We booked this hotel because the price was VERY reasonable. Our expectations weren't high given the reviews we read online. However, we were pleasantly surprised with the level of service and staff friendliness that we encountered. So while the property itself isn't very posh and if you're staying in a room facing the main road it's loud, this was a perfect spot to stay at with kids. Our kids didn't care if we were here or at the Ritz. The pool was heated, there was a hot tub and a pool movie night. The staff did an amazing job. They even sent up a cake and treats for my son's 7th birthday.