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Satisfaction Orlando Resort

2.5 out of 5.0

Recent guest reviews

The room was clean and decent. The neighborhood was decent. The staff was helpful. I would stay again if I'm in the area.

Terrible location !! No Wi Fi , as per Orbitz filters this was an Hotel close to Universal Studios but it wasn't , under hotel descriptions it said it was 5 miles from universal but it wasn't true it's at 17 miles from universal huge difference

I have been to several hotels and resorts and for something in the heart of Orlando near several other higher end establishments..I expected better..

It was just ok. If your paying full price not worth it compared to other hotels out there. Staff was friendly. Towels are old. No Kleenex in the room. Coffee maker didn't work. Beds make lots of noise. Not sure why they call it a resort it is more a motel then a resort. In a pinch it's an ok place to stay.

I was attending a class in Orlando during my stay and Satisfaction Suites was centrally locate which made it easy to find all the amenities I needed.

This is by far the worst hotel I have ever been too, the bed had bed bugs and even had a bug in the tub. Their are plenty people outside smoking weed and what seems to be like drug transactions. I left as soon as I could the room was non refundable I didn't even stay the whole night.

Staff had no idea what they were doing and were too busy chatting amongst themselves and kept me waiting to check in for about 5 minutes. Put me through a complete hassle and never once offered to help. Wouldn’t recommend this to anyone.

Great place, we needed to stay somewhere for 1 night prior to our Disney vacation. We secured it over the phone coming down through orbitz..everything went smooth and price was reasonable , it was near gas, good food, and only about 15 mins from Disney. Not the Hilton by any means, but a great place. Floors are tile which I liked very much, beds were very nice and linen looked new..nice large tv..only surprise is to expect to pay a deposit, which they refund quickly..

from the moment we got there the staff were awesome if I needed anything they gave it right away we really enjoyed that we could walk to all the stores and food places. I will be going back on our next vacation next year.

This is a motel, not hotel. The rooms are big with tiled floors. Maids must use strong cleaners since the room always smelled of clorox. Towels and sheets are well-used. Pool is very big, water is clear, but there was a tremendous amount of bugs and leaves floating in it at all times. If you're just crashing for the night it's a good deal, otherwise try a place a step up.

This was my first stay at the Satisfaction Orlando Resort. The executive room was nice looks exactly like the picture but I wouldn't say it was a resort. Does not live up to its name. My biggest problem was the cleaning of the rooms it was terrible ! And then there were roaches that showed up those critters only show up when the place is dirty ! I complained and all they offered me was a change of room. My family and I stayed in 3 different rooms it was frustrating. I asked to speak to a manager and I am still waiting for the phone call which I never got. If you are planning to stay at this "resort" one night should do you.

The beds are horrible they're noisy uncomfortable. Not clean web pic are deceaving.

A lot of hidden expenses prepare to spend a lot more than just the cost of the hotel

Clean, appropiate, excellent for the price. $50 deposit fee!!!

Greeted by friendly staff, especially Danielle at front desk. Quick check-in. Big room! 2 comfy queen size beds. Big TV! Fridge. Very clean room. Quiet environment.

First let me say this is not a RESORT this is a low budget MOTEL. They don't have dressers you have to live off your suit case. The lady at the front desk was not of help at all. I ask that us as a customer we were not happy can they upgrade us but they were not willing to offer us an upper grade we stayed for a week and if was that we can get our money back I we would have left the same day. We had no towels we had to call front desk Oh and I forgot they don't have tissue Boxes either we had to go buy some.

Our room had 2 queen beds and EVERY day, only one of the beds was made up and clean sheets put on. The other bed was left untouched for 4 days meaning 2 of our guests had to sleep in a dirty bed. Also first morning there bathroom lights and fan went out and we had to shower and do our " business" in the dark. 4 people stayed, only 3 towels were given. When asked for more, we were handed the towels and a plastic bag with the toiletries, coffee, etc and our room then, never got cleaned that day, not were the used, dirty, wet towels removed. I guess we were supposed to do it since we were handed the towels and other necessities.

Good stay everything was clean and neat and the big fridge and dinner ware was a nice touch

The pictures and description of this hotel are a falsity. This is in a very bad neighborhood. If we gag our children with us, we would have left immediately. We did not even feel safe enough to use the pool, as there was drug dealers steps away 95% of the time. The description says minutes from Disney - in actuality, it's 28 minutes away. Our room was in poor condition - two outlets were shattered. They are an electrical hazard. We only had one washcloth, i tracked down a housekeeper who didn't speak English. I was horrified to stay here. If i had the option without losing money, i would have immediately left.

Very happy for the money we paid. Kind of in a run down area of town but overall we were happy with the room, staff, and price. Would stay there again.

1500 North Thacker Ave Kissimmee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Business center

Located in Historic Downtown Kissimmee, Satisfaction Orlando Resort is within a mile (2 km) of sights such as Osceola Square Mall and Florida Technical College. This 200-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. 192 Flea Market and Kissimmee Civic Center are also nearby.


Rooms

All of Satisfaction Orlando Resort's 200 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 47-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.


Property features

Satisfaction Orlando Resort offers an outdoor pool, an outdoor tennis court, and free WiFi in public areas. You can take advantage of free parking if you drive. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. Additional amenities include a business center, express check-out, and laundry facilities.

Guest reviews for Satisfaction Orlando Resort

Everyone (30) Family (3) Other (1) Friends (2)
5
Everyone

The room was clean and decent. The neighborhood was decent. The staff was helpful. I would stay again if I'm in the area.

By , from Pasadena TX on Mar 18, 2018

Review comment responded on Mar 19, 2018

Thank you for the feedback.

2

wi fi not working .. terrible location orbitz said

Everyone

Terrible location !! No Wi Fi , as per Orbitz filters this was an Hotel close to Universal Studios but it wasn't , under hotel descriptions it said it was 5 miles from universal but it wasn't true it's at 17 miles from universal huge difference

By on Mar 12, 2018

Review comment responded on Mar 14, 2018

Thank you for the feedback.

2

let down resort

Everyone

I have been to several hotels and resorts and for something in the heart of Orlando near several other higher end establishments..I expected better..

By , from Nevada on Jan 30, 2018

Review comment responded on Mar 4, 2018

Thank you for your feedback!

3
Everyone

It was just ok. If your paying full price not worth it compared to other hotels out there. Staff was friendly. Towels are old. No Kleenex in the room. Coffee maker didn't work. Beds make lots of noise. Not sure why they call it a resort it is more a motel then a resort. In a pinch it's an ok place to stay.

By on Jan 22, 2018

Review comment responded on Mar 2, 2018

Thank you for the feedback.

5
Everyone

I was attending a class in Orlando during my stay and Satisfaction Suites was centrally locate which made it easy to find all the amenities I needed.

By , from New York on Oct 28, 2017

Review comment responded on Oct 30, 2017

Thank you for your review and for staying with us. We are delighted to hear that you enjoyed your experience with us and we look forward to seeing you again soon!

1

don't believe the pictures

Everyone

This is by far the worst hotel I have ever been too, the bed had bed bugs and even had a bug in the tub. Their are plenty people outside smoking weed and what seems to be like drug transactions. I left as soon as I could the room was non refundable I didn't even stay the whole night.

By , from miami on Oct 24, 2017

1
Everyone

Staff had no idea what they were doing and were too busy chatting amongst themselves and kept me waiting to check in for about 5 minutes. Put me through a complete hassle and never once offered to help. Wouldn’t recommend this to anyone.

By on Oct 12, 2017

5

hotel needed for traveling to disneyworld

Everyone

Great place, we needed to stay somewhere for 1 night prior to our Disney vacation. We secured it over the phone coming down through orbitz..everything went smooth and price was reasonable , it was near gas, good food, and only about 15 mins from Disney. Not the Hilton by any means, but a great place. Floors are tile which I liked very much, beds were very nice and linen looked new..nice large tv..only surprise is to expect to pay a deposit, which they refund quickly..

By , from North Carolina on Sep 8, 2017

5

nice stay i must say.

Everyone

from the moment we got there the staff were awesome if I needed anything they gave it right away we really enjoyed that we could walk to all the stores and food places. I will be going back on our next vacation next year.

By , from new york on Sep 1, 2017

3

cheap hotel, big pool, reasonably clean.

Families

This is a motel, not hotel. The rooms are big with tiled floors. Maids must use strong cleaners since the room always smelled of clorox. Towels and sheets are well-used. Pool is very big, water is clear, but there was a tremendous amount of bugs and leaves floating in it at all times. If you're just crashing for the night it's a good deal, otherwise try a place a step up.

By on Aug 24, 2017