Best Western Premier Louvre Saint Honore4.0 out of 5.0
Recent guest reviews
I had a terrible experience with this hotel. I stored my luggage when I checked out in the morning. When I return in the evening after a full day of activities and couldn't wait to get to my next hotel and sleep, I found out at the lobby that someone lost the key to the luggage room and they are trying to figure out how to open it. Without the property manager on site, they were helpless. No one was trained on how to deal with this situation. And their attitude was bad, they asked "you don't need your luggages tonight right?" I was furious by this attitude, maybe it's me not understanding their humor. The only solution they had was to call the property manager and the manager remotely taught them how to open that door. I'm truly disappointed by the following issues: 1. No one on site knows how to make a new key. If I had lost my room key, probably that means I won't be able to get to my room for a very long time. 2. They don't offer any help. They basically asked me to either wait (but they had no idea how long it's going to take) or come back the next day. I asked if they can send the luggage to my new hotel once they solved the issue (the new hotel is < 10 euro away by taxi). I got a straight NO. 3. The property does not know how to deal with unexpected events at all. I waited 40 mins at the front desk, right in front of the 2 employees. No one tried to explain to me what was their plan unless I asked (and their response was I don't know). No one offered water or anything while I was waiting. No one cared if I was there waiting. It's my fist time staying at best western, with this level of property management, it will probably be my last time. If they were willing to spend the 10 euro and send the new luggage to my new hotel, this would have been a 5 stars review. But similar to the famous United denied boarding event, front line employees just don't have the authority to use their "common sense" to improve customer experience.
Being centrally located is always one of my top requirements for a hotel and this hotel is in a perfect location! The room and bathroom were a good size, especially compared to some of the other tiny hotel rooms that I looked at for this trip. There are plenty of options for food nearby- the little pizza place next door was amazing! There is some high-end shopping just a short walk down Rue St Honore. If we come back to Paris, I would not hesitate to stay here again!
The location is wonderful, walkable to the Louvre, Notre Dame, and the Orsay, and close to various transportation options as well. We skipped the hotel breakfast and opted for enjoying the local cafes instead. It was nice to have the lift. Our room was on the street and there was some road noise but it mostly did not bother us. Lots of good restaurants nearby. The bed and room were quite comfortable. Staff were helpful when we needed a taxi. We would definitely recommend this hotel.
Excellent location. Comfortable rooms with tea / coffee accessories. Clean and quiet. Friendly staff. The price is high due to the location. We had breakfast outside of the hotel. Near a lot of café and restaurants
Stayed here for 3 nights commencing 17th March for my birthday. From the outside the hotel looks exceptionally small but once inside it opens up and is very impressive. The reception team were extremely friendly and polite and were always available to help. We stayed in room 612 which was a deluxe twin. Its was at the rear of the hotel which helped minimize any street noise and we enjoyed 3 wonderfully peaceful nights sleeps. The room was extremely well decorated and the bathroom massive with a full bath, shower, sink and plenty of toiletries. In terms of location it could barely have been better. We were one street back from the Louvre and within easy walking distance to Notre Dame and Seine. We took a walk along the river up to the Pont de L'alma bridge and then up to the Arc De Triomphe coming back along the Champs -Elysees. A long walk but well worth it when you can go back to this hotel and soak in a hot bath with a glass of champagne. Breakfast was fine but could be improved and the provision of coffee pods in the room seemed to be monitored rather strictly. 2 pods only and if more needed we needed to ring reception to request these. Overall view is this was an excellent choice. A hotel that is well run and managed by a great team. We will be back Best Regards Mark O' Donnell
This is a fine property with an attentive staff. The breakfast has a good selection. The elevator is tiny and slow. The bed was comfortable and the room had a window that opened. The location is very near the Louvre Rivoli metro stop and within walking distance to all of the key art museums. The rooms are quite small and the room temperature is set too high for me. The shower is small. The facility is clean but small by American standards.
We have just arrived home after a wonderful 3 day visit to Paris, the city of lights. What an experience. From this lovely hotel, so well appointed, with its great ambience, staff so pleasant and every facility one requires to a memorable visit to The Louvre, a visit we hope to repeat soon. We loved every minute of our stay. Breakfast was excellent with staff so helpful and obliging. The room, ours was 411, Was spotless, bright, comfortable and with a bathroom that was so big and had every facility. There was any amount of Bistros and restaurants close by, all excellent value, our favourite was The Louvre Brasserie. Au revoir Paris, a bientot, till we see you again, Merci
Being a wheelchair user, it is difficult to find accommodating hotels in Paris that is accommodating in both staff and structure. Hassen the front desk manager made our stay incredible, from his delightful service to assisting us with navigation throughout the city. I highly recommend this hotel during a leisurely stay in Paris-perfect location to everything and even more perfect service. Thank you!
Room not ready until hour after check-in. (Not fun after being on a plane for 12+ hours to get here) Room is hotter than Hades. Advised front desk clerk who takes me to the room to show me how to work it, only to discover that like I said, the controls are showing an error code. He advises to wait and it should cool off. I wait an hour more and it's still hot. He suggests that all other rooms will be hot too because they only have heat on right now. Won't change my room. I prepaid $150 a night for 3 days and am considering giving up and going to another hotel if I can find one. Would never recommend this hotel to anyone.
Descent rooms with average Parisian hotel space. Adequate breakfast. The service however is below average and not even 3star. We reported numerous times that the bathroom sink was blocked and flooded. Despite their reassurances they never fixed it!
Located in 1st Arrondissement, Best Western Premier Louvre Saint Honore is within a 5-minute walk of Palais Royal and within 15 minutes of other popular attractions like Louvre Museum. Each of the 37 rooms at this 4-star hotel includes a minibar, a coffee maker, and a flat-screen TV. It's in central Paris and also a short walk from Forum des Halles and Pont Neuf.
For your convenience, breakfast is served for a fee from 7 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
Best Western Premier Louvre Saint Honore's 37 rooms are soundproofed and provide minibars, coffee makers, and free newspapers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, laptop-compatible safes, and ironing boards.
Renovated in 2016, Best Western Premier Louvre Saint Honore offers free WiFi in public areas, a business center, and a computer station. For transportation, you can make use of an airport shuttle (available on request), as well as an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a library, express check-in, and express check-out.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 88 reviews