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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

We lost our reservations in GA during the Irma evacuation, we called the reservation line and got this place. At first glance not too bad, pretty sketchy neighborhood but we needed the room. First room we were in smelt like mold and was musty. The tv looked like someone punched it or hit it with a baseball. It didn't work at all. They moved us to the room next door the smell was still there. The tv worked but no desk for laptop, there was a Jacuzzi that took up a big portion of the room which also doubled as a nightstand as it's so close to the bed. The full length mirror was broken, the bottom of the microwave stand was broken (and still on the floor), there was blood on the back of the door and you could see daylight between the door jam and the door. The first night there was a guy sleeping in the parking lot in his truck that made us and another family very uncomfortable. On our second night in the hotel we got up to find a roach walking along side of the jacuzzi, not a large palmeto bug but a regular roach. We got out and found a better, safer, cleaner place to ride out the passing of the storm. Completely disgusted and turned off by the hotel and the hotel chain. Never going to another quality inn.

Nightmare! Worst hotel I ever stayed in! First we were not expecting to walk in the room and find our smoke detector hanging from the wall unattached. Then I stepped on these round unknown bugs all over the floor. I was instantly over it, but then the bedding was very damp and uncomfortable. We called early in the morning and cancelled that days reservation, no need in going through that again. This is what caused me to get online and tell everyone not to go near this hotel. When I went to check -out I wanted to express to the desk clerk what we experienced. He loud talked me and said just good bye. Well I have been put out of better believe me.

Now upon coming here I was convinced this was another dive. I was wrong, and my room although a bit outdated, was immaculately clean. The bed was nice, clean, and comfortable and yet firm. Then there was internet access which was extremely fast and so reliable that I did not even experience a single interruption while playing online games. There is a small, but well-kept pool which is shaded by some trees. Also, the complimentary breakfast is good and diverse which can save you some money. The location was also a positive function with plenty of places to eat within a mile of the hotel. (Schlotzky's is right across the street). The only real problems I had were the loud noises at nighttime and the rooms were a bit beaten up from age. Other than that the staff here should be proud to run an establishment like this.

Needed one night until our reservations started on the beach and this was the first place we found with a room left. Thunder Bike week was just ending so things were crowded. Room was quite, clean and comfortable for the time we were there. Only spent the night and left early the next day so no use of anything but room.

Definately a beach town older accommodation type place. It was clean with a hot breakfast. Staff were nice and the location was convenient. Laundry facilities are available on the premises. Entrances and stairs are on the outside of building.

The room felt and smelled damp. The bathroom floor is very slick when you get out of the shower. The coffee pot was up on a shelve instead of a counter or table top in a handicap room making it very inconvenient. Could not get coffee until 6:30 instead off 6 as it is at most places. It is noisy there were people out side like they were at a campground. The bed was hard not a good nights sleep

The room was nice and the breakfast was also very good. We had a family emergency while there and the staff member was very helpful and even provided us with the local police non emergency number. Would stay there again. The mall was within walking distance.

Whatever you do do NOT stay at this hotel! They lied about the cost of my room and then called me a liar and stupid! Their rooms smell like smoke and the staff is extremely rude!! Run far away! This hotel is also located in a bad part of town. While I was checking out another customer started talking to me and the manager told me to stop talking to other customers. All of this over $10. The night check in promised me one price and the manager accused me of lying. They treated me like crap! There are way better places to stay than this crappy hotel located at 4128 W Hwy 98 Panama City, Florida.

We stayed here on a quick stay in Panama City. It wasn't bad. I thought the rate was a little high based on the condition of the hotel, it is a tad out dated. This is one of those hotels were out of town workers commonly stay. No one bothered us but they were always hanging around outside their rooms being loud. The rooms were clean and nice. Front desk staff were nice too.

This hotel is about 12 minutes away from the beach and about 10 minutes from the clubs. Just a short ride across the bridge. The location was good for the price we paid. We got a good deal...This hotel was not that great. It was a good hotel to get us by. The bed was comfortable, the room was clean. Although we had a bit of an odor in our room. If you are on a TIGHT budget and can get a good deal, this place is good to sleep and stay out on the town for the most of the day.

Room options

Standard Double Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

35% of guests recommend this hotel

Total of 56 reviews