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Suburban Extended Stay South

2.0 out of 5.0

Recent guest reviews

3 extra days charges appeared on credit card after we checked in. Rooms need to be updated, bedding had cigarettes burns in them,roaches in room and elevator, room's have a musty mold smell. Staff not uninformative about local directions (CVS, Walgreens, local supermarket).Children running and skate boarding up and down the halls and walkways after 10pm. Reported to front desk they didn't seem concerned about it. Will not stay with them again.

very stressful situation. did not feel comfortable even sitting on the bed because of bugs. avoid this place.

The hotel was full of a verity of small insects but mostly it was full of roaches. I did have a small spider and its web on my luggage as well. Other than that, the bed was horrible, the AC was loud and made noises like it was broken, and there were many scrupulous looking people everywhere. The smell of illegal drug related activities were everywhere! Also even though I was only staying one night, they still wanted a $100 dollar deposit on the room. I was able to get a $50 deposit instead but I was still surprised. It's been 3 days and I still don't see the money returned in my account although the person checking us in did say this was a likely possibility. I'm not a big complainer but I find it that telling the truth in this situation is sounding very similar. I'd feel different if I was alone and was not bringing my wife along.

It was a good stay for the prices. We came in early and did accommodate for the early check in.

The only complaint I have is the TV wouldn't work because we were supposed to change the HDMI setting on the tv, which we didn't know. Great experience, the hotel is quaint and great for a romantic getaway or a family trip. My family and I would definitely go back!

The property is "tired". The rooms are tiny and cramped. The highway noise starts at 6:00 am and is attrocious. My room came with roaches, and a drawer full of underwear and make up left by a previous guest. My vehicle was damaged the last night of my stay.

The hotel was nice. Our room was on the third floor (no elevator) and was very clean. There was a desk, mini kitchen with microwave and coffee pot and a full sized closet. We had one bed and a full sized bathroom. The only problem I had with the hotel was that the hot and cold for the shower was backwards ...I called the office complaining about the hot water and the attendant told me to use the "hot" on the cold setting and the "cold" on the hot setting...weird. Other than that my stay was nice. There was cable and wifi (free) included so we were fine. There was no noise or people lingering around the building. I would definitely stay again :)

What's to say? I read all those negative reviews, but tried it anyway. It was a solo trip, so there was nothing to lose. Aside from the "motel room air" (which wasn't really so pronounced) the place was great. The staff, while busy, were very pleasant. No gripes, no complaints. I WILL gladly go there again.

I was busy the whole time I was there. I was confused and thought the airport shuttle went there, but the bus in front of the hotel went straight to the airport for only $2 so it actually worked out better.

The front desk was very friendly, the hotel clean and room comfortable, only delays to change the towels. We stay another night. The location was good. Parking area clear and safe

I stay at this hotel regularly. It is close to my business and is a bit nicer than some other hotels in the area. Im not there much, basically to sleep and shower. Gives me what I need, but would not stay here if the price was any higher. I believe they get most of their business due to location.

Room options

Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Room, 2 Double Beds, Non Smoking (Efficiency)

Full 2 | Sleeps 4

Room, 1 Queen Bed, Non Smoking (Efficiency)

Queen 1 | Sleeps 2

Guest reviews for Suburban Extended Stay South

Everyone (3) Couples (3) Business (3) Family (1) Other (1)
1

run down room's.

Everyone

3 extra days charges appeared on credit card after we checked in. Rooms need to be updated, bedding had cigarettes burns in them,roaches in room and elevator, room's have a musty mold smell. Staff not uninformative about local directions (CVS, Walgreens, local supermarket).Children running and skate boarding up and down the halls and walkways after 10pm. Reported to front desk they didn't seem concerned about it. Will not stay with them again.

By on Jul 26, 2017

1

bugs :(

Everyone

very stressful situation. did not feel comfortable even sitting on the bed because of bugs. avoid this place.

By , from nj on Nov 21, 2016

1

roach motel

Everyone

The hotel was full of a verity of small insects but mostly it was full of roaches. I did have a small spider and its web on my luggage as well. Other than that, the bed was horrible, the AC was loud and made noises like it was broken, and there were many scrupulous looking people everywhere. The smell of illegal drug related activities were everywhere! Also even though I was only staying one night, they still wanted a $100 dollar deposit on the room. I was able to get a $50 deposit instead but I was still surprised. It's been 3 days and I still don't see the money returned in my account although the person checking us in did say this was a likely possibility. I'm not a big complainer but I find it that telling the truth in this situation is sounding very similar. I'd feel different if I was alone and was not bringing my wife along.

By , from Orlando on Jul 15, 2016

4

good stay for price

Couples

It was a good stay for the prices. We came in early and did accommodate for the early check in.

By on Oct 4, 2015

4

romantic getaway

Families

The only complaint I have is the TV wouldn't work because we were supposed to change the HDMI setting on the tv, which we didn't know. Great experience, the hotel is quaint and great for a romantic getaway or a family trip. My family and I would definitely go back!

By on Apr 14, 2015

1

not so good...

BusinessTravelers

The property is "tired". The rooms are tiny and cramped. The highway noise starts at 6:00 am and is attrocious. My room came with roaches, and a drawer full of underwear and make up left by a previous guest. My vehicle was damaged the last night of my stay.

By on Apr 25, 2014

4

trip to universal studios

Couples

The hotel was nice. Our room was on the third floor (no elevator) and was very clean. There was a desk, mini kitchen with microwave and coffee pot and a full sized closet. We had one bed and a full sized bathroom. The only problem I had with the hotel was that the hot and cold for the shower was backwards ...I called the office complaining about the hot water and the attendant told me to use the "hot" on the cold setting and the "cold" on the hot setting...weird. Other than that my stay was nice. There was cable and wifi (free) included so we were fine. There was no noise or people lingering around the building. I would definitely stay again :)

By on Apr 7, 2014

4

great time!

Singles

What's to say? I read all those negative reviews, but tried it anyway. It was a solo trip, so there was nothing to lose. Aside from the "motel room air" (which wasn't really so pronounced) the place was great. The staff, while busy, were very pleasant. No gripes, no complaints. I WILL gladly go there again.

By on Mar 20, 2014

3

served my need

BusinessTravelers

I was busy the whole time I was there. I was confused and thought the airport shuttle went there, but the bus in front of the hotel went straight to the airport for only $2 so it actually worked out better.

By on Jan 27, 2014

4

suburban

Couples

The front desk was very friendly, the hotel clean and room comfortable, only delays to change the towels. We stay another night. The location was good. Parking area clear and safe

By on Jan 6, 2014