Swiss-Garden Beach Resort Damai Laut4.0 out of 5.0
Recent guest reviews
Great hotel to get lost for a few days away from the hustle and bustle of City living. Sleep in, walk along the beach, archery, cycling, treasure hunt, take a jungle trek and walk among nature, take a dip in the pool or a game of golf at the Damai Laut Golf & Country Club. For Corporate outings this hotel conducts many team building, communication and team dynamics workshops. The room is relatively clean for a hotel more then 15 years old... the water pressure is pretty strong. WiFi, toiletries, safe and complimentary refreshments are pretty standard offerings of any hotels. Breakfast offerings are commendable with both local and western cusine. Staff are helpful and respond rather efficiently. You can patronise the many hotel restaurants or venture to Pantai Remis or Sitiawan for your meals.
It was my first time stay at this resort. It is quite far from the nearest town, especially if you want to try the local seafood restaurant. More than 10 km to Lumut town. However, I like the resort due to its location, its exclusiveness. The reception was very fast and very friendly staff. 5 star to the staff at the main entrance as well as at the resort entrance. The pool is under renovation, and I am hoping to visit again once it is completed. cannot comment other facilities since I did not have the chance to experience them yet.
Too many bumps on the way that makes the journey extra tiring. The sink in the room really needs scrubbing. It looks very dirty. The room was very dusty and seem to have not been cleaned properly for a long time. The toilet walls should be scrubbed too. The pool staff should do the pool maintenance early so that the pool can be opened at 8 am. We had to wait until after 9 to use the pool. And the fact that the weather was rainy further reduced our time available to use the pool.
Came back recently after a long absence and had a great time. The golf course has improved a lot and there was a vibrant feel about the whole property. The pool is being renovated and I understand will have slides when complete, which will be great for children. We went out to Pantai Remis for seafood, still very good and cheap! And still the best sunsets in Malaysia!
This is my 2nd visit after my 1st visit on January. I expect they improved a lot, however I received bad service during checking in. The receptionist didn't know what he's doing, didn't know what I requested even everything clearly written on Booking summary. Keep offered me to give twin bed even already been told I wanted double bed. My room only ready after 3.00pm after drove several hours to get there. Should have some courtesy and urgency as people tired of waiting. 2 days before my stay already emailed them to book direct but not entertained. Ended up book through Traveloka which offered better rates. Perhaps their staff don't have business mindset. The room was almost perfect, except they didn't provide toothbrush and shaver. I expect those are basic from 4 stars resort. This time visit also received bad service at watersport counter. Nobody bother to attend me despite everything is very expensive. So I cancelled my intention to do horseback riding and some watersports due to the staff didn't really serious of attending my request.
Pros: 1)friendly staff, 2)location is private and quiet, 3)lots of beach activities for us during our stay. Cons: 1)rooms need refurbishments, 2)slow breakfast service when it's crowded. Overall experiences is good. Will be excellent with upgrades.
Stayed in 2 rooms for my family. Happy that connecting rooms were given upon request. Things we like; 1)the view from the room, 2)easy to go to the beach from the resort, 3)friendly staff. What we didn't like; 1)renovations in the resort, 2)poor maintenance of amenities in rooms.
Great place to stay. We had a good time over the weekend. We stayed at the deluxe seaview room and the room is beautiful. The view of the sea from the room is fantastic. Delicious food and the staff at the resort were super friendly and helpful. However, the pool is closed for upgrading works. Definitely will come again to Swiss-Garden Beach Resort Damai Laut! Cant wait to try out their newly renovated swimming pool!
I had a quiet and relaxing stay in this resort, particularly when spending a quiet time at the beach. The staff was apologetic when I commented about the rather dated condition of the room. I was told a renovation plan is in the process, which is something to look forward to in future. Staffs are friendly and helpful and that is a plus point.
The room condition poorly managed and looks more like budget hotel than a grand hotel with the statement of "290 rooms, elegantly outfitted with modern premier amenities and private balconies, each commanding a spectacular view of the sea or verdant greens". My room is dusty, the washing sink crack, sink clogged, yellowish towels, stopcock for hose for toilet seat located behind water tank making it impossible to turn ON/OFF, the tap head for bathing came out from wall and hanging precariously. After making complaint, the staff repair it but it left a bad impression on the upkeep. Food expensive, limited choice.
- Free WiFi in public areas
- Free parking
- Onsite dining
Located within a mile (2 km) of Damai Laut Golf and Country Club, Swiss-Garden Beach Resort Damai Laut is within 2 miles (3 km) of Damai Laut Jetty. This 290-room, 4-star resort welcomes business and leisure travelers with a golf course, a full-service spa, and 3 restaurants. It's also near Damai Laut Beach and Kali Amman Temple.
Enjoy dining at The Garden Terrace, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.
Swiss-Garden Beach Resort Damai Laut's 290 air-conditioned rooms provide minibars, free bottled water, and safes. For entertainment, guests can expect to find satellite TV. Bathrooms have hair dryers and designer toiletries. Other standard amenities include phones and desks.
Guests of Swiss-Garden Beach Resort Damai Laut have access to a golf course, a full-service spa, and an outdoor pool. There's free parking and limo/town car service. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services. Other amenities at this beach resort include a children's pool, a fitness center, and a sauna.
Reviews from Trip Advisor
33% of guests recommend this hotelTotal of 661 reviews