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Satisfaction Orlando Resort

2.5 out of 5.0

Recent guest reviews

Staff had no idea what they were doing and were too busy chatting amongst themselves and kept me waiting to check in for about 5 minutes. Put me through a complete hassle and never once offered to help. Wouldn’t recommend this to anyone.

Great place, we needed to stay somewhere for 1 night prior to our Disney vacation. We secured it over the phone coming down through orbitz..everything went smooth and price was reasonable , it was near gas, good food, and only about 15 mins from Disney. Not the Hilton by any means, but a great place. Floors are tile which I liked very much, beds were very nice and linen looked new..nice large tv..only surprise is to expect to pay a deposit, which they refund quickly..

from the moment we got there the staff were awesome if I needed anything they gave it right away we really enjoyed that we could walk to all the stores and food places. I will be going back on our next vacation next year.

This is a motel, not hotel. The rooms are big with tiled floors. Maids must use strong cleaners since the room always smelled of clorox. Towels and sheets are well-used. Pool is very big, water is clear, but there was a tremendous amount of bugs and leaves floating in it at all times. If you're just crashing for the night it's a good deal, otherwise try a place a step up.

This was my first stay at the Satisfaction Orlando Resort. The executive room was nice looks exactly like the picture but I wouldn't say it was a resort. Does not live up to its name. My biggest problem was the cleaning of the rooms it was terrible ! And then there were roaches that showed up those critters only show up when the place is dirty ! I complained and all they offered me was a change of room. My family and I stayed in 3 different rooms it was frustrating. I asked to speak to a manager and I am still waiting for the phone call which I never got. If you are planning to stay at this "resort" one night should do you.

The beds are horrible they're noisy uncomfortable. Not clean web pic are deceaving.

A lot of hidden expenses prepare to spend a lot more than just the cost of the hotel

Clean, appropiate, excellent for the price. $50 deposit fee!!!

Greeted by friendly staff, especially Danielle at front desk. Quick check-in. Big room! 2 comfy queen size beds. Big TV! Fridge. Very clean room. Quiet environment.

First let me say this is not a RESORT this is a low budget MOTEL. They don't have dressers you have to live off your suit case. The lady at the front desk was not of help at all. I ask that us as a customer we were not happy can they upgrade us but they were not willing to offer us an upper grade we stayed for a week and if was that we can get our money back I we would have left the same day. We had no towels we had to call front desk Oh and I forgot they don't have tissue Boxes either we had to go buy some.

Our room had 2 queen beds and EVERY day, only one of the beds was made up and clean sheets put on. The other bed was left untouched for 4 days meaning 2 of our guests had to sleep in a dirty bed. Also first morning there bathroom lights and fan went out and we had to shower and do our " business" in the dark. 4 people stayed, only 3 towels were given. When asked for more, we were handed the towels and a plastic bag with the toiletries, coffee, etc and our room then, never got cleaned that day, not were the used, dirty, wet towels removed. I guess we were supposed to do it since we were handed the towels and other necessities.

Good stay everything was clean and neat and the big fridge and dinner ware was a nice touch

The pictures and description of this hotel are a falsity. This is in a very bad neighborhood. If we gag our children with us, we would have left immediately. We did not even feel safe enough to use the pool, as there was drug dealers steps away 95% of the time. The description says minutes from Disney - in actuality, it's 28 minutes away. Our room was in poor condition - two outlets were shattered. They are an electrical hazard. We only had one washcloth, i tracked down a housekeeper who didn't speak English. I was horrified to stay here. If i had the option without losing money, i would have immediately left.

Very happy for the money we paid. Kind of in a run down area of town but overall we were happy with the room, staff, and price. Would stay there again.

While "resort" is an exaggeration, this is an OK place to stay in the very overcrowded Kissimmee/Orlando area as long as you don't mind room doors that open to the outside, rather than to indoor corridors. This arrangement makes for some noisy nights with all the people walking/talking/driving by, and going to the gas station across the parking lot. I had a tough time getting a good night's sleep. The hotel has an outdoor pool/lounging area that is very nicely done, and the entire facility feels clean and freshly updated. I stayed 5 nights in a "Junior Suite" room that included a big refrigerator, and a small kitchen area with a granite countertop, stainless steel sink, microwave oven, and all the dishes, glasses, cups, and flatware one would need. Remember to bring your dish soap since the staff won't wash your dirty dishes during your stay. Breakfast isn't included, so you'll have to make other arrangements. My bed wasn't all that comfortable, but it was nice and clean, and freshly made up every day. The newer blinds on the windows were pleasing to look at, but there were gaps where each side met the center window frame that let in a fair amount of light at night and allowed anyone walking by (I was unfortunately right by the pool) a clear view of the room. I found a way to hang a pair of pants from a bracket to block the gap, but privacy curtains would be a big improvement.

The hotel location was convenient the staff was nice. The Shower was broken and the bed you could Feel every single spring was like a brick

Good place if you're looking to simply crash for the night. Inexpensive and clean.

Far from attractions, outside grounds are in poor shape, it looks like a very old motel. The rooms have been updated but beds are of very cheap quality. For the price you can definitely find something better. Ok for a 1 night sleep.

Hotel staff was friendly, hotel was nice and quiet, beds was a little hard.

The price may have been cheaper than what's out there but still not worth what you paid. Beds were very uncomfortable the location seemed very isolated from many other things. When housekeeping came and change the bed sheets they were ripped and it wasn't a small rip...they were huge. Free Wifi connection was weak. Friendly staff however I do not recommend staying here at all. For an extra $10-$15 additional you could get a better place.

1500 North Thacker Ave Kissimmee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • Business center

Located in Historic Downtown Kissimmee, Satisfaction Orlando Resort is within a mile (2 km) of sights such as Osceola Square Mall and Florida Technical College. This 200-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center. Kissimmee Civic Center and Shingle Creek Regional Park are also nearby.


Rooms

All of Satisfaction Orlando Resort's 200 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 47-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.


Property features

Satisfaction Orlando Resort offers a fitness center, an outdoor tennis court, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can assist with dry cleaning/laundry and tours/tickets. Additional amenities include a business center, a seasonal outdoor pool, and express check-out.

Room options

Standard Room, Two Queen Beds

Queen 2 | Sleeps 4

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Junior Suite, 1 Queen Bed

Queen 1 | Sleeps 2

Family Room

Queen 2 | Sleeps 4

Guest reviews for Satisfaction Orlando Resort

Everyone (24) Family (3) Other (1) Friends (2)
1
Everyone

Staff had no idea what they were doing and were too busy chatting amongst themselves and kept me waiting to check in for about 5 minutes. Put me through a complete hassle and never once offered to help. Wouldn’t recommend this to anyone.

By on Oct 12, 2017

5

hotel needed for traveling to disneyworld

Everyone

Great place, we needed to stay somewhere for 1 night prior to our Disney vacation. We secured it over the phone coming down through orbitz..everything went smooth and price was reasonable , it was near gas, good food, and only about 15 mins from Disney. Not the Hilton by any means, but a great place. Floors are tile which I liked very much, beds were very nice and linen looked new..nice large tv..only surprise is to expect to pay a deposit, which they refund quickly..

By , from North Carolina on Sep 8, 2017

5

nice stay i must say.

Everyone

from the moment we got there the staff were awesome if I needed anything they gave it right away we really enjoyed that we could walk to all the stores and food places. I will be going back on our next vacation next year.

By , from new york on Sep 1, 2017

3

cheap hotel, big pool, reasonably clean.

Families

This is a motel, not hotel. The rooms are big with tiled floors. Maids must use strong cleaners since the room always smelled of clorox. Towels and sheets are well-used. Pool is very big, water is clear, but there was a tremendous amount of bugs and leaves floating in it at all times. If you're just crashing for the night it's a good deal, otherwise try a place a step up.

By on Aug 24, 2017

2

vacation stay for 2 weeks

Everyone

This was my first stay at the Satisfaction Orlando Resort. The executive room was nice looks exactly like the picture but I wouldn't say it was a resort. Does not live up to its name. My biggest problem was the cleaning of the rooms it was terrible ! And then there were roaches that showed up those critters only show up when the place is dirty ! I complained and all they offered me was a change of room. My family and I stayed in 3 different rooms it was frustrating. I asked to speak to a manager and I am still waiting for the phone call which I never got. If you are planning to stay at this "resort" one night should do you.

By , from British Virgin Islands on Aug 17, 2017

1

bad hotel not freindly

Everyone

The beds are horrible they're noisy uncomfortable. Not clean web pic are deceaving.

By on Jul 4, 2017

Review comment responded on Jul 13, 2017

We do so terribly apologize for the inconvenience. We will look into the matter. We appreciate you staying with us. We hope that in the future you will be able to give us another opportunity. Thank you!!

1

keep a close eye on your debit card for the money

Everyone

A lot of hidden expenses prepare to spend a lot more than just the cost of the hotel

By on Jul 2, 2017

Review comment responded on Jul 13, 2017

We do apologize for the inconvenience. We will look into the matter. Thank you for staying with us!!

4

nice hotel for the price

Everyone

Clean, appropiate, excellent for the price. $50 deposit fee!!!

By , from Puerto Rico on Jun 30, 2017

Review comment responded on Jul 13, 2017

We appreciate you choosing us. Thank you for your stay!!

5

great bang for your buck

Everyone

Greeted by friendly staff, especially Danielle at front desk. Quick check-in. Big room! 2 comfy queen size beds. Big TV! Fridge. Very clean room. Quiet environment.

By , from Tamarac, FL on Jun 24, 2017

1

miss leading terrible

Everyone

First let me say this is not a RESORT this is a low budget MOTEL. They don't have dressers you have to live off your suit case. The lady at the front desk was not of help at all. I ask that us as a customer we were not happy can they upgrade us but they were not willing to offer us an upper grade we stayed for a week and if was that we can get our money back I we would have left the same day. We had no towels we had to call front desk Oh and I forgot they don't have tissue Boxes either we had to go buy some.

By , from New York on Apr 24, 2017

Review comment responded on Apr 28, 2017

Thank you for your review and for staying with us. We are sorry to hear that your experience was not pleasant. We try our best to give our customers the best service possible. We hope to see you again on your next trip and get another chance.