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Reviews

3.9 / 5Good
10,395 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    The Wheel at ICON Park™
    4 min drive
  • Popular Location
    Discovery Cove
    4 min drive
  • Popular Location
    Orange County Convention Center
    6 min drive
  • Airport
    Orlando, FL (MCO-Orlando Intl.)
    21 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-29. Try updating your dates to see prices for your trip.

    About this area

    Orlando

    Located in Orlando, Westgate Lakes Resort & Spa Universal Studios Area is in the entertainment district and on a lake. Ripley's Believe It or Not and Madame Tussauds are cultural highlights, and travelers looking to shop may want to visit Pointe Orlando and Orlando Vineland Premium Outlets. Traveling with kids? Don't miss Universal Orlando Resort™, or check out an event or a game at ESPN Wide World of Sports. Our guests appreciate the resort's location for the sightseeing.

    Popular Location

    What's nearby

    • Universal Orlando Resort™ - 4 min drive
    • The Wheel at ICON Park™ - 4 min drive
    • Discovery Cove - 4 min drive
    • Orange County Convention Center - 6 min drive
    • Universal’s Islands of Adventure™ - 6 min drive

    Getting around

    • Orlando Station - 13 min drive
    • Orlando, FL (MCO-Orlando Intl.) - 20 min drive

    Restaurants

    • Drafts Sports Bar & Grill – Family restaurant with a bar offering American cuisine. Serves breakfast and lunch daily.
    • Sids Bistro – Serves breakfast, lunch, and light fare daily.
    • Cordovano Joe's Pizza – Restaurant offering pizza. Serves lunch and dinner daily.
    • The Marketplace & Deli – Delicatessen offering American cuisine. Serves breakfast, lunch, dinner, and light fare daily.

    About this property

    Westgate Lakes Resort & Spa Universal Studios Area

    Along with 3 restaurants, this smoke-free resort has a marina and 7 outdoor pools. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free theme park shuttle. Additionally, a full-service spa, 3 poolside bars, and a fitness center are onsite. All 1990 rooms provide conveniences like dining areas and sitting areas, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include DVD players, refrigerators, and microwaves. Weekly housekeeping is available.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free valet parking
    Self parking: USD 0 per night
    Free area shuttle
    Free shopping center shuttle
    Free theme park shuttle
    Limo/town car service

    Food and drink

    Breakfast available for a fee: USD 6.95-12.95 per person
    3 restaurants and 1 coffee shop/café
    3 poolside bars and 1 bar
    Room service available

    Things to do

    7 outdoor pools
    2 outdoor tennis courts
    7 spa tubs
    Aerobics classes
    Arcade/game room
    Basketball
    Bowling alley
    Children's pool
    Fishing
    Fitness center
    Free bicycle rentals
    Full-service spa
    Hiking/biking trails
    Kayaking
    Mini golf
    Pilates classes
    Playground
    Sauna
    Steam room
    Tennis
    Volleyball
    Yoga classes

    Family friendly

    7 outdoor pools
    Arcade/game room
    Babysitting/childcare (surcharge)
    Bowling alley
    Children's club (surcharge)
    Children's pool
    Dry cleaning service
    DVD player
    Free area shuttle
    Free theme park shuttle
    Grocery/convenience store
    Laundry facilities
    Microwave
    Mini golf
    Playground
    Refrigerator
    Separate dining area
    Snack bar/deli
    Supervised childcare/activities (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store
    Library

    Guest services

    24-hour front desk
    Concierge services
    Dry cleaning service
    Hair salon
    Housekeeping (weekly)
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Portuguese
    Spanish

    Business services

    24-hour business center
    Computer station
    Meeting rooms
    Conference space (25000 square feet)

    Outdoors

    BBQ grill(s)
    Garden
    Marina onsite
    Picnic area
    Pool sun loungers
    Pool umbrellas
    Terrace

    Spa

    12 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - sports
    Massage - Swedish
    Massage/treatment rooms
    Sauna
    Spa open daily
    Spa tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Games
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Ceiling fan

    Bathroom

    Eco-friendly toiletries
    Hair dryer

    Entertainment

    Cable channels
    DVD player
    Flat-screen TV
    Premium channels

    Food and drink

    Coffee/tea maker
    Cookware/dishes/utensils
    Dining room
    Microwave
    Refrigerator

    More

    Desk
    Free local calls
    Iron/ironing board
    Phone
    Safe
    Separate sitting area
    5 - Excellent
    4,008
    4 - Good
    3,149
    3 - Okay
    1,605
    2 - Mediocre
    977
    1 - Poor
    656
    4.0
    Cleanliness
    3.9
    Service and Staff
    4.1
    Amenities
    4.0
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Well maintaned the new market restaurants ,the lake view is real spectacular

    Stayed 13 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything was perfect! Upon arrival the staff was amazing! Even until the day of checkout! They assisted me with all my questions! The place was very clean! The rooms was very nice! as well as the activities to do at the hotel itself! Mainly Enjoyed the campfire next to the restaurant! Amazing way to end the long day of having fun! Only thing I didn’t not like was that they are under construction & my ocean view room was also part construction view! But over all the hotel was amazing! Definitely would rebook this hotel! Despite the one flaw! I highly recommend!

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 5 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great experience! Staff was great, room was great!

    Stayed 7 nights in Feb 2020

    1/5

    • Disliked: Staff & service

    Poor customer service, bad experience altogether.

    What a horrible experience. We contacted Westgate directly to help us, stayed on hold for 20+ minutes just to get someone to pick up. They were totally unwilling to help us, stated we had to go through the company we booked with, even though the charges came directly from Westgate. Called hotels.com and while their customer service rep was nice, they didn’t help either. We had a family emergency and had to return home early and forfeit 2 nights and 2 separate properties. We were denied a waver for the re-scheduling penalty (100% fee). When people have emergencies and are canceling due to a legitimate family concern, it makes sense for companies to give a little grace. In this case, there was none. I hope keeping my money was worth it, because I am going to tell everyone I know about the experience with both Westgate and Hotels.com. This use to be my go to service for booking.... I will never again use Hotels.com or think of staying at a property owned by Westgate Lakes.

    Stayed 1 night in Feb 2020

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