Coffee maker didn’t work . Just used the breakfast bar coffee. Tv worked then wouldn’t then with front desks help corrected it with batteries and a call from Dish rep. We had a pet (cat) who jumped into tub and left dirty footprints from carpet.
Convenient, fast service. I Will stay again.
The manager and staff were very nice and professional
Hotel conditions are old needs upgrading in a lot of areas. The staff was very friendly and helpful, room was clean.
Could be cleaner
Disappointing hotel- 2 bad rooms, poor service and maintenance. First room (214). Sink stopper disconnected. Door handle to bathroom exceptionally loose (3/8" slop) - needed tightened down. Shower curtain rod had the top screws on each side out of the wall and rod draped down so that it would not stay closed. About 4 issues were then reported to clerk for maintenance to fix the next day. Otherwise, the room was suitable. In reality, these things should have been reported by the staff and taken care of before the room was rented. Next day, came back to 214. No maintenance, maid service, or fresh towels. Told clerk and asked if another room available. Clerk gave me another room (520). No accessible electrical outlet on the side of the bed for my CPAP, but found one behind the bed - only accessible by pulling the bed out from the wall, plugging in, and pushing the bed back up again the wall and plugs. Then the bed was horrible - felt like a worn out fold out sofa bed with barely any mattress on it.. Then, all night long I heard what sounded like a commercial sized washing machine sloshing around linens just outside my room. So after a very poor night of sleep, I decided to take a shower before starting my day. The shower was limited to basically a stream straight out of the pipe and the shower head could not be adjusted to a spray of any type. So basically, no service and lack of upkeep. I think I can find a lot better suitable accommodations.
Room floor was dirty, toilet would not flush properly, try to plug anything into outlets they fall back out, could not charge hearing aids and phones. A/C was extremely dirty. Will not stay there again.
It was a very last minute booking. Rooms are dusty and dirty, rugs are disgusting. Beds are super hard, looks like homeless people stay there, our room it was a connecting room, people on the other side were yelling each other. At the the check in the girl in the counter charged me for 2 rooms. Theonly positive was Orlando at lobby, he helped us with the double charges, he was nice. And very closed to airport, shuttle started at 10:30am. Please avoid to stay here. Period.
Front desk gentleman that checked me in was very nice and helpful. 5 stars!
Clean room
Perfect!
An older property that needs updated. Neighborhood behind it seemed a little sketchy. Most disappointing thing was that the advertised airport shuttle, which we were counting on, did not run on Sunday or early weekdays. Fortunately, Alamo car rental allowed us to keep the car and extra day, otherwise we would have had to do a taxi.
Very unclean, floor in room filthy.
No hot water the day of checkin and the following morning before checkout. Simply unacceptable @ $250/ night.
La Quinta Inn & Suites by Wyndham West Palm Beach Airport places you within 3 miles (5 km) of popular attractions like Palm Beach County Convention Center and Clematis Street. This hotel has 103 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is served each morning from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Weekly housekeeping is available.
Guests of La Quinta Inn & Suites by Wyndham West Palm Beach Airport enjoy an outdoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff always at the ready. Additional amenities include express check-out, laundry facilities, and an ATM.
Coffee maker didn’t work . Just used the breakfast bar coffee. Tv worked then wouldn’t then with front desks help corrected it with batteries and a call from Dish rep. We had a pet (cat) who jumped into tub and left dirty footprints from carpet.
Convenient, fast service. I Will stay again.
Thank you for taking the time to leave a positive review about your recent stay at La Quinta Inn & Suites by Wyndham West Palm Beach - Florida Airport by Wyndham West Palm Beach - Florida Airport. We are thrilled to hear that you had a pleasant experience and that our front desk staff were helpful and accommodating throughout your stay.We take pride in delivering exceptional service to all our guests, and we are delighted to know that we met your expectations. Your kind words mean a lot to us, and we will be sure to pass them along to our team. Your positive feedback motivates us to continue providing the best possible experience for all our guests.Thank you again for choosing to stay with us, and we look forward to serving you again in the future.
The manager and staff were very nice and professional
Thank you for choosing La Quinta Inn & Suites by Wyndham West Palm Beach - Florida Airport for your lodging needs. We look forward to seeing you in the future.
Thank you for taking the time to leave a positive review about your recent stay at La Quinta Inn & Suites by Wyndham West Palm Beach - Florida Airport. We are thrilled to hear that you had a pleasant experience and that our front desk staff were helpful and accommodating throughout your stay.
Thanks for staying with us. We appreciate your feedback!
Hotel conditions are old needs upgrading in a lot of areas. The staff was very friendly and helpful, room was clean.
Thank you for taking the time to leave us a review about your recent stay at La Quinta Inn & Suites by Wyndham West Palm Beach - Florida Airport by Wyndham West Palm Beach - Florida Airport. We appreciate your feedback, and we apologize that we did not meet your expectations.We understand that our property is older and may not have all the modern amenities that some guests expect. However, please know that we are continuously working to improve and update our facilities to ensure that our guests have a comfortable and enjoyable stay.We value your feedback and hope that you will give us the opportunity to serve you again in the future.
Thank you for taking our online survey.
Could be cleaner
I am so sorry we did not meet your expectations during your stay. We are always looking for ways to improve our operation, and it's with comments like yours that will help us do so. We hope the next time you are in the area you will let us prove to you that we have improved.
Disappointing hotel- 2 bad rooms, poor service and maintenance. First room (214). Sink stopper disconnected. Door handle to bathroom exceptionally loose (3/8" slop) - needed tightened down. Shower curtain rod had the top screws on each side out of the wall and rod draped down so that it would not stay closed. About 4 issues were then reported to clerk for maintenance to fix the next day. Otherwise, the room was suitable. In reality, these things should have been reported by the staff and taken care of before the room was rented. Next day, came back to 214. No maintenance, maid service, or fresh towels. Told clerk and asked if another room available. Clerk gave me another room (520). No accessible electrical outlet on the side of the bed for my CPAP, but found one behind the bed - only accessible by pulling the bed out from the wall, plugging in, and pushing the bed back up again the wall and plugs. Then the bed was horrible - felt like a worn out fold out sofa bed with barely any mattress on it.. Then, all night long I heard what sounded like a commercial sized washing machine sloshing around linens just outside my room. So after a very poor night of sleep, I decided to take a shower before starting my day. The shower was limited to basically a stream straight out of the pipe and the shower head could not be adjusted to a spray of any type. So basically, no service and lack of upkeep. I think I can find a lot better suitable accommodations.
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had during your recent stay at our hotel. Your comments are important to us, and we want to assure you that we take them seriously as we strive to improve our services.We are deeply sorry for the issues you encountered in both Room 214 and Room 520. It is unacceptable that you experienced maintenance and cleanliness issues, and we understand how these inconveniences affected your overall stay.Your concerns regarding the sink stopper, loose door handle, and shower curtain rod in Room 214 have been noted, and we regret that these were not addressed promptly. We acknowledge that these issues should have been addressed before the room was assigned to you, and we are investigating the breakdown in our procedures to ensure this doesn't happen in the future.We also regret the inconvenience caused in Room 520, including the lack of accessible electrical outlets and the discomfort of the bed. Your experience with the noise outside your room and the limited functionality of the shower is also deeply concerning. We are conducting a thorough review of these matters to rectify the deficiencies in our services and accommodations.Please be assured that we are taking immediate steps to address the issues you've raised, and we appreciate your understanding as we work to make the necessary improvements. Once again, we apologize for falling short of your expectations and appreciate your feedback. We hope you will consider giving us another chance in the future to provide you with the exceptional experience you deserve.
Room floor was dirty, toilet would not flush properly, try to plug anything into outlets they fall back out, could not charge hearing aids and phones. A/C was extremely dirty. Will not stay there again.
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay and understand how frustrating it can be when things don't go as planned. We are disappointed to hear that your recent stay at La Quinta Inn & Suites by Wyndham West Palm Beach - Florida Airport did not meet your expectations. We apologize for the uncleanliness of the room. We take these issues very seriously and will be addressing them with our housekeeping and maintenance teams to ensure that they are resolved.
We're grateful for your feedback and apologize for the inconveniences you encountered during your stay. It's disappointing to hear that the coffee maker wasn't functioning properly, and we regret any inconvenience this may have caused. We'll ensure our maintenance team addresses this promptly to prevent similar issues in the future.Additionally, we're sorry to hear about the inconvenience with the TV and appreciate your patience as we resolved the issue with the assistance of our front desk team and the Dish representative.Regarding your pet's unexpected adventure in the tub, we understand how this could be concerning. We'll make sure our housekeeping team pays extra attention to cleanliness in the future to ensure a more comfortable and enjoyable stay for all guests, including our furry friends.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more seamless experience