Comfort Suites Pell City2.5 out of 5.0
Recent guest reviews
The hotel and room were very clean and the bed was comfortable. Staff and owner are very friendly and helpful. Some of the room looks like it's been updated but other things were really worn and needs attention. Such as the tub had stains and a spot of rust in it-looked clean but I couldn't use it. Spots on the bathroom door had been touched up with paint but not blended so you could see the splotches. The breakfast was good but standard fare. Not a lot of variety but ample for a couple nights there. I think the price of a room is a little high for the condition but overall a decent stay.
Good sized rooms, great breakfast. The beds were very comfortable. The bathroom door didn't lock. We just stopped for a quick overnight stay. Totally worth the money. Will definitely put this place on our places to stay list!
staff was awesome, location was perfect and room was very clean. I would stay again for sure. There were good places to eat with in walking distantance and a walmart right across the street. The free breakfast was also good and had a very good selection.
We booked online to stay here for two nights. We didn’t get to the hotel until just after midnight. The lady at the desk couldn’t figure out how to check us in because the computer system was updating. When we got to our room the bathroom sink wouldn’t drain and refrigerator wouldn’t cool. The lady at the front desk moved us to another room. The next morning there was some strange bug in the tub. Luckily for us, we didn’t spend a lot of time at the hotel as we were in town to visit our newborn nephew.
This hotel was very nice - all rooms are suites, so they are spacious. It was clean and comfortable - great for an overnight stop on our trip from Tuscaloosa to the Raleigh, NC area. Located right off the highway. Walmart and restaurants next to and across from the hotel.
I chose this property mainly because of ratings on Trip Advisor...see, ratings really matter! We were not disappointed. The room was clean, the beds comfortable, and the staff friendly. There are several restaurants close to the property so you don't necessarily need to drive to eat. Breakfast was excellent. One minor issue was quickly addressed by the manager. We would certainly stay here again.
I stay here every year for the Barber’s vintage festival, mainly because the hotel has always been clean and comfortable the breakfast buffet is good never had a problem there are restaurants locally that you can walk to in the evening there’s a Walmart opposite for any supplies you might need. The owner has always been helpful and friendly there’s a nice atmosphere during the barbers weekend with the other guests. It suits my needs and is perfect for what I want for the barbers weekend with nice routes to ride to Leeds. the breakfast buffet is good never had a problem there are restaurants locally that you can walk to in the evening there’s a Walmart opposite for any supplies you might need. The owner has always been helpful and friendly there’s a nice atmosphere during the barbers weekend with the other guests. It suits my needs and is perfect for what I want for the barbers weekend with nice routes to ride to Leeds. breakfast buffet is good never had a problem there are restaurants locally that you can walk to in the evening there’s a Walmart opposite for any supplies you might need. The owner has always been helpful and friendly there’s a nice atmosphere during the barbers weekend with the other guests. It suits my needs and is perfect for what I want for the barbers weekend with nice routes to ride to Leeds.
Our travels has taken my husband and me through Pell City Alabama, at least, once a year for many years. We were disappointed with the Comfort Suites last year, but not nearly as much as with our recent stay in August 2018. I believe we may have to change hotels next year. The suite itself was decent, but in need of some basic maintenance. The bed slanted to one side indicating the most frequently used and that the mattress is never turned. The flush handle on the toilet was almost ready to fall off, but everything was reasonably clean. The lady at the evening check-in desk is, obviously, in the wrong job as is the daytime Manager who is at the desk and overseeing the breakfast in the morning. Neither could be considered poster people for the "Hospitality Industry." The breakfast included waffles, if you can get to the one waffle iron and stand the horrible mess that no one bothers to clean up. Waffle mix and other foods covered the counters.There were no biscuits, gravely, peanut butter, or honey which are standard in most hotels now days. The unfriendly Manager told us, "Those things are optional at Choice Hotels, not required. We don't have them." The coffee was barely drinkable. The eggs were overcooked, hard fried and rewarmed. Potatoes were not browned, at all, and the sausage was steamed. None of the "hot foods" are not kept at a temperature that could be considered safe to consume. The entire breakfast and lobby areas were over-run by loud adults, some still in their pajamas, with their noisy, undisciplined children, spilling and playing with the food and running everywhere. Although my husband and I are Choice rewards members, I think we'll have to pass on the Pell City Comfort Suites on our next trip.
The hotel was nice and very comfortable beds. Staff was very friendly and helped us with our next trip. Looby is renovated and looks really good.. Breakfast is good as always with too many options to choose from. Will definitely come back like always.
Well, the starting point was the les-than-enthusiastic attitude of the check-in person. Then the bathroom door was about to fall of its hinges, there was dirt/mold around the tub, the desk chair lift does not work, and there were no cups, coffee, plastic, none, in the room. I'm sorry, but Choice Hotels has better standards than this! I have stayed in them four times in the last three months, and NEVER had this experience. Sad...
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Comfort Suites Pell City places you 5.1 mi (8.2 km) from Logan Martin Lake. This 63-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay.
Guests can enjoy cable TV and stay connected with free WiFi. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a sofa bed, a refrigerator, and a microwave.
At Comfort Suites Pell City, guests have access to an outdoor pool, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. Staff members can help with accommodation requests, and provide a safe deposit box at the front desk. This hotel also has laundry facilities.
Reviews from Trip Advisor
81.0% of guests recommend this hotelTotal of 118 reviews