- Disliked: Cleanliness, staff & service, property conditions & facilities
We booked this property for 3 nights when our car broke down in Panama City at 2PM on Sat.. We took an Uber there from the Toyota Dealership for 28$. We were dropped off Sat night at 7:30pm with what ever luggage we could carry. Uber left and there was no reception/front desk,There is nothing there but circle dead ends to condo buildings that have no reception. Checked my expedia email and it said no need to confirm...you are going to Grand at Bay. There was a phone # for Panhandle so called and they said sorry condo was given up to someone else. Called taxi to city after phone dying and plug in on second floor with tenants complaining. Finally got to hotel in town by 9:30 pm....worst experience of my life! Thanks Exepedia!