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Ethos Hotel

4.0 out of 5.0

Recent guest reviews

okay, just been one night there however, location is great, their staff super friendly aircon working when it it hot and humid and their breakfast great although their cup does not fit in the plate which makes it difficult to serve. Overall a place I would definitely stay again! Thanks.

Nice suite with kitchen and a livingroom. Strange with no reception, but worked fine with a table next to the bar. Quiet area which is good as Oxford central area has heavy trafic and a lot of noise. Good location and the staff was polite and helpful.

The good points - location to Oxford Centre, clean room. But for us what stood out was the terrible laid back attitude of the 2 young women who ran this establishment - arrived on a Sunday and pleased to leave on the Monday. It would be fair to say that the staff, all two of them, did not know the first thing about how to meet and greet, explain procedures or deal with problems that arose. Of special mention, on arrival we were asked to pay , "in case you did a runner in the night". the welcome contained no warmth or care - perfunctory! Breakfast the following morning brought minor problems with the quality of the coffee and cooked breakfast - dealt with a cartoonish , "sorree" accompanied by nervous laughter. These young woman were perhaps stand in temps. - but I so doubt it. Attitude, performance and courtesy were never in view. We had never heard of Ethos, but will remember it for all the wrong reasons. Moved from here to the The Kings Head in Cirencester - oh what a joy - now they really do know about customer service, and all for two pounds more. Ethos ,you need to sort this out and quickly.

Having never been to Oxford, I was looking for something close enough to walk since I did not have a car. Ethos is close enough but outside of the center of the town. It’s located in a quiet neighborhood. At first it was not clear where to check-in, (if you go it’s in the café). The ladies I dealt with most of my visit (Bushra & Claudia) were very pleasant. They were nice welcoming faces to come back to each day. The room I had (directly above the Café) was bigger than anticipated (not a bad thing). It’s technically like your own mini-apartment. Queen bed, bathroom with tub, kitchen (no stove or microwave) mini-fridge & sink, table and sofa. I loved all the windows! It is a bit quirky, not necessarily in a bad way, you need to know there is no lift, so with my heavy/large suitcase this was a bit challenging, there is no phone in the room so you have to use your mobile to reach the hotel staff, the light over the bathroom sink didn’t work, and it could use a bit of work/deep cleaning (water gets all over the floor when showering)…however, it was still quite quaint (maybe not as much for the price). The bigger downfall for me was the breakfast, it can get busy and with only one person working I think she seemed quite frazzled and it came off as rude. I pre-paid £10 for a hot breakfast each day and the first day was the only day I could get that since it was the only quiet day, the next 2 days I got cereal since it was almost impossible to get a coffee never mind ordering something hot. I even tried getting a take-away cup one day for tea and received quite the bit of attitude from her….I paid £10 and only got cereal! Luckily there was a gentleman who saw this logic as well and provided the cup for me. (to be fair, I was heading to work each morning, so I did not have an hour for breakfast, If I was on Holiday I suppose I could have waited longer for service) I know I was not the only guest who felt like this since a few of us chatted a bit about it. Nonetheless, I slept quite well and this is probably the main purpose of a hotel so I was very happy to feel rested each morning.

Poor service no option for coffee instead of tea...table not set.... had to ask for plates and cutlery.... but very polite when returning with them Sufficient food served but not of a very good choice or or quality

Extremely poor service at Cafe. Waitresses very rude. This was one of the worst experiences ever. Started off with them telling us that there's no 12inch pizzas for us to share. So had to order smaller pizzas - which of course meant they were more expensive for the whole group of us. Then when we tried to pay for our bill; REFUSED to accept card payments - they could have told us that earlier, when we were ordering. So we were forced to pay by cash. I had a £50 note. They then state that they do not have enough change! We had to scramble through our purses and wallets for smaller change. They STILL have no change apparently for a few pounds/pennies! By which time all of us in our group were frustrated. Waitresses were so rude; and their tone were extremely condescending. I sincerely believe they were hoping we'll just leave the few pounds change and call it quits. Then when we asked for a receipt, we were told NO RECEIPTS. Their machine is broken!!! How can a business charge and taken money; yet refuse to provide a receipt?!?! It all sounds very dodgy. We were frustrated but at no point in time were we rude; yet the waitress said in a rude and condescending tone, for us NOT TO BE RUDE. The irony of it is hard to believe. She was the rude one; yet had the gall to accuse us of that! In the end, the same waitress had the cheek to tell me that my £50 note won't have been accepted there anyway as it's not legal tender??? I got that from a BANK. How in the world is that not legal tender, I have no idea. I think by then, they realised that we were not going to leave any tips; and she was just trying to be difficult . Totally unimpressed by the whole situation. Very unprofessional behaviours & food there is not good enough for the grief we got eating there! Ridiculous! I would avoid Cafe Ethos at all cost.

Wonderful, quirky hotel! Ignore the other reviewers who are complaining. This place is delightful! I had breakfast every morning in the cafe, and it was always delicious. Plus, my room had a big TV, a microwave, small refrigerator and tea and coffee making equipment. I had many conversations with the staff, and found them interesting and very helpful. There is no grand impersonal entryway and giant check in desk, but I don't need that. This place is very close to the center of Oxford, (I walked in every day) yet once you are back in your room, all is quiet, since its in a residential neighborhood. I would definitely stay there again.

I stayed here for a business trip in one of the suites. Modern friendly vibe to the hotel with fresh clean decor and most importantly a comfortable bed. Complimentary drink on arrival was a nice touch. Staff were lovely especially the manager Kara who could not help me enough. Excellent location for city centre. Would definitely stay again. Thanks again!

This is not a hotel. It is a group of terraced houses stitched together. To get to a room you have to walk down the street, and go in another door. When you get there and want the wifi code, guess what back out on the street again. Went for business and the walls are that thin you can hear people talking as if they are in your room. If a Premier Inn is £90 then £125 for this "boutique" hotel is a joke.

I was under the impression that is is a decent hotel - given the images uploaded to the website and all the five stars rating comments. I even received a reconfirmation call and pre-arrival email. So far so good. I was surprised to learn it is located in a residential area. This means there is no shops around and requires a bit of walking distance for whatever you may need. It would be more appropriate to be branded as guesthouse rather than hotel if I am honest. I asked for a quite room but was given inter-connecting room, which they are expecting "a family with little girl" to check in. The sound proof was worse than poor and you can hear every single sound next door or the hallway. Our sheet wasn't changed overnight but I wasn't really bothered to complain then. We bought the "Full English breakfast" upon check in and was introduced to their "Continental buffet breakfast", and believe me it does not worth whatever price they put on the tag. There is only one type of milk and it's not even cold! We only allocated 30 mins for breakfast and when we were half fed by the cheap cereal the waitress asked if we would like to have anything hot (e.g. Bacon, egg, mushrooms....) we were a bit speechless as we thought "shouldn't you ask us before we even started?" In a nice way you may say it's a relaxed environment, or you can see it a unprofessional and amateur run hotel. I will let you be the judge but I can't give it more than 3 stars for our stay with them.

59 Western Road Oxford England

Hotel highlights

  • Walking distance to Christ Church College
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Oxford City Centre within a short walk of Christ Church College, Ethos Hotel is within a mile (2 km) of other popular sights such as Covered Market. This 18-room, 4-star guesthouse has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Located in central Oxford, the guesthouse is also near Exeter College and Radcliffe Camera.


Dining

Explore the guesthouse and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 7:30 AM to 10 AM.


Rooms

The 18 recently renovated rooms feature kitchenettes with refrigerators and microwaves. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include iPod docks, coffee makers, and phones.


Property features

Ethos Hotel features free WiFi in public areas and express check-out. Self parking is available for GBP 10 per day. Front-desk staff can assist with luggage storage and securing valuables.

Room options

Double Room

Full 1 | Sleeps 2

Executive Suite

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 493 reviews