- Disliked: Cleanliness, property conditions & facilities
the views of the lake and the gulf were simply amazing. waking up and going to sleep listening to the waves was wonderful. The beds were comfortable. the room itself could use some updates the bathrooms were filthy. paying a cleaning fee and then walking into dirty bathrooms, carpets need replacing the refrigerator had so much rust on the outside (this could have easily been covered with appliance rust proof paint) the cleaners need to know when cleaning you must clean the coffee makers as well not just the outside but running the cleaning solution through the coffee maker between each guest. Also the couches need to be steam cleaned. we were given the wrong wi-fi password which can be bothersome when traveling with kids or young adults. when i booked i stated there would be at least 6 people there were only towels for 4 and no bath mats. the shower and bath tub water temperature was luke warm almost cold and certainly not enough hot water for everyone to bathe in the morning . and i was promised that a part of the cleaning fee would be taken off but when i saw my final receipt it was not. i should have been paid for cleaning my own space. but it was all about family for me and my family had a great time in the area don't know that i would come back to this resort but will definitely return to the area.