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Hard Rock Hotel Palm Springs

4.0 out of 5.0

Recent guest reviews

The vent system blows cold air on November. We asked for switching the room, and the new room was almost same. Used cups were left on mini bar. When I complained, the front desk blamed house keeping, without apology.

Large room, perfect location, great staff. The resort fee is a little pricey.

Pool was too small, they had a pool party when we got there and it was very dirty. It was gross after the party was over!

Stayed there 2 nights. Enjoyed the room. Enjoyed the pool parties.

Great room & stay at Hard Rock Hotel. Close to downtown so lots of restaurants and bars near by.

Very clean and welcoming hotel. Would definitely recommend

Nice and comfy. Great location. Sad the bar closed early

Staff was friendly and helpful. Room and hotel cleanliness was horrible. Dead cockroach was in the hall for the whole duration of our stay.

Check in hectic no organization, phonetc in room did not work. Lamp did not work and loud hallways and thin walls.

The hotel was nice and I enjoyed a massage at the Rock Spa. I don't like hotels that charge mandatory resort fees even if you don't use the resort amenities. There is no parking - mandatory valet, which is included in the resort fee.

Its load all around from the music at the pool to the people who drank too much coming in late making noice in halls.

The unfortunate thing about my stay is that it was too short. I stayed for overnight and miss out on the amities offered. I was informed at the end of my stay I was being charged for these amities. I was very surprised, I did not receive notice from Orbitz these charges were going to be in placed on my final bill. Overall my experience was great.

Things were not working. No complimentary water. If you accidentally touch the water bottle, and charge will show up on your bill. No handicapped rooms available.

A nice place to stay. Staff was friendly and welcoming.

Overall good experience. Only issue was they closed the pool early one night without informing guests.

The staff was friendly, though a little too casual. Rooms are nice, but I found they were a little dark and hard to see. Resort tax was exorbitant.

The rooms are great, food at the restaurant was outstanding, great pool and spa , great Bar

Great location.. hotel hip! Close to an awesome casino.. amazing staff... love it, will b back during summer time to enjoy the pool

As a business traveler with lot's of miles, I must admit I did not read the website about checking in only at 4 pm or later. However, the late check-in makes for a long wait in some cases with a standard checkout time. So check in at 4 pm and get your party out by 11 the next day. Just saying this seems a little less than professional. With dozens of options in Palm Springs and many open hotels I do suggest you find one that allows for normal check in times.

The location of the hotel is very good. You have many options on doing a variety of things close by. The only bad part of this hotel is that they don't allow you to bring in any outside snacks or beverages of any kind. I was there on a weekend at the pool so just a heads up that it's very adult, so caution you parents taking your children.

150 S Indian Canyon Dr Palm Springs CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Free airport shuttle

Located in Downtown Palm Springs within 2 miles (3 km) of Moorten Botanical Garden and Cactarium, Hard Rock Hotel Palm Springs is within a few miles (5 km) of other popular sights such as Palm Springs Aerial Tramway. This 4-star hotel has 163 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool. It's in central Palm Springs and also a short walk from Heusso Gallery and Plaza Theatre.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


Rooms

All of Hard Rock Hotel Palm Springs's 163 rooms are air-conditioned and have an array of amenities, including balconies or patios, iPod docks, and minibars. Guests can expect free WiFi and 42-inch flat-screen TVs. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Coffee makers, free local calls, and safes are also standard.


Property features

Guests of Hard Rock Hotel Palm Springs enjoy a full-service spa, a nightclub, and an outdoor pool. Valet parking is USD 0.00 per night if you plan to drive, or hop aboard the free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include a fitness center, a spa tub, and free WiFi in public areas.

Room options

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Premium Room, 1 King Bed, Pool View

King 1 | Sleeps 2

Premium Room, 2 Queen Beds, Pool View

Queen 2 | Sleeps 4

Guest reviews for Hard Rock Hotel Palm Springs

Everyone (31) Business (2) Couples (6) Family (5) Friends (6)
3

not worth the rate

Everyone

The vent system blows cold air on November. We asked for switching the room, and the new room was almost same. Used cups were left on mini bar. When I complained, the front desk blamed house keeping, without apology.

By , from Irvine on Nov 5, 2017

4
Everyone

Large room, perfect location, great staff. The resort fee is a little pricey.

By on Oct 22, 2017

3

pool

Everyone

Pool was too small, they had a pool party when we got there and it was very dirty. It was gross after the party was over!

By on Jul 25, 2017

4
Everyone

Stayed there 2 nights. Enjoyed the room. Enjoyed the pool parties.

By on Jul 11, 2017

4

nice hotel with lots of activity for younger crowd

Everyone

Great room & stay at Hard Rock Hotel. Close to downtown so lots of restaurants and bars near by.

By on May 30, 2017

5
Everyone

Very clean and welcoming hotel. Would definitely recommend

By on May 9, 2017

4
Everyone

Nice and comfy. Great location. Sad the bar closed early

By on May 4, 2017

2
Everyone

Staff was friendly and helpful. Room and hotel cleanliness was horrible. Dead cockroach was in the hall for the whole duration of our stay.

By on Apr 23, 2017

2

close to downtown palm springs

Everyone

Check in hectic no organization, phonetc in room did not work. Lamp did not work and loud hallways and thin walls.

By , from San Diego on Apr 1, 2017

4
Everyone

The hotel was nice and I enjoyed a massage at the Rock Spa. I don't like hotels that charge mandatory resort fees even if you don't use the resort amenities. There is no parking - mandatory valet, which is included in the resort fee.

By on Mar 30, 2017