Hotel Osaka Bay Tower4.0 out of 5.0
Recent guest reviews
The room view is excellent and we got a bay side view which can see the wheel. Price is relatively cheap in OSAKA. However, the room is very old and lack of maintenance. It uses old style real key instead of key card. A little bit smelling in the room. Lack of restaurants around hotel but you can find a big supermarket nearby.
Stayed in the hotel for 2 nights and will start with the positives: 1. Good view: our room was situated at the 37/F and the view of Osaka Bay was excellent 2. It is very near the train station so it is easy to explore the city The cons: 1. No restaurants near the hotel aside from a McDonald’s. You need to venture far if you want to eat 2. Room seems outdated and they give you an actual key instead of a key card 3. During my stay aircon was not working so the room was hot and had no ventilation. I reported it and the only help they can provide was to give an electric fan. Only upon checkout did they tell me that they do mot provode any aircon durong cold months. So my stay was very uncomfortable as there was no ventilation inside the room as no air was circulating. Their other solution was that I should have opened the windows, but their sign shows “open only during emergencies” also have 2 kids with me and I do not think it is safe to open a window at the 37th floor
me and my wife stayed for 5 nights in this hotel. we went to several destinations like universal city, umeda, osaka castle, kobe etc. i found it very convenient as it is connected to the jr line and the subway line that made everythhing accessible. there is a family mart accessed in the 2nd floor for your last minute requirements. the room is adequate with good clean sheets and clean bathroom. i wish they had more pillows and better ac controls but this is minor for me. there are no english channels on the tv but you can order movies via the vending machine on every floor. there is a drink and ice vending machine as well. we got a room on the 47th floor and the view is great. i suggest getting a room towards the end of the floor far away from the elevator to avoid the traffic and noise from incoming guests. overall it was a great stay
The hotel is situated by the Bentencho station where both Subway and Japan Railway (JR) stations are the hotel hosts Saizeriya Italian restaurant that serve delicious food and the view is amazing by elevators to see Osaka in the morning and evening Excellent room service and you have the Family Mark chain by the second floor entrance that works 24hrs , Pharmacy, 100 yen shop, cloths boutique Lieble and if it happen that you are there during the weekend very nice small Bazzar occurs by the square where hand made stuff are sold and many ceramic and genuine pieces are sold and maybe some second hand things i think with very amazing prices loved the spot very much Manal Oman
We had a room facing Osaka Bay, and the view is spectacular - especially with the Ferris wheel in the background at night. The hotel is accessible from the JR Osaka Loop Line and the Chuo subway line, with the subway directly connecting and the JR line across the road (accessible via pedestrian bridge or underground passage). The room seems like it has been near-recently refurbished, and included a Nescafé coffee machine (a small selection of pods included) as well as an electric kettle (tea included). The room was neat and tidy, the beds comfortable (included both a Japanese style pillow and a more-softer pillow), has a radio that had many different channels for different genres of music, and a tv with plenty of free-to-air channels as well as pay-per-view movies (tip: if you have brought your children along, be sure to hide one of the brochures advertising more adult orientated pay-per-view films). The air conditioner is an older style - you can have it off, or on low/medium/high settings. The bathroom was one of the largest we had on our trip through Japan, with a full sized bath tub/shower, and a large vanity that includes many amenities and toiletries.
Bed was very springy - it felt very old. It was quite uncomfortable. Hotel smelled a bit of smoke throughout. The room was scuffed all over the place (marks on walls, carpet was pretty ratty, even in the hall). It was close to the Bentencho subway and JR stations, which were convenient. There was also a convenience store just outside which was nice. Nice view - but you don't need to stay multiple nights to take in that view like we did. It was okay, but we won't be going back. This was our least favorite hotel on our trip. I thought the view would make it worth staying here, but I don't think it did. It was a very old hotel.
Stayed overnight but left me with good impressions. Clean, comfy wi-fi free! We stayed at the 32nd floor - night or day - the views were a sight to behold. Front desk spoke English and they were very attentive. I like that it has an entry/exit to the train Bentencho station. Room was spacious.
We booked to stay here for 7 nights, prepaid, checked out after one! Did not get any money back. A short review: The floor and rooms are badly smelling(we swapped the first one to a bigger one on another floor, still smelled like old shoes and food), everything is really old and shabby ( wasn't renovated in the last 15 years), the bathroom was all yellowish, the fridge is tiny dirty and empty, there was no save, loads of dirty stains on the carpet and the curtains, the furniture and the doors are scuffed and worn out The only positive thing to say is the bay view ...
I stay here for almost 6 days and 5 night, the hotel staff although hard for them to speak english, but really helpful.. the location is a good one only 5 minutes walk to Bentencho Station, the station connect with local train or JR train.. the surroundings area (near the station) we can easily find 7-11 and Mcd.. but the ac is not that cold, but nevertheless i enjoy my stay there
This was a last minute decision, but it turned out to end our Osaka trip splendidly! Ambience: 4.5/5 Cleanliness: 5/5 Customer Service: 4.5/5 Location: 4/5 Value for Money: 4.5/5 The Good: Classy hotel in downtown Osaka near a few important places like USJ, Tempozan, Cosmosquare. Very stylish designs, with excellent view of Osaka Bay, just for the view you should come and stay for an evening! Space is also considerable compared to the normal Japanese hotels! The Bad: Gym service, washing services are missing. The Bottom Line: Yes, we will come back again, we love this place, and we already miss the view!
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 786 reviews