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Recent guest reviews

We stayed for two nights, in the room there was not bottled water, we had to go to the city place to purchase bottled water. After we checked out the additional bill showed a charge fie a bottle water. When contacted the front desk service , they were rude and dismissive. When we asked for the contact for a manager, they refused to provide that

Lost my wallet. Couldn’t check in. Clerk on duty told me there was nothing she could do. She was nice enough to check with her manager. Unfortunately, this was after I left. She sent me a message via email that likely would have resolved this issue, but since I was driving I didn’t get it until the next morning.

Housekeeping left a lot to be desired. Nowhere to get a simple meal....vending machines??????

located close to 'downtown' easy walking to shopping/restaurant area and intracostal waterway.

Staff very friendly, clean hotel, great hot breakfast, everything around the area such as stores & restaurants close by. Views outside our window we’re nice could still see the beach area. Pool very warm and nice as well. Had a wonderful time at Hotel and would definitely recommend to family and friends.

Great location. Everyone was amazingly friendly. My only complaint was the pool. It was disgusting. Clumps of hair and a layer of oil on the pool and the pool is where I wanted to spend the afternoon but you couldn’t pay me to get in that water.

Nice property, nice breakfast in the morning with a rotating selection, staff was very friendly.

Everything within walking distance! Hotel is very clean and the staff is very professional. I will book again!

Great staying, close to the downtown. My room was big, clean, and really comfortable. The only thing that I found was the A/C that I didn't feel like it was cooling. Everything else was fine.

It's a good location and nice big room. I've stayed here several times. But little things are starting to get overlooked by the staff. They just changed valet companies, which meant it costs more to park and the service is worse. Housekeeping didn't come to my room one day. They just skipped me. When I asked about it, the front desk said they had left for the day and it was too late. The nightlight in the bathroom doesn't work. The battery is dead in the alarm clock, so a little flight flashes all night. There's a short in the power strip behind the TV, so another little light flickers off and on all night.

We were surprised by how nice the room layout is and the location so close to the college.

Excellent hotel. Only downside is the pricey parking.

The hotel was beautiful... More than I expected from the description. Walking distance to City Place! Perfect for a great couple's evening out!

Had to get a hotel in downtown for one night.....Glad I settled on this hotel....Brand new, top of line finishes... Staff was awesome...bonus..great free breakfast!

Hibiscus St West Palm Beach FL

Hotel highlights

  • Walking distance to CityPlace and Clematis Street
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown West Palm Beach, Residence Inn West Palm Beach Downtown is within a 5-minute walk of CityPlace and within 15 minutes of other popular attractions like Clematis Street. This 152-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Start your day off right with a free hot/cold buffet breakfast offered each morning. The onsite restaurant is perfect for a quick bite to eat.


Rooms

All 152 air-conditioned accommodations feature kitchens and space to spread out with a separate bedroom and sitting areas. Guests can expect to find free WiFi and 32-inch Smart TVs with satellite channels and Netflix. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free local calls.


Property features

Guests of Residence Inn West Palm Beach Downtown have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 25.00 per night. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and a free grocery shopping service.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 3

Suite, 1 Bedroom

Queen 2 | Sleeps 5

Guest reviews for Residence Inn West Palm Beach Downtown

Everyone (11) Couples (1) Family (2) Other (1)
4
Everyone

By on Aug 14, 2019

2
Families

We stayed for two nights, in the room there was not bottled water, we had to go to the city place to purchase bottled water. After we checked out the additional bill showed a charge fie a bottle water. When contacted the front desk service , they were rude and dismissive. When we asked for the contact for a manager, they refused to provide that

By on Aug 13, 2019

2
Everyone

Lost my wallet. Couldn’t check in. Clerk on duty told me there was nothing she could do. She was nice enough to check with her manager. Unfortunately, this was after I left. She sent me a message via email that likely would have resolved this issue, but since I was driving I didn’t get it until the next morning.

By on May 18, 2019

4
Everyone

Housekeeping left a lot to be desired. Nowhere to get a simple meal....vending machines??????

By on May 18, 2019

5
Everyone

located close to 'downtown' easy walking to shopping/restaurant area and intracostal waterway.

By on Jan 5, 2019

5

clean very friendly nice looking hotel

Everyone

Staff very friendly, clean hotel, great hot breakfast, everything around the area such as stores & restaurants close by. Views outside our window we’re nice could still see the beach area. Pool very warm and nice as well. Had a wonderful time at Hotel and would definitely recommend to family and friends.

By on Aug 17, 2018

5
Everyone

Great location. Everyone was amazingly friendly. My only complaint was the pool. It was disgusting. Clumps of hair and a layer of oil on the pool and the pool is where I wanted to spend the afternoon but you couldn’t pay me to get in that water.

By , from palm bay florida on Aug 8, 2018

5
Families

Nice property, nice breakfast in the morning with a rotating selection, staff was very friendly.

By on Apr 17, 2018

5

loved it!

Everyone

Everything within walking distance! Hotel is very clean and the staff is very professional. I will book again!

By , from south carolina on Dec 27, 2017

5

great hotel and close to the downtown.

Everyone

Great staying, close to the downtown. My room was big, clean, and really comfortable. The only thing that I found was the A/C that I didn't feel like it was cooling. Everything else was fine.

By , from Miami, FL on Sep 5, 2017

Residence Inn West Palm Beach Downtown

455 Hibiscus St, West Palm Beach, FL 33401
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