two twin beds...we got a double. I went down to reception to make a change and was told they couldn’t do it, meaning they never actually reserved for us what we wanted. The room is small, the shower inadequate...I will never use best western again.
Great location, friendly and professional staffs, can't be better! Warm welcome at reception was exceptional! Every question during my stay to staff was all well answered and helpful during my trip. One little thing, was not fully aware a small bottle of water cost me around 5 euro every day except the night I arrived.
I have to agree with some of the other people that I'm not sure this hotel should have 4 stars. The access to the bedrooms are down a long, narrow and fairly dark corridor that twists and turns. The bedroom was not very spacious but it was clean. You could see the bedroom had been redone, it's just a shame they didn't change the carpet at the same time and put something lighter in as the lighting isn't ideal. The bed & linen were perfect - no complaints there. The shower took quite a long time to warm up in the morning and there was no pressure in the head so it just sort of dribbled out. I did think that breakfast at 19 euros a head was expensive. There was a good choice but the scambled eggs were completely tasteless even although they looked lovely and fluffy. I did have a problem in my room which was sorted out by the staff quickly and efficently. The hotel does have a big plus in the fact that is very central and close to the main shops, theatres and other attractions and the metro is very close by too.
This hotel is in a great location..... easy to get anywhere and close to some terrific restaurants. Solid value for Paris. What I enjoyed most was the helpful staff ..... great advice, directions etc. I particularly appreciated Mathieu who showed great patience in help us get on line reservations. Thank you Mathieu.
- Walking distance to Galeries Lafayette and Paris Opera
- Free WiFi in rooms and public areas
- 24-hour business center
Best Western Premier Opera Faubourg places you in 9th Arrondissement, within a leisurely stroll of popular sights such as Galeries Lafayette and Paris Opera. This 4-star hotel has 103 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and a 24-hour business center. Located centrally in Paris, it's also close to Notre Dame Cathedral and Arc de Triomphe.
For your convenience, breakfast is available for a fee. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Best Western Premier Opera Faubourg's 103 rooms are soundproofed and provide minibars, coffee makers, and free newspapers. Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes, phones, and desks are other standard amenities.
Renovated in 2014, Best Western Premier Opera Faubourg offers free WiFi in public areas, a 24-hour business center, and a computer station. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a fireplace in the lobby.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 522 reviews