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Recent guest reviews

Rooms were clean and bed and pillows were very comfortable.

Very clean and comfortable. gave us a wrong room the first time, but returned to lobby and gave us another room. very clean, breakfast is good and complete.

Staff is very bad ! This hotel isnt like it use to be before ! I changed 3 rooms. All not good. Then. They told me if i dont like it. I can go somewhere else....what ??? Can you believe it ? Franclyn from the reception was very rude !!! What a shame !!! Milagros from the reception ...she need to work at the street ! What a bad service !!! And lucia ... what a bad service !!! This place runs by panamenias and they destroyed this hotel !!! The price went down so many panamenias go there...now....bad environment.... If you pay cheap price they give you bad room and say the hotel is full .... Im not going back to that place !!!

Very good location, best for walk. Nearvto restaurantes and metro sub.

Nice place exactly what they advertised would stay there again

A very nice place and is everything it claims to be

Hotel is good , great location , but hotel restaurant is a problem . Morning restaurant stuff unattendive , very slow z. You ask for a cup of coffee , you will. It get it .

Cleanliness is extremely important to me and this Hotel has it. But the most important factor for me to keep going back to a Hotel is the customer service. Thank you Hilton Garden!!!!! Desiree Hallas

Walking to restaurants a plus. Easy to get to immigration and Allbrook from there

Had. A great stay. Nice hotel and location .............:::::::........

It was ok, not much lighting but overall I would recommend it

This hotel is near to Multiplaza Mall and Multicomercio Mall. You can walk to CInta Costera and visit the Ciudad Vieja of Panama. I like Hard Rock Cafe next to Multicomercio Mall. Good service, good place... I recommend this hotel.

Good location careful staff attention. Warmly recommend this hotel for your stay in Panama City for business.

I have stayed at this hotels several time, it is in a very good location. Close to very good restaurants and very centric, no pool, nice gym and hot tub, free laundry which is a plus if you are staying long. i recommend it especially when it is on sale which is often.

We really enjoyed staying here -- there were great options for things to do, the food and bar were excellent, the rooms were very nice. We had some trouble with our hot water, but when we called the front desk they sent someone up immediately to deal with it.

Everything ok.Only neg.point,the small spa and no pool.

Muy lindo todo muy rápido lindo hotel buen situado

Profesionales, buena comida, limpio y buena ubicación.

Eusebio A Morales y calle 49A oeste Panama City

Hotel highlights

  • Walking distance to Via Espana and Uruguay Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in El Cangrejo, Hilton Garden Inn Panama is within a 5-minute walk of Via Espana and within 15 minutes of other popular attractions like Uruguay Street. This 165-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

Hilton Garden Inn Panama's 165 rooms are soundproofed and provide refrigerators, laptop-compatible safes, and phones. Guests can expect to find free WiFi and wired Internet, along with 42-inch LCD TVs. Other standard amenities include ironing boards, desks, and free toiletries.


Property features

At Hilton Garden Inn Panama, guests have access to a fitness center, a spa tub, and a rooftop terrace. Transportation is made easy with an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Guest reviews for Hilton Garden Inn Panama

Everyone (11) Couples (3) Business (2) Family (4) Friends (1)
4
Partner Couples

Rooms were clean and bed and pillows were very comfortable.

By on Dec 9, 2019

Review comment responded on Dec 10, 2019

Thank you for taking a moment to share your experience. We are happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. Best Regards,

4
Partner Couples

Very clean and comfortable. gave us a wrong room the first time, but returned to lobby and gave us another room. very clean, breakfast is good and complete.

By on Sep 17, 2019

Review comment responded on Sep 18, 2019

Dear Eduardo, Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. On the other hand, we apologize for the situation with the first room assigned , we will take it into account and make the necessary improvements to prevent this kind of situations from happening again. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Best Regards,

1
Everyone

Staff is very bad ! This hotel isnt like it use to be before ! I changed 3 rooms. All not good. Then. They told me if i dont like it. I can go somewhere else....what ??? Can you believe it ? Franclyn from the reception was very rude !!! What a shame !!! Milagros from the reception ...she need to work at the street ! What a bad service !!! And lucia ... what a bad service !!! This place runs by panamenias and they destroyed this hotel !!! The price went down so many panamenias go there...now....bad environment.... If you pay cheap price they give you bad room and say the hotel is full .... Im not going back to that place !!!

By , from New york on Jul 15, 2019

Review comment responded on Jul 16, 2019

Dear Mr. Segev, We apologize for not accomplish with all your expectations. We try to do all we can do that you will feel good and all the employees tried to move to you all the rooms that you wanted, but you always thought you'll find a problem inside. We always was at your disposal and always we offered you a good service and a smile. It's a shame that you don't recognize our effort and good service, because the General Manager personally attended to you and give you a compensation, with the interest that your experience wil be good. Best regards.

5
Family

Very good location, best for walk. Nearvto restaurantes and metro sub.

By on Apr 14, 2019

Review comment responded on May 26, 2019

Thank you for taking a moment to share your experience. We are happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. Best regards,

3
Everyone

By on Mar 25, 2019

Review comment responded on Apr 30, 2019

Gracias por su visita, esperamos vuelva pronto. Saludos Cordiales.

4
Everyone

Nice place exactly what they advertised would stay there again

By on Jan 6, 2019

Review comment responded on Jan 22, 2019

Dear Jd, We are very happy to know that our attention was of your total and complete liking. We hope to have the opportunity to be your hosts again in this your home the Hilton Garden Inn, where our goal is to create memorable experiences. Thanks for choosing us. Best Regards,

4
Everyone

A very nice place and is everything it claims to be

By on Dec 30, 2018

Review comment responded on Jan 10, 2019

We are very happy to know that our attention was of your total and complete liking. We hope to have the opportunity to be your hosts again in this your home the Hilton Garden Inn, where our goal is to create memorable experiences. Thanks for choosing us. Best Regards, We are very happy to know that our attention was of your total and complete liking. We hope to have the opportunity to be your hosts again in this your home the Hilton Garden Inn, where our goal is to create memorable experiences. Thanks for choosing us. Best Regards,

4
Everyone

By on Dec 25, 2018

Review comment responded on Jan 12, 2019

Agradecemos su visita, esperamos vuelva pronto. Saludos Cordiales.

4
Everyone

Hotel is good , great location , but hotel restaurant is a problem . Morning restaurant stuff unattendive , very slow z. You ask for a cup of coffee , you will. It get it .

By on Aug 4, 2018

Review comment responded on Aug 7, 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations in special for the staff service in the restaurant. Your comments will help us as we continually work to improve our guest experience. We going to make the corrections. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

5

why i have stayed at hilton 3 times

Everyone

Cleanliness is extremely important to me and this Hotel has it. But the most important factor for me to keep going back to a Hotel is the customer service. Thank you Hilton Garden!!!!! Desiree Hallas

By , from San Diego, California on Feb 10, 2018

Review comment responded on Mar 9, 2018

Dear Desiree, We are very happy to know that our attention and cleaness was of your total and complete pleasure as always. We hope to have the opportunity to be your hosts again in this your home the Hilton Garden Inn, where our goal is to create memorable experiences. Thanks for choosing us! Best Regards!

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