Very nice. Near major attractions. Excellent price. Room also had mini kitchen that worked out well for us.
this is nice local hotel with an adequate large pool and good for visiting the Kissimmee area. the staff was very nice.
I HIGHLY RECOMMEND YOU CALL AHEAD OF TIME! They have rules. CALL THE DAY YOUR COMING TO CONFIRM BUT DONT EXPECT THEM TO EVER PICK THAT PHONE UP AGAIN! Luckily because I called around 11am check out time. I gave my ETA. But was told to keep them updated. ALSO BEUNG YOUR OWN BLANKETS THEY GIVE YOU A SHEET. ONLY! Otherwise nice loved it. Floor IS EXTREMELY DIRTY! But most are. Would stay again if I come back.
The outside of the hotel was pleasing. Staff was friendly and courteous. Breakfast was an up charge, but it was the typical hotel breakfast. The rooms on the other hand were okay. Sheets had holes in them, beds could be updated and the floors were black from dirt. We had to wear our shoes the whole time in the room. I was disgusted! I asked to have it mopped, but was never done. They had a water leak so we didn’t have water for 24 hours. Not fun! It would not be my first choice to return to in the future.
Clean, new was a good stay
The only reason i didnt go to another hotel was the friendliness of the front desk
Nice area, close to attractions. Room was ok, nothing fancy
The staff was so friendly and accommodating. The room and grounds were very clean and I loved that the hotel sat farther back off of 192. It made it a quiet and safe experience especially traveling as a single female. This will now be my regular stay when I come to Kissimmee.
Very noisy. Very bad coffee.
I loved the accommodations and very clean
Stayed here because of pricing and proximity to Osceola Regional Medical Center. Had lots of restaurants and stores close by and our experience was great. I would stay again.
Property was very clean & quiet. Rooms were very clean.
Room pool and location of the hotel i think thats a good thing
This was our second time stating at this property in the past few years and it will be our go to in the future also! Staff is outstanding and the cleanliness can't be beat! Rooms and grounds are immaculately taken care of! Thank you again for the great stay!!!!
Walking distance to everything better service and clean room better
Located within a mile (2 km) of Osceola Square Mall, Park Royal Orlando is within 2 miles (3 km) of Osceola Regional Medical Center. This 200-room hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Guests can expect free WiFi and 47-inch flat-screen TVs with cable channels. Refrigerators, microwaves, and minibars are also standard.
Guests of Park Royal Orlando have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include an outdoor tennis court, express check-out, and a terrace.
Very nice. Near major attractions. Excellent price. Room also had mini kitchen that worked out well for us.
Hello,Thankyou for taking the time to leave us a 5 star review. We are thrilled to hear you enjoyed your stay with us. We hope for the opportunity to welcome you back in the future for the chance to go above and beyond your expectations in your future travels to Orlando. Warmest Regards,
this is nice local hotel with an adequate large pool and good for visiting the Kissimmee area. the staff was very nice.
Hello,Thank you for your review. We are happy to hear you enjoyed your stay with us. We look forward to your stay again for the chance to go above and beyond your expectations. Kind Regards,
I HIGHLY RECOMMEND YOU CALL AHEAD OF TIME! They have rules. CALL THE DAY YOUR COMING TO CONFIRM BUT DONT EXPECT THEM TO EVER PICK THAT PHONE UP AGAIN! Luckily because I called around 11am check out time. I gave my ETA. But was told to keep them updated. ALSO BEUNG YOUR OWN BLANKETS THEY GIVE YOU A SHEET. ONLY! Otherwise nice loved it. Floor IS EXTREMELY DIRTY! But most are. Would stay again if I come back.
Hello, Thank you for your feedback. We really value this information as it helps us understand the needs of our guests. Like most hotels we do have a standard hotel policy of check in time at 4pm and check out time at 11am. We do offer earlier check ins if we have rooms ready and available. All of our beds are made with a fitted sheet, flat sheet and blanket. With extra in the closet. You are always encouraged to call down to the front desk if your room is missing anything. We notified all department managers to go over your experience. We hope for the opportunity to host you again and to go above and beyond your expectations.
The outside of the hotel was pleasing. Staff was friendly and courteous. Breakfast was an up charge, but it was the typical hotel breakfast. The rooms on the other hand were okay. Sheets had holes in them, beds could be updated and the floors were black from dirt. We had to wear our shoes the whole time in the room. I was disgusted! I asked to have it mopped, but was never done. They had a water leak so we didn’t have water for 24 hours. Not fun! It would not be my first choice to return to in the future.
Dear Mr. Gregory. Our deepest apologies due to an unexpected water main line broke we had no choice to do our best and repair. The water was shut down form 4pm to 10:am the following morning. However we did open breakfast and we did supply gallons of water at the front reception for our guest. Regarding the other issues, I shared this survey with our staff so we can address. Hopefully you can give us another chance to make it right.
Clean, new was a good stay
Thank you for this great review! We hope to see you back soon!
Thanks for the feedback!
The only reason i didnt go to another hotel was the friendliness of the front desk
Thankyou so much for your kind gesture, We hope to see you again soon! Front Desk
Nice area, close to attractions. Room was ok, nothing fancy
Thank you for your feedback! We appreciate you staying with us at our hotel. We look forward to your next visit to make your stay even more pleasant and memorable.
Thank you for the feedback!