The property was under construction! There was no jacuzzi the day we arrived, they moved us to a suite and the pipes were clog from next room so Plummer's where in and out, nice vacation i had with wife and 4 months baby
Good stay
Very run down, food bad
Parts of the resort look really shabby - rundown - breakfast was not up to par - overpriced for what you get
I liked everything about it. Had no issues with anything. Would actually like to visit again in the future.
Very great staff . Great hotel super clean . Mold behind doors where cleaners did not see
The room was ok, very spacious, ocean front, very quiet. The only thing(s) that didn’t passed is that air conditioned is not working right, bathroom is not that clean, also if you try to open the sofa bed, you can tell that they didnt even bother to clean, guess what? We found biscuits under the bed. Lol, honestly, the only thing i like about the room is that, its oceanview and pretty spacious.
Fabulous location. Very friendly staff and helpful during the pandemic. Property is getting a little tired (we’ve been coming for years) but location makes up for deficiencies.
Good location
Liked the location of room. Breakfast could be way better, I understand it’s not the best of times, that doesn’t mean your services should be equally worse.
Very slow response to housekeeping requests; high parking fee not disclosed at check-in.
This hotel has become our favorite getaway. We like the large two bedroom rooms which gives us enough space so our one year old has a place to sleep and we can enjoy the sunset with a sleeping baby! Sophia was a big help last time we stayed working out two different reservation into one. We can’t wait for the pool to open back up!
No embassy like, right on the ocean....bikes, pool
The ladies at the front desk were profoundly rude and made their feelings clear about dealing with guests. Upon check-in, one of the ladies put her finger up to her mouth as if to tell me to be quiet when I asked if we were on time for happy hour. I was so astonished at her gesture, that I was stunned speechless, along with my guest. At check-out, the female representative made it clear that we were "a bother". There were complimentary bags with small snacks and 2 water bottles behind the counter. I was never offered one, even though I am a Hilton Honors member. I asked for one for our ride back to San Diego and the representative pushed it across the counter as though It were a huge bother. Neither of the guest services representatives smiled, welcomed us, thanked us or showed any level of pleasantry whatsoever. I am a nurse and I paid nearly $800 for a 2 nights stay which is 3 full days salary, and in return, my guest and I felt insignificant. I expected a lot more than that from the Hilton. The beach is stunning. The housekeeping staff were lovely, helpful and friendly. The grounds are dirty and many areas need a new coat of paint. Finally, the parking, at $32 a night, was utterly outrageous. Our expectations were not met. We were left very disappointed with our stay due to the price and the attitude of the guest services at the front desk. Will not recommend or return.
Located in Oxnard Shores within a mile (2 km) of Channel Islands Harbor, Embassy Suites by Hilton Mandalay Beach Hotel & Resort is within a few miles (5 km) of other popular sights such as Silver Strand Beach. This 3.5-star hotel has 250 rooms and welcomes guests with free breakfast, an outdoor pool, and a gym.
Start your day off right with a free buffet breakfast offered each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
All 250 rooms provide sofa beds, microwaves, and coffee makers. Guests can expect WiFi and 55-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, ceiling fans, and safes.
At Embassy Suites by Hilton Mandalay Beach Hotel & Resort, guests enjoy an outdoor pool, a gym, and WiFi in public areas. Valet parking is available for USD 36 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a spa tub, conference space, and a business center.
The property was under construction! There was no jacuzzi the day we arrived, they moved us to a suite and the pipes were clog from next room so Plummer's where in and out, nice vacation i had with wife and 4 months baby
Dear Shannon, Thank you for taking the time to review your recent stay with us. We are delighted to hear that you had a great time with us and hope to welcome you back soon again! Stay Healthy and Safe!
Good stay
Dear Eimer, Thank you for taking the time to review your recent stay with us. We are delighted to hear that you had a great time with us and hope to welcome you back soon again! Stay Healthy and Safe!
Very run down, food bad
Dear Betty, Thank you very much for taking the time to review your recent stay with us. We are very sorry to hear about the challenges during your stay and that we did not meet your expectations. We will review your feedback in order to improve our guest experience. Stay Healthy and Safe!
Parts of the resort look really shabby - rundown - breakfast was not up to par - overpriced for what you get
Dear Wendy, Thank you very much for taking the time to review your recent stay with us. We are very sorry to hear about the challenges during your stay and that we did not meet your expectations. We will review your feedback in order to improve our guest experience. Stay Healthy and Safe!
I liked everything about it. Had no issues with anything. Would actually like to visit again in the future.
Thank you for taking the time to review your recent stay with us. We are delighted to hear that you had a great time with us and hope to welcome you back soon again! Stay Healthy and Safe!
Thank you for taking the time to review your recent stay with us. We are delighted to hear that you had a great time with us and hope to welcome you back soon again! Stay Healthy and Safe!
Thank you very much for taking the time to review your recent stay with us. We are very sorry to hear about the challenges during your stay and that we did not meet your expectations due to the construction and hotel improvements. We will review your feedback in order to improve our guest experience. Stay Healthy and Safe!