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Hotel City House Soloy & Casino

3.0 out of 5.0

Recent guest reviews

The hotel is nice and staff was very helpful. The location was perfect, walking distance to the subway, shops, and minutes to Casco Antiguo. The room was clean and the pool in the rooftop is with an amazing view.

It's a city with contrast and amazing! We were close to the Cinta Costera and the Metro. The food is delicious but some times expensive. At the end of the day the people is friendly and the hotel recomended.

We were walking back from dinner around 8pm and was confronted by a man with a knife who robbed us 2 blocks away. VERY BAD NEIGHBORHOOD - cops everywhere and they did nothing. stay somewhere safe and do not even bother coming to Panama, overall was a horrible experience.

Bathroom was terrible: Wet floor because of leaking toilet and lots of hair everywhere. Also on the bed: lots of hair so that I doubt that the sheets had been changed. Not what I would have expected. Also wifi did not work. I did ask for a room with a view, but had none. Only positive point: There's a casino with slot machines downstairs. Since I arrived at night, that seemed the only safe thing to do in the neighbourhood.

Good new rooms,good location,good price,good food,near the best malls of the city,best restaurant,near casco antiguo,walking distance to cinta costera. Best hotel in the area,they are making good improvements to the hotel.

At this hotel I did find it weird, that the rooms on the ground floor had there windows looked and metal on them like you would imagine a prison cell to look like. The Breakfast was horrible. I would not recommend this place to anyone I'd rather pay more and stay in the Riu plaza!

Old, cheap hotel, rooms are not well taken care off and in very bad shape. All bathrooms have leaks and there is a very poor service from all the staff. Plus, it is located in a very bad neighborhood, even hotel staff recommended not to walk outside, but take taxi cabs!

Staff was very pleasant and helpful. Great views from the rooftop pool. Room was average for an aging hotel, very clean. Free breakfast was nice, especially for a taste of Panamanian fare. Location is pretty central to most things, had a rental car this trip, safe, locked, outdoor parking. Casino was a different experience as well, pretty fun.

Rooms: Spacious rooms but nothing like the hotel website. Marked furniture, lights not working, loose fittings. Bathroom / Water: Old style shower with dirty tiles but good water pressure and hot. Staff: Seemed fine but none of them spoke any English at all. Cleanliness: Not great, especially corridors. Room was clean though and linen fine. Food: Breakfast was okay but served in different locations. Once in an old conference room with big tables. The waiting staff just take your glasses and plates away before you finish and don’t attempt to speak. Wifi: Could not connect in my room, had to leave room and move near to the lifts and very slow poor service. Local Area: Horrible area, downtown and not so nice. There are far better areas to stay. From the airport: When you arrive they will show you a taxi cost is standard at $30 but the real price is $20 or $25 max so negotiate and just tell them you know it’s $20. Summary: Quite disappointed, from the website I thought I would be staying somewhere nice and it was in a horrible area. The hotel was not looked after and old. It had spare beds just placed in the corridors.

Good thing: Bed was comfortable for me-don't like too soft or too hard. Service was not great. If you speak english or not so good spanish, you are ignored. Parking lot is a couple of blocks and you have ask for a key to the dead bolt to get into the lot. Maybe OK if you don't need to get to your car for things. Most people don't have a car. Power went off when we got to the room. It was off for about 20minutes, which means no internet. Hotel does not have a backup generator except for the lobby, but not internet in lobby either. When the power came back everything was fine for the rest of the stay. We walked to San Filipe-took about 20 minutes. Hotel is only 3 streets from Balboa-good place to walk. Tried the hotel restaurant for dinner. We were suppose to get a cocktail with the room (some coupon thing). We ordered diet cokes instead. So it was $5 because according to the waiter, a cocktail is rum and punch. I studied the menu and order something, but the waiter said the menu was old and he gave me another one, which didn't have anything on it that I wanted. So we paid for the cokes and left. Went across the street to the right a bit to a diner type place Alcupoco. It was busy but the service was fast and the food good but you get those canned veggies. Salad with the meal was good. I ordered fish fillet and it was a good texture-not soggy. I did not check out the pool in hotel or the breakfast. I would not stay there again. There are much better hotels in the city that have generators and give you the right menu.

Calle 30 con Avenida Peru Panama City Panama

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Casino

Hotel City House Soloy & Casino places you next to Museum of Natural Science and within a 10-minute walk of National Bank House Museum. This 3-star hotel welcomes guests with 200 rooms and conveniences like a casino, an outdoor pool, and free in-room WiFi. Located centrally in Calidonia, it's also close to Metropolitan Cathedral of Panama and Bridge of the Americas.


Dining

Enjoy a leisurely bite to eat at Restaurante El Faro, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start your day off with continental breakfast, available for a fee.


Rooms

All 200 recently renovated rooms feature refrigerators, laptop-compatible safes, and phones. Guests can expect to find free WiFi and plasma TVs with cable channels. Bathrooms have hair dryers and free toiletries. Desks are also included.


Property features

Renovated in 2013, Hotel City House Soloy & Casino offers a casino, an outdoor pool, and a rooftop terrace. There's free parking, and an airport shuttle (available on request) for USD 30 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 3 meeting rooms, and a conference center.

Room options

Suite (Gran Soloy)

King 1 | Sleeps 4

Deluxe Double Room

Full 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

42% of guests recommend this hotel

Total of 156 reviews