The Breakers Palm Beach5.0 out of 5.0
Recent guest reviews
On the positive side, hotel was beautiful and food was good. However, for the cost of this hotel, one would expect much more. Even though the hotel was not near capacity (told to us by staff), our room was right next to loud construction that took place right outside our room over our entire trip. This was only made worse since we traveled with our one year old daughter, who would wake up during each nap due to the construction noise. Worse yet, the hotel sent us a questionnaire asking about our stay experience and we told them about the construction noise, where they replied that they apologized and would work to resolve the issue. Nothing was done and no further communication from them occurred. The hotel knew we had a young child, was not at capacity, but yet placed us right next to the construction project. Again, for the price of this hotel, one would expect much more.
My friend and I spent the weekend at the Breakers to celebrate her birthday. Although the building itself is magnificent and we were treated well by most of the staff, we thought the resort was overrated, the service was not up to par, and the room décor was outdated. We stayed in a large partial ocean facing suite that consisted of a bedroom and living room with a pull out sofa bed. I chose to sleep on the sofa bed and asked the man who brought our luggage to the room if someone could open up the sofa bed and make up my bed while we were at dinner that evening. The man stated that this would absolutely definitely be done and he would put in a request to do this as soon as he left the room. However, when we returned from dinner that night, the sofa bed was not unfolded, so I had to call to have it done while I was getting ready for bed. In addition, the sofa bed was incredibly uncomfortable. The springs literally protruded out from the mattress and dug into my back and hips during the night. This made for a rough night’s sleep. The lighting in the room was also poor with only one dim light that made reading in bed impossible to do. I tried to sleep with the windows open to hear the ocean waves but was awoken at 2:00 in the morning by a continual loud banging noise which turned out to be equipment from the wedding event that night being loaded into a box truck that was parked right outside my window. I closed the window, as the noise was so loud, but I couldn’t sleep even with the window closed, and the banging continued for at least an hour. Not sure why the loading of equipment couldn’t wait until the morning so as not to disturb the guests while sleeping. The service in the breakfast area was terrible – both mornings we had to wait at least 10 minutes to be served coffee and juice. There was staff to serve us but they were hiding behind mirrored panels in the room and didn’t seem interested in serving their guests. I had to go behind the panels and asked to be served. The dining room also had some problems – there were too many tables in the room, the furniture in the room was old and scratched up and temporary tables with steel legs were being used. Being sleep deprived, I was looking forward to getting a lounge chair at the adult pool in the morning and taking a nap. However, even though we arrived to the pool area very early (by 9:00 a.m.), all the lounge chairs were accounted for and we had to go to one of the family pool with loud music and screaming children, as that was the only place that had chairs available. The outdoor area is a lot more crowded than I would have liked with an excessive amount of children. We were told that the outdoor area is usually a lot more crowded, but was relatively empty due to the recent hurricane. With the prices that we were charged, we expected to have a better experience. Next time we stay either at the Four Seasons or Eau Hotel when we visit the Palm Beach area.
This is a beautiful resort on the beach in Palm Beach, Florida. The staff are all very friendly and helpful. I have lived in South Florida all my life but had never stayed at this resort. My wife and I enjoyed it immensely and had a great time. There are several pools which are located at the resort right at the beach. You can also go to swim at the beach on their property where they have umbrellas and comfortable chairs and loungers, towels and water. There are also restaurants on the property or you can go to one of the many places to eat in Palm Beach or West Palm Beach or nearby towns. Palm Beach is one of the most exclusive towns in the country and it is the wealthiest town in Palm Beach County. When I went for my early morning run, upon my return I was greeted by an employee who handed me a cold bottle of water and a cold towel. That about says it all about how nice this resort is and how well they treat their guests. And yes, it has all recovered from Hurricane Irma and is open for business.
If you didn't have to eat or sleep here this would be a wonderful hotel. The architecture is amazing and the grounds are lush and breath taking. Unfortunately, our room was smaller than many rooms I have stayed in in Europe. We had two beds (maybe doubles?, they were very small) that sagged in the middle and were very uncomfortable. The room was so small there was only one chair. Our "partial ocean view" was really a view of an unattractive rooftop. Food is crazy expensive, $17 for a hotdog. We had breakfast at the beach club which is a buffet that is anything but relaxing. Very crowded with average food. Dinner at the Seafood Bar was good but one night it was so cold in the restaurant we could not enjoy our meal. The pools are very nice but there is no service at the pools. The adult pool was always "over committed." Overall, very disappointing.
Atlantic Oceanfront Room with Balcony on 5th floor. Large room; many dresser drawers and closets; in-room fridge; large bathroom with separate shower; nice desk w/outlets. Less than 100 feet to waterfront with spectacular panoramic view of ocean. Food is very good, though very expensive. Four swimming pools and a private beach with drink service. Golf courses are beautiful (I recommend making the 10 mile trip to Breakers West to play the Rees Jones course). Service is top level throughout. Unfortunately, we had to evacuate for Hurrican Irma but the hotel staff was very gracious and accommodating. This really is a special place!
Words cannot say enough about the experience here. HIGHLY suggest you put this on the list of fun places to go to, dine at and have drinks. What an experience! .....the bars alone are worth the trip alone just to see and experience. Everything since then has paled in comparison!
Flagler club level, last minute on the property room. Room was not maintained, club level, fridge was not refreshed, had to ask. Request for car to be brought around, faster by calling hotel operator than Flagler Club staff. Sparse club level food, three staff people standing around more interested in talking to each other or apparent repeat guests than new. Had to ask for everything, no hotel information in rooms. Glasses and water in room not replaced, no ice service, no in room coffee or juice. Coke and Sprite and water only. Either order room service or dress if you want coffee at 0500. Never again. Waste of money.
Beautiful historical building with huge halls and nice rooms. Great pools and wonderful garden. We celebrated here Golden Anniversary of our dear friend marriage and we had great ball room for about 300 people. Catering was nice with huge desert (we come from Europe)...
If you are looking for a Top of the line Hotel, Bar, restaurant or just to view some incredible architecture then this should be one of your destinations. The food, service and atmosphere is second to none. The only borderline comment i would make would be the sound in the ballroom was at times difficult to understand. That could be improved.
We had such a great time here in August - the hotel is a Florida treasure - so well preserved - so much history for the area and beautiful artwork throughout the lobby, rooms, and hallways - we tried just about every restaurant and enjoyed the different character and the variety of menus - there are lovely pools - and for this time of year not crowded at all - beautiful place!!!!
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 2286 reviews