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Recent guest reviews

Basic motel. Needs updates. Stayed in a newer version in Melbourne that was really nice. Prices are good and they take pets which is a must for us.

Outside looks good inside is rundown and smells like smoke

Friendly service. 2 roaches not charge to kill. Little smelly maybe smokers room but clean. Early wakeup on door to clean room way before checkout. Exited with friendly sevice person. No breakfast due to covid.

Dirty room. First room had a broken door lock. Second room had strange sticky substance on table. Towels were dirty. Bathroom smelled terrible. Not worth the price.

I’m very unhappy. Room never receive any clean service in both days I’m stay there, as well leave one day early about when arrive room is open all our clothes and luggage mees around, lucky us all valuable things is with us and no valuables be robe. Alice the receptionist, Carly the manager Explain us to claim to orbitz for reenburshment and the hotel accept the claim. If you want more information please call me at 561-997-4908 please.

Ok I liked it the tv didn’t work well The water in shower was not hot

There was roaches in my room and the kitchen light fixtures.

The door lock was difficult to get open. The carpet had a smell in it.

Great place to stay it’s like a mini apartment. Been there multiple times the rate fluctuates depending on the season. I like it but I’m not picky. Be advised the building facing the railroad tracks could be a little much for a light sleeper as trains 🚞 shake the building directly above check. It’s good for what it is men’s business hotel not a romantic getaway. It’s a 4 out of 5 for me

The room smell bad and too much noise outsideAnd the customer service they don’t help

Roaches everywhere. I had roaches in my bathtub, on the rim of a cup water I was drinking, one even entered my sushi I was having for dinner. Disgusting. I feel badly for anyone who “ extended stay”. I stayed less than 24 hours and that was enough. There was also hair everywhere in the room from the previous guest.

Roaches everywhere...went to the front desk to as for a fork and knife, they only had a spoon...there’s no way this is a 3.5 stars hotel...

They could not find the reservation from orbitz so had to wait for over a hour and a half and they finally Forced booked me. Seems like Orbitz needs to work better on communicating. Will have to consider whether I’ll use Orbitz for hotel stays in the future.

Kitchen had no utensils, plates, pots/pans, glasses, towels. Room was ok, but minimal. TV channels minimal. A/C was ok. Bed was just ok. It’s a room with a bed, nothing more.

Nw 77th St Boca Raton FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Laundry facilities
  • 24-hour front desk

Located 1.1 mi (1.7 km) from Yamato Scrub Natural Area, Extended Stay America Boca Raton - Commerce is within a 10-minute drive of Atlantic Avenue. This 115-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves.


Rooms

The 115 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Guests of Extended Stay America Boca Raton - Commerce enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.

Room options

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Suite, 1 Bedroom, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America Boca Raton - Commerce

Everyone (19) Business (6) Couples (9) Family (6) Friends (2) Other (3)
3
Partner Couples

Basic motel. Needs updates. Stayed in a newer version in Melbourne that was really nice. Prices are good and they take pets which is a must for us.

By on Mar 7, 2021

Review comment responded on Mar 11, 2021

Thank you for your review. We are glad you liked our pet-friendly environment and found us to be of fair value. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future updates. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management

4
Everyone

By on Nov 22, 2020

Review comment responded on Nov 23, 2020

Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management

3
Business Business

Outside looks good inside is rundown and smells like smoke

By , from Boca on Jun 28, 2020

Review comment responded on Jun 29, 2020

Saraj, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your review, we are disappointed we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

3
Partner Couples

Friendly service. 2 roaches not charge to kill. Little smelly maybe smokers room but clean. Early wakeup on door to clean room way before checkout. Exited with friendly sevice person. No breakfast due to covid.

By , from Fort worth on Jun 8, 2020

Review comment responded on Jun 11, 2020

Damon, thank you for being our guest. Although you were impressed with our cordial service, we are sorry for the difficulties you experienced during your visit. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. Meanwhile, we have alerted our housekeeping team to ensure proper procedures are being followed to remove the smoke smell. We value your business and hope to welcome you back soon. Sincerely, Hotel Management

1
Family with small children

Dirty room. First room had a broken door lock. Second room had strange sticky substance on table. Towels were dirty. Bathroom smelled terrible. Not worth the price.

By on Feb 22, 2020

Review comment responded on Feb 22, 2020

Thank you for posting a review. Please accept our apologies for the issues you experienced in the rooms you stayed in. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We do appreciate your observations and concerns, and we have taken note of both. We hope you will consider giving us a second chance to provide the hospitality you should always expect from us. Sincerely, Hotel Management

1
Friends

I’m very unhappy. Room never receive any clean service in both days I’m stay there, as well leave one day early about when arrive room is open all our clothes and luggage mees around, lucky us all valuable things is with us and no valuables be robe. Alice the receptionist, Carly the manager Explain us to claim to orbitz for reenburshment and the hotel accept the claim. If you want more information please call me at 561-997-4908 please.

By on Jan 20, 2020

Review comment responded on Jan 21, 2020

Thank you for reviewing your stay. We are sorry for the incident you mentioned and regret the inconvenience it caused. Please note, our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request for a minimal fee. We hope this incident will not deter you from staying with us again whenever you are in the area. Sincerely, Hotel Management

4
Business Business

Ok I liked it the tv didn’t work well The water in shower was not hot

By on Jan 13, 2020

Review comment responded on Jan 14, 2020

Thank you for staying with us and for your gracious rating. Your concerns regarding the maintenance issues have been shared with the appropriate team to fix it immediately. On behalf of all of us at Extended Stay America, we would like to invite you for another visit. Sincerely, Hotel Management

2
Family Family with small children

There was roaches in my room and the kitchen light fixtures.

By on Jan 4, 2020

Review comment responded on Jan 5, 2020

We sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean and bug-free environment when staying with us. We have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We deeply regret the inconvenience caused, and please consider choosing us again so we can make your next stay pleasant in every respect. Sincerely, Hotel Management

1
Everyone

By on Dec 22, 2019

1
Family Family

The door lock was difficult to get open. The carpet had a smell in it.

By on Dec 8, 2019

Review comment responded on Dec 9, 2019

We are sorry for the problems you encountered during your stay. Our maintenance team is inspecting the door lock of your room to ensure its working correctly. We have discussed your feedback about the carpet with our housekeeping team to make sure the rooms are thoroughly cleaned and inspected before allocating to guests. Our goal is to provide a superb experience, and we hope to have the opportunity to prove this to you on a future visit. Sincerely, Hotel Management

Extended Stay America Boca Raton - Commerce

501 Nw 77th St, Boca Raton, FL 33487
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