Skip to main content
Beginning of main content

Recent guest reviews

I like the fact that they were not an extra charge for the air conditioning and water. That's probably the only thing they don't charge for.

They have very good staff support. It is also in a great location.

Me and my wife checked in and after minutes checked out. It all smelled moisty. Room was dirty, bed smelled dirty. It was really disappointing. I will never ever stay again at this place. This is the first time this happens to us.

Location and staff were great. Some areas need updating

this is a great hotel in the city. Panama is a beautiful contry

Economical. Good location. Clean comfortable beds. Pleasant and helpful staff. They may have had a window leak, or tried to clean the carpets and sofa recently, because there was a moldy smell near the window. Pillows were flat.

The restaurant is bad now. I find broken glass in the bed

Staff was very nice,was my first time out of my country and they were extremely nice and helpful

We had so good stay, nice hotel and we also got upgrade. It's a clean and quite hotel. But... at the check out they say that we need to pay about small bottle of water (7.5$!) That they though we used (we just moved it from its place. The cleaning lady bring the bottle from the room- and they saw it's still closed, but still ask us to pay by saying that we used their bottle and bought same one... We paid so much for this hotel and didn't expect this. (After I told her that she gave me the 7.5$ back)

I enjoyed my recent trip to Panama. This hotel met my expectations as it is close to restaurants, shops and transit system. The room was clean and spacious, and the staff were very friendly. The morning breakfast was good. I recommend this hotel.

it was pretty good. The hotel is well located specially if you rent a car from the airport is easy to reach and the parking is free of charge

Poor room service. Had to call few times to request adequate service.

Hotel needs a deep renovation: dirty carpet, iron board but not iron, no hair dryer, lights loose, wi-fi is free but very bad ( two days without it). Quiet place. Good location. Nice breakfast buffet. The last day electricity was down and there was not any emergency light along the stairs, everybody was using their phones and some of the emergency doors were lock ( dangerous if there is a fire)

I only stayed one night, front desk very good and expedite. Breakfast good

I think it was a nice experience, however when I went to the pool area, I didn´t find a person who can give me towels, you have to take them from your room.

I had stayed at Four Points in the past and had requested my office to change me to another hotel. When I made the reservation at Sercotel, I did not know it was the same hotel. Very unfortunate for me. The hotel has a terrible damp smell of a room being closed for a long time and a terrible smell of filthy rugs. I informed the reception because my daughter suffers from asma. They said they did not have another room to change us to. My daughter has a terrible asma attack at 1 am. The reception informed us that breakfast would be ready at 6 am. We got to the restaurant at 6.03 and not even the lights were on. They were up and running by 6.15. When the reservation was made and when we arrived at the hotel, the slogan stated excellent customer service. Of course, the slogan is not followed. It was really, really disappointing stay. It's a real pitty that having the hotel an excellent location the hotel has is not taken advantage off.

This hotel met my needs. The room was comfortable and clean. The free breakfast is passable at best. I always expect a broader selection of fresh fruit when in the tropics, and that was not the case here. The only real complaint is that the room doors are thin, allowing you to hear everything that is going on in the hallway. That means that anybody in the hallway can likely hear what's going on in the room.

The hotel, met the most important requirements. It was well located, room service and restaurant was good. Some of the infrastructure was a bit deteriorated. The staff was efficient and client oriented.

Calle 53 Marbella y Avenida 5a B sur Panama City Panama

Hotel highlights

  • Walking distance to Avenida Balboa and Uruguay Street
  • Free WiFi in rooms and public areas
  • Free covered self parking
  • Onsite dining

Located in Obarrio, Hotel Panama Princess is within a 5-minute walk of Avenida Balboa and within 15 minutes of other popular attractions like Uruguay Street. This 128-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

All 128 soundproofed rooms provide minibars, laptop-compatible safes, and phones. Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Bathrooms offer deep soaking tubs and free toiletries. Desks are also available. Weekly housekeeping is available.


Property features

Hotel Panama Princess offers an outdoor pool, a sauna, and free WiFi in public areas. There's free parking and an area shuttle. Front-desk staff can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and laundry facilities.

Room options

Habitacion estandar, 2 camas dobles 2 personas

2 Double Beds | Sleeps 3

Habitacion estandar doble, 1 cama de matrimonio 2 personas

1 Queen Bed | Sleeps 2

Suite junior 2 personas

1 King Bed | Sleeps 2

Guest reviews for Hotel Panama Princess

Everyone (16) Couples (4) Business (2) Family (7) Other (3)
2
Family

I like the fact that they were not an extra charge for the air conditioning and water. That's probably the only thing they don't charge for.

By on Jan 25, 2020

5
Everyone

They have very good staff support. It is also in a great location.

By on Jul 18, 2019

Review comment responded on Jul 30, 2019

Dear customer, Thank you for having stayed with us. We value your comments that help us to continually improve to provide a better quality service in our facilities. Regards,

1
Family

Me and my wife checked in and after minutes checked out. It all smelled moisty. Room was dirty, bed smelled dirty. It was really disappointing. I will never ever stay again at this place. This is the first time this happens to us.

By on Apr 15, 2019

Review comment responded on Apr 17, 2019

Dear Client, first of all, we offer you our sincere apologies for the inconveniences that occurred upon your arrival at this hotel. We value your comments that contribute to our process of continuous improvement of the hotel and service.

4
Family

Location and staff were great. Some areas need updating

By on Feb 18, 2019

Review comment responded on Feb 18, 2019

Thanks for staying with us! Your opinion is very important to us. We will take your comments very seriously in order to offer a better service.

5
Family Family with small children Partner Couples Family

this is a great hotel in the city. Panama is a beautiful contry

By on Feb 12, 2019

Review comment responded on Feb 18, 2019

Thanks for staying with us! Your opinion is very important to us. We will take your comments very seriously in order to offer a better service.

4
Everyone

Economical. Good location. Clean comfortable beds. Pleasant and helpful staff. They may have had a window leak, or tried to clean the carpets and sofa recently, because there was a moldy smell near the window. Pillows were flat.

By , from Maryland, USA on Jan 1, 2019

5
Everyone

By on Dec 22, 2018

2
Everyone

The restaurant is bad now. I find broken glass in the bed

By on Dec 15, 2018

4
Everyone

By on Nov 27, 2018

5
Everyone

Staff was very nice,was my first time out of my country and they were extremely nice and helpful

By , from Lima Peru on Sep 19, 2018

url importing http://www.orbitz.com/Panama-City-Hotels-Hotel-Panama-Princess.h917774-p2.Hotel-Reviews
There was an error importing /Panama-City-Hotels-Hotel-Panama-Princess.h917774-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Panama-City-Hotels-Hotel-Panama-Princess.h917774-p2.Hotel-Reviews