- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
Check in took an hour. Line was extremely long, however 4 members of management only stood around talking to each other and looking at the line. No one bothered to jump on the available computer or address questions without an attitude or an air of annoyance. I have never written a review but felt the need to address the poor management of this place. In addition, I had made reservations for the only sit down restaurant at this facility to only find out upon arrival that it was changed to a buffet with hamburgers and hot dogs! This was do to “technical problems in the kitchen” but I assume it was due to a conference in attendance getting priority (as they received at check in) to a sit down meal on the patio. The water park was great...clean and the staff and lifeguards were awesome!