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Plaza Osaka

3.5 out of 5.0

Recent guest reviews

From the moment we stepped into this hotel, we couldn't have had a warmer greeting. While the good doctor-him-indoors checked in, the manager stood and had a chat with me in excellent English. I must have looked cold because a lady member of staff rushed up to me with a hand warmer! The room was comfortable and clean with a splendid "pod" bathroom. Oh how I love Japanese warm toilet seats😊. Deep hip bath. Kettle and teapot, hurrah! No coffee😔. In the evening, a lady member of staff, dressed in traditional kimono, stands by the lifts pressing the call buttons and bowing as the doors close. Everyone very polite. Pool and sauna though we didn't use it. Laundry in basement. Fun breakfast variety of cuisines; included octopus balls and fried sand eels! Close to railway, about 5 minutes walk, and loads of eateries nearby.

Just 7 minutes walk to Hankyu railway stn , then 2 stops to Osaka stn and central city Umeda area .Larger than average rooms free wifi , Expresso machine in room , Clean and quiet . Good restaurants in area , Gym and pool are extra , did not use .

Nice hotel... small rooms, perfect restaurant and more than friendly staff.. The neighborhood is interesting but only the Winebar you MUST try... Cheaper restaurants you can find whitin 200 meters from the hotel

Very small rooms and bathroom only meant for midgets. Staff very helpful. Good breakfast selection. Air conditioning almost non existent. Quite a few restaurants and girly bars within a few minutes walk but not a place I would visit again

Good location-7 minutes from Yuso train Station.good for Kyoto and city.good breakfast.very is boutique hotel good for small groups of friends.rooms not too small.a lot of love hotels around.

I picked this hotel in an unknown Osaka neighborhood because it offered a pool and gym, but this actually came at an extra charge, slightly offsetting the fair nightly rate of ¥7900; the possible main reason for this discount is that the neighborhood is mainly Love Hotels, cheaper and adding a less than elegant tone to the neighborhood. Still, staff were mostly helpful and appeared to be trying harder; although I couldn't check in before 1400; I wouldn't stay there twice, but that's because of the wealth of choice in the city.

My husband and I stayed here for a week because it was convenient to my son's apartment and we were in town to spend time with him. We chose an executive twin and were pleasantly surprised at the huge room size (including a large leather couch with coffee table, round table and chairs, massage chair, two beds, and kitchenette, with space to spare). And the views from our 17th floor room were fantastic, with the river to the left and the sunset over the hills to the right. The place was big enough to entertain my son and his girlfriend a couple of times with no one sitting on beds! Those beds were nonetheless comfortable for sleeping and there was sufficient closet space. The bathroom was perfectly functional but lacking in aesthetics (a study in seamless tan plastic, just like I remember from an older business hotel my company used to use in Moriguchi). Overall, we were very comfortable and enjoyed our stay but don't expect luxury finishes and appointments (although it looked like some rooms were more updated). There are several restaurants on site; we ate lunch at the Japanese restaurant once and it was both very good and reasonably priced (plus discounts if you're a hotel guest). We'd stay here again in the same situation without hesitation.

It was my first time to be in this part of Osaka. This hotel is located in mixed commerce and residential area of Osaka. Hotel is busy with business people and tourists. Half dozen buses are parked in the hotel parking. Hotel itself is old but it has been renovated so its not that bad. But parking spaces in B/F is small for cars of recent years. Rooms is OK. Amenities are a bit dated but still they function fine. Breakfast is also OK.

The two of us had a very pleasant 2-night stay in November. Nearest train station is Juso Station which is about a 10-minute walk from the hotel. Room was spacious and quiet. Bathroom had a combination bathtub/shower. Bed was very comfortable. Free wi-fi was easy to connect and reliable. Yukatas and slippers are provided. There is a fridge and a kettle but no safe in the room. There is a Gold’s Gym on the second floor but there is a cost to use it. There is a gift shop on the first floor. A coin laundry is also available in the hotel. Buffet breakfast at the hotel’s Crystal Restaurant was good. There was a decent selection of Western and Asian food items.

The pro: Room was ok, view was ok. There was no smell in the room, it was quite clean and nice. Service was ok as well, very fast check in and check out. Price was fair. The con: Not a good location to explore Osaka. It is close to a station, but you'll spend some time to make your way to/from the hotel to the Osaka center, so I would suggest a hotel in the center already. (I booked to late, there was almost no room in Osaka center, or they would be too expensive). Also, located among some love hotels. Solo Female Point of View: The room and hotel are safe and ok. But the location was not that nice. I did not like to go through the front of so many love hotels. There was no one in front, nothing happen, and Japan is considered very safe place. But that doesn't mean you can let your guard down. So I really suggest you go for another hotel, more in the center. If you have company, doesn't mind staying a little far from the center (trains in Japan are fast and great), this hotel is ok. So: Are you in a group and don't mind train travel? Stay here! Are you a solo female? Try somewhere else. With all respect to the workers of the hotel, they were all very polite and great! I would only stay here again with company and if the price was really a big deal compared to others hotel.

1-9-15 Shinkitano Osaka Osaka-fu

Hotel highlights

  • Close to Umeda Sky Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Shin-Osaka within a mile (2 km) of Umeda Sky Building, Plaza Osaka is within a few miles (5 km) of other popular sights such as Osaka Science Museum. This 653-room, 3.5-star hotel has 5 restaurants along with conveniences like an indoor pool and free in-room WiFi. In central Osaka, the hotel is also close to Mint Museum and Floating Garden Observatory.


Enjoy dining at ousaka, one of 5 onsite restaurants. At the end of the day, unwind with a drink at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7 AM to 9 AM.


All 653 soundproofed rooms provide refrigerators and phones. Guests can expect to find free WiFi and 20-inch LCD TVs with cable channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available.

Property features

At Plaza Osaka, guests enjoy an indoor pool, a health club, and a spa tub. Self parking is offered for JPY 1500 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and express check-in.

Reviews from Trip Advisor

Trip Advisor aggregated rating

44% of guests recommend this hotel

Total of 442 reviews