Hotel Centro3.5 out of 5.0
Recent guest reviews
Everyone from hotel centro was friendly and accommodating, from the duty guards, to the reception, IT staff and resto staff. I am also thankful for the consideration on my early check in requests during my 1st day visits to puerto prinsesa palawan, not to mention the free breakfast buffets on these 2 days. Thank you Hotel Centro!
Cheaper to book through booking dot come than direct, which is weird since hotel must pay booking a commission. Once confirmed and upon arrival you'll be hit with additional charges such as service charge? what service? I booked through booking!! Also got hit with city tax!! WTF? Need a smoke? Don't bother. They'll hit you with a 1500php penalty which is almost the cost of the room! Food not too shabby for the price but menu prices dont include the city tax, the BIR, the service charge blah blah blah Much better places within walking distance for same money! SCAM!!
Almost perfect for my short business trip except for the noise caused by electrical interruption in the middle of the night. As usual, courteous and efficient staff more than makes up for the lack infrastructure weakness of the provincial capital.
We stayed here for 2 nights. When we checked in we went to pay with our cards, however their machine was down. That was not a problem as they said it would be fixed when we checked out and we could pay then. On the morning of our check out we went to pay, only to be told the machine wasn't working. We then had 10 minutes to try get money out from an ATM, however none were working. Finally in order to pay we had to use our New Zealand card (we live in China so didn't want to spend our NZ money). It wouldn't have been a problem if they had told us the machine wouldn't be fixed, and we would have got money out earlier, instead of rushing around before our transfer to El Nido. So we feel communication was lacking. The room was nice. Comfy bed and black out curtains with nice pillows. Air con was good. Bathroom was nice however shower head wasn't too good. Buffet breakfast looked great, lots of options. However if you are vegetarian the only option is bread. They didn't even have a muesli option. Staff were lovely and friendly. Always smiling and happy to see you. We just feel that they need to communicate more with their guests. We would recommend this hotel!
All the staff were warm and charming. I felt very comfortable during my whole stay and got great value for money. The spa next door provides great service. Guests should try it. I had mine in the room and got a good night's sleep.
Our trip to Puerto Princesa was a great one. Staffs in hotel centro are all courteous and pleasant to talk to. Very helpful and pretty knowledgeable about the place. The only concern that we have was, the towels in the room. The two that we had has a yellow stains and it isn't very white, (it looks yucky). It would be more appealing if they have really white and stain free towels for their guest. Above all, service wise it's awesome 😉
great ambiance n location. food/drinks are very good t(prices are very reasonable) though menu needs to be updated as a lot are unavailable. comfortable beds but rooms are a little bit small. Great staff very helpful
It was my First Time to stay at this hotel. I was surprised when I saw my name on the TV screen at the lobby area with a welcome sign. Ive stayed in far better hotels but none does the same. The welcome drink was also served upon check in. The front desk personnel are exceptionally accommodating and generous in terms of giving information about the city. The room is clean though looks a bit gloomy because of dark flooring and dimly lit corners. Suggest that upon check in the room be sprayed with something nice to make the area more welcoming. I wasnt able to take my breakfast at the hotel due to tight schedule but overall i enjoyed my stay.
I was expecting that this hotel is good but no. Towels are greyish in color that is supposed to be white . Staff are okay. Hotel looks okay,breakfast is ordinary, swimming pool is average, gym is small .
This hotel disappointed me. I thought the reviews are good but turns out to be not. First when i came in, i was surprised that the room is too small, that was ok, i went to the bathroom and saw the torn stained white towels that looks like gray rags. I was not happy. I thought maybe they give this yacky towels to booking.com customers. I asked the front desk to change the towels but gave me the sane old stained towels. Breakfast wasn't bad but i wish there are few more selection. My room was on the second floor, 211. This is not a good room. Its just above the bar and it was noisy at night. Check out took 25 minutes. They said they have to inspect the room first. I can't believe i have to wait that long. After 25 minutes, they told me it is now okay. I told them that that was my longest check out ever.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 524 reviews