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Ramada West Palm Beach Airport

3.0 out of 5.0

Recent guest reviews

LA CALIDAD, UBICACION, EL SERVICIO, SON MUY BUENOS

The hotel was in a good location, everything you needed was in two miles or so. The hotel was nice and comfortable. The hotel staff was friendly and helpful.

Buenas habitaciones amplias y comoda.. limpias y profesional excelente.. muy bien ubicado

Great location. Rooms clean. Only issue was when I was checking out, the clerk took a personal call on her cell. Pretty sure that is against policy. If I am paying $150 nite, employees should be taking care of their job first.

The first room we went into had a very musty smell, we requested another room, that one had roaches . finally the third room was livable.

Good location. Would have been nice to have some free breakfast. Didn’t pay for a four star, got what I paid for.

Front desk staff is polite but not really friendly. First room smelled like urine, second room had a plugged-up bathtub which required drain cleaner and pumping. None of the vending machines had water, neither did the front desk. Referred me to Walgreens two block away. Eventually got me a gallon of water, which upon tasting was just tap water. Not good! Since the pool was outdoors and it rained every day, it was not usable. There were two different churches using the facilities on Sunday morning and if you like getting awaken by loud gospel music, this place is for you (btw, I did enjoy the music).

Room carpets are filthy. Lots of dust around light fixtures.

The carpet was dirty. Ants in bathroom and on carpet. Refrigerator not working. On the second day, only beds were made, but no coffee refill provided and floor was not vacuumed. Bathroom sink had a crack and shower knob was broken. We left on second day.

This is a nice place. Easy. No frills. Tv, breakfast are not good.

Room was ok but Hugh areas of stain on carpet and hardly any hanger in the room. Chair in room was old and ugly and dirty Staff is really rude and uncaring.. Never say Good morning. and no Smile an any face.

First may I say everyone I met at this hotel were wonderful people. And the lobby and first floor was as expected and acceptable. However the fourth floor was not. There is an intense odor that remained throughout my brief stay. The room had a smell of urine. The carpet and paint are well worn and stained. The room was quiet and it met my basic needs of a safe place for few hours rest. I am sure that with some repairs and freshening up it will be awesome again.

The hotel staff is very nice and helpful. The pool area is relaxing and the hotel’s proximity to the airport and downtown West Palm Beach are great. However, after the first day, housekeeping only made one of the two beds in our room and took the dirty towels without leaving new ones. The hallways smelled dingy and damp and we found bugs in our room. They also advertise a free shuttle to the airport but fail to disclose that it doesn’t start running until 8am. Overall, the experience was not terrible, but we will definitely not be staying here again.

Noisy airconditioner and no amenities. Do not listen to the front desk if they give you any advice about when to get to West Palm Airport. Its small and fast.

I booked 3 rooms for employees I had traveling, I was charged for 4 rooms. It took 3 weeks of contacting both the hotel itself and the customer care corporate number in order to get the 4th room refunded. No one ever called me back or explained the situation they just refunded it. I work for a University and we need a receipt for every single transaction no matter what it is. I have called the hotel and corporate line FIFTEEN TIMES trying to get this stupid receipt and no one can help. Customer care won't help and the staff at the hotel keep giving me excuse after excuse, I've left 3 messages and no one returned them, I had the front desk take my name and number down for the manager who would 'return in just a few minutes and call me back', yeah nothing. Not a single return call after 15 attempts! This place is awful and I will never send anyone there or to another Ramada again. I've told everyone else who books travel where I work not to use them as well.

This property has a poor security history due to its lack of Security, including surveillance cameras ONLY at the front of the hotel facility. My vehicle was burglarized along with several other vehicles on numerous occasions and hotel management offers NO COMPENSATION! The rooms however are very clean and comfortable. Overall, don't pay your money only to lose even more due to this hotel lack, or even NO sufficient Security.

Carpet in room dirty and full of spots, roaches running around, dead roach laying on tray with ice bucket sitting on it. Was there for 3 night while leaving the room on Saturday December 2 notice that there was no house keeper was on the floor but did see who was supposed to be the house keeper supervisor and told her that I would like room to be clean room number (328), I went out and came back later that evening the room was never clean

They are really racist. They front desk is terrible rude and I don’t think they going to school for that cause the. Way they treat people is so bad.

Dirty rugs, mold smells in the halls , needs painting

Not worth the money. Way over priced for an old simple hotel.

1901 Palm Beach Lakes Blvd West Palm Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Ramada West Palm Beach Airport places you within a 15-minute stroll of popular sights such as West Palm Beach Event Hall and Palm Beach Outlets. This 162-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Near the airport, it's also near Cross County Plaza and Palm Beach Kennel Club.


Dining

Sit down for a leisurely bite to eat at the onsite theme restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

All 162 air-conditioned rooms feature coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

At Ramada West Palm Beach Airport, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include 4 meeting rooms, a conference center, and a 24-hour business center.

Guest reviews for Ramada West Palm Beach Airport

Everyone (49) Business (24) Couples (15) Students (1) Family (13) Other (15) Friends (5)
4

nice location

Everyone

The hotel was in a good location, everything you needed was in two miles or so. The hotel was nice and comfortable. The hotel staff was friendly and helpful.

By , from Miami, Florida on Apr 16, 2018

4
Everyone

Great location. Rooms clean. Only issue was when I was checking out, the clerk took a personal call on her cell. Pretty sure that is against policy. If I am paying $150 nite, employees should be taking care of their job first.

By on Mar 27, 2018

2
Everyone

The first room we went into had a very musty smell, we requested another room, that one had roaches . finally the third room was livable.

By on Mar 26, 2018

3

ok hotel for the price.

Everyone

Good location. Would have been nice to have some free breakfast. Didn’t pay for a four star, got what I paid for.

By on Mar 15, 2018

3

meh. not the best, not the worse

Everyone

Front desk staff is polite but not really friendly. First room smelled like urine, second room had a plugged-up bathtub which required drain cleaner and pumping. None of the vending machines had water, neither did the front desk. Referred me to Walgreens two block away. Eventually got me a gallon of water, which upon tasting was just tap water. Not good! Since the pool was outdoors and it rained every day, it was not usable. There were two different churches using the facilities on Sunday morning and if you like getting awaken by loud gospel music, this place is for you (btw, I did enjoy the music).

By on Mar 14, 2018

3
Everyone

Room carpets are filthy. Lots of dust around light fixtures.

By on Feb 20, 2018

2

dirty hotel with poor service

Everyone

The carpet was dirty. Ants in bathroom and on carpet. Refrigerator not working. On the second day, only beds were made, but no coffee refill provided and floor was not vacuumed. Bathroom sink had a crack and shower knob was broken. We left on second day.

By on Feb 16, 2018

4

good hotel near airport. tv small, analog

Everyone

This is a nice place. Easy. No frills. Tv, breakfast are not good.

By , from Durham, NC on Feb 3, 2018

1

staff unfriendly and carefree

Everyone

Room was ok but Hugh areas of stain on carpet and hardly any hanger in the room. Chair in room was old and ugly and dirty Staff is really rude and uncaring.. Never say Good morning. and no Smile an any face.

By , from FL on Jan 30, 2018

2

dated and done

Everyone

First may I say everyone I met at this hotel were wonderful people. And the lobby and first floor was as expected and acceptable. However the fourth floor was not. There is an intense odor that remained throughout my brief stay. The room had a smell of urine. The carpet and paint are well worn and stained. The room was quiet and it met my basic needs of a safe place for few hours rest. I am sure that with some repairs and freshening up it will be awesome again.

By , from Atlanta on Jan 25, 2018