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Comfort Inn & Suites

2.5 out of 5.0

Recent guest reviews

The employees are all very sweet and kind, I just love the assistant manager Mr. Wil Adams he is very sweet and kind and extremely informative not to mention funny. The hotel really cares about the guests. And I will definitely stay here again!!!! The room is perfectly set up and extremely clean and neat love it thanks!!!! And they give free expensive razors and shaving cream free to all guests that are staying:)

This facility was very clean; the staff was professional and friendly and always ready to go the extra mile if you needed it - which we never did. During our 5 night stay, the front desk was consistently wonderful; housekeeping kept our room just like we like it and the breakfast was exceptional each day - Hima had the dining room constantly clean, food continually refreshed and she provided excellent service - always with a smile. We look forward to staying with these folks again!

Staff is very friendly. Clean room and breakfast is awesome . Very conveniently located . We intend to come back and stay. Newly renovated rooms . Beds are very comfortable. New 43" television is superb. Enjoyed watching with family

Booked two days and made our decision based on the pictures on the website. What we didn't see were the 100s of concrete pipes stored on the lot next door. The pool was postage stamp size. Breakfast was just fair with the usual waffles, cereal, muffins. We paid way more than we should have considering the location and amenities. The room was clean, the bed nice, and the staff very friendly. Still, a three star experience.

The room just aren't clean. Old crumbs in corners, old breakfast. Window to room taped closed. Things need fixing and it's just not done. Burnt out light bulbs, hairs on towels. Not a comfortable stay. Loud music in lobby needs to go

A traditional budget hotel poorly managed. The front desk did not deal with many issues including cigarette smoke that came into the room for the vents. Doors were slammed on the hallway and nothing was done. It's an adult fraternity house. Definitely not an environment for families or children. Our beds were not clean and hair was in the bathroom. Avoid at all costs.

Well nasty is key word here . Nice people that as good as as it gets . Just take a look at pics of bathroom . Yogurt 1 month past expiration among other things . No I do not recommend this to my pets . The dirty towel is from wiping the floor hair all over the place . I kept on looking to see if I was in commercial and where are the cameras hidden.

clerk couldnt find reservations i made on line , which i had already paid for because there was an error on the date, wrong year, so the clerk made new reservations for me at a higher rate which i again had to pay for, after making my new reservation he then remembered how to correct the old ones which he refunded to me so in all i paid $40 more than i should have and lost all my choice points. as far as the stay is concerned i was in a smoke free motel but some was smoking next door which made me cough keeping my next door neighbor awake all night management was no help at all with this... night #2 was woke up at 2 am with a fight outside my door yelling cussing etc... again no one seemed very concerned when i expressed my bad nights stay to the checkout manager he had absolutely nothing to say!! not even an i am sorry! cannot recommend this motel!

Mrs.Rose the housekeeper is a very friendly lady. She really do deserve a raise. The room is clean and she always has a great attitude. Thanks for the hard work she does. She's always helpful. Great job.

I have to say, I'm impressed. So I travel-lots. Usually I'll stay at Comfort, occasionally BW, and sometimes with a special- Holiday Inn and they're all very close. BUT- I'm thoroughly impressed with the customer service during check in. I say this because my wife started her career doing that very thing so I respect that level of service. The gentleman at the front desk treated me like I was a guest, not a customer.

2317 Jenks Ave Panama City FL

Hotel highlights

  • Close to Panama City Mall
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Panama City Mall is within a mile (2 km) of Comfort Inn & Suites, and other popular attractions like Panama City Marina are within a few miles (5 km). This 69-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Junior Museum of Bay County and Science and Discovery Center of Northwest Florida are also near this Panama City hotel.


Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 9:30 AM. Savor a meal from the comfort of your room with room service.


All of Comfort Inn & Suites's 69 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can enjoy satellite TV and stay connected with free WiFi. Free local calls, ceiling fans, and hair dryers are also available.

Property features

At Comfort Inn & Suites, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

50% of guests recommend this hotel

Total of 82 reviews