The Westin Panama4.0 out of 5.0
Recent guest reviews
I have only been here one day and am in AWE of the excellence in customer relations. Even before my arrival the hotel (Lizz) reached out to help with arrangements from airport to hotel. It was a flawless trip just as she described. Driver was fast and friendly. Enrique at the front desk put me in a great room, gave great insight into the hotel amenities (with obvious pride). Philip the doorman and baggage assistant was also very helpful and friendly. Room is GREAT one of the best I have had in along time. Great View! Lastly this morning at breakfast, the wait staff Jonaton and Victor were incredible. Profesional, Friendly. attentive but not overbearing. wonderful. As an example, when Jonaton noticed I was trying to talk on Facetime with mywife, but it was hard i thebusy retaurant, he offered his personal headphones so I could hear better. It was a great help. In summary, this is a wonderful hotel with a keen customer focus which I truly appreciate. THANKS to all!
Great stay experience. Probably one of the best in Panama City in terms of hotel's hardware and staff service. Ocean view was not bad but due to recent condo construction in front, half view will permanently be blocked afterwards. A variety of restaurants and stores are located nearby.
I really like the Westin Hotels and this one, is also great, the room is very clean, very comfortable, the gym in nice, there is a nice spa, sauna, as well a nice swimming pool, breakfast is good, the only thing that I would improve is the offer of the breads, also the replenishment of food, but I believe this is specific for the rush hours, anyway the service is good.
This was my second stay at The Westin Panama in Costa del Este, Panama City. Just like the first one, this was an excellent stay. The Concierge e-mailed me prior to my arrival to check for any special needs or requests, service at the front desk was with a smile at check-in, and my room, which was an upgraded suite, was gorgeous, spacious, had floor-to-ceiling windows, and felt new. I appreciate the small welcome gift left in my room, the personal attention throughout my stay, and the greeting and smile from the front desk staff each time I walked by. I also participated in a business meeting on this stay in a 5th-floor conference room, and the attention there was similarly excellent with quick response times from staff and beautiful facilities. The top-floor Club Lounge was also beautiful with great views, with attentive but not intrusive staff. The area where the Westin is, Costa del Este, is about 10 minutes' drive (without traffic, that is) from downtown Panama City, but Costa del Este offers ocean views, great restaurants (Acha and Athanasiou to name two), and a safe place to walk around. I love the friendliness and warmth of the staff at this hotel. In short, everything here was just right. Can't wait to go back!
I went for a Business trip in Panama, selected this hotel as it was close to my Office. Helpful staff, proficient in English. Great location and amenities.Breakfast is good, WiFi is best. The pool on the rooftop is a bit small.
We stayed in a business suite on the 15th floor that was spacious and quiet with an amazingly comfortable bed. The gym was very large and well-equipped with cardio equipment that each had its own TV, and lots of weight equipment (the pool was beautiful but it was not heated so it was really cold although our nephew adjusted to be able to stay in it about 10 minutes at a time). The location of the hotel is in the less populated side of the City (there's a highway that links the 2 sides), with most of the other big hotels on the other side. There are many restaurants nearby, and a great bakery/deli/coffeehouse right next door. The Front Desk and Concierge staff were very friendly and always helpful and attentive. The only real disappointment was the Club Room which we found to be lacking in service and in food for the first few days (maybe due to the holidays..?), but the Hotel Manager Eric intervened towards the end of our visit and instead provided drinks and food in the Bar area - the service and food there was excellent, and the warm experience helped conclude our vacation on a very positive note. It was clear that the hotel management cares deeply about service levels and we would definitely recommend this property to friends and family members (as long as they can be flexible with the pool water temperature and the Club Room).
We loved staying at the Westin Panama City in Costa del Estes. My husband and I loved the efficient and warm service by Jorge the Concierge Representative and Erich at the Front desk. Glenn our taxi driver almost on a daily basis became our friend as we navigated our first trip to Panama City and learned Spanish through him and he learning English through us. The hotel room was very comfortable as was the pool area (pool water a bit cold) and the hotel lobby was beautiful. Pay extra for the Elite level which would include breakfast and Happy Hour. If you are venturing into the City or Beach area always wear mosquito repellant.
Location is very good for business and not too far to tourist spots via uber or taxi. Very good service and the staff was very accommodating and friendly. Large bar and good restaurant onsite. Occupancy is busiest through the week.
Stayed at the Westin for a few days during a trip to Panama City. It’s a great hotel, rooms are extremely spacious, nice restaurant with good breakfast buffet, small pool on the roof and well equipped gym. The staff is very friendly and helpful and most of them speak English very well (not all waiters in the restaurant speak English but that’s absolutely okay). Room service was fast and food was good as well. It’s not centrally located in the heart of Panama City but if that’s not what you’re looking for, it’s a perfect choice. I would definitely come back.
The Westin in Costa del este is without a doubt the best hotel in Panama! The hotel has a modern design, a great location and an incredibly accommodating staff! Ask for Eric Mendoza, Jose Ledesma or Enrique Sanchez while you're there, they'll make sure you have a pleasant stay.
- Free WiFi in public areas
- Onsite dining
- Outdoor pool
Located in Costa del Este, The Westin Panama is within a few miles (5 km) of sights such as National Craft Market and Panama Viejo Museum. This 218-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center. Near the airport, the hotel is also close to Panama Viejo and Monte Oscuro.
Enjoy a bite to eat at Costa Nova, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
The 218 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and laptop-compatible safes. Plasma TVs come with cable channels, and WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones, ironing boards, and desks are also standard.
At The Westin Panama, guests enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. Valet parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and 5 meeting rooms.
Reviews from Trip Advisor
82.0% of guests recommend this hotelTotal of 720 reviews