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Residence Inn by Marriott Orlando Lake Mary

3.0 out of 5.0

Recent guest reviews

Outstanding job by Erica at front desk! She checked us in/helped us add another room, made sure we were happy w/ room location and greeted us every time we went past. Amazing how welcome she made us feel. Hotel itself is a fine property. Corner rooms were great. Breakfast was very good/plentiful/varied. We used pool and hot tub which were well kept/clean. They even turned up the water temperature for us. Definitely will be our "go to" hotel in Orlando in the future!

Recently remodeled, the RI Orlando Lake Mary is a breath of fresh air. The free breakfast is good with descent variety. The staff is very welcoming and helpful. If you plan on visiting the Orlando parks, you will need to secure a rental car or some other mean of transportation. If staying in the Lake Mary Heathrow area, the RI is surrounded by some fine dining establishments (Ruth Chris, Shula, etc); you will love it!

All staff were courteous and helpful. Our suite was immaculately clean, more than meeting my wife's high standards. Breakfast was hot and substantial. Marriott should send all their people here to see what excellent looks like.

While we only stayed one night, we were able to leave our car with them for 2 additional days. When we returned, after midnight, our battery was dead. The front desk manager Floyd, and the driver from the adjacent Marriott tried everything they could to get us started to no avail. They kept the lobby open, made us beverages and stayed with us until AAA came and replaced our battery. The staff at check-in Troy, was very helpful in getting us to the property. The room was one of the best we have stayed in recently and was clean and well stocked. We would highly recommend this hotel for all the reasons above and it is very close to the Orlando/Sanford airport. I would like to see them expand the hours of operation of their airport shuttle. GREAT HOTEL!!!!!!

My husband, dog, and I stayed here when we evacuated due to Hurricane Irma. We received superior customer service during our entire stay. The hotel was prepared for the hurricane and seemed to have extra staff on hand. They also had emergency supplies, flashlights and glosticks which they passed out when the power went out due to the hurricane. The power outage was beyond their control but when we went to the lobby they were upbeat, kind, and helpful.

We needed a place to stay prior to leaving on the auto train the next day and knew nothing of the area. Lake Mary is a great area....an array of good restaurants in an upscale looking environment. The Residence Inn was a wonderful place to stay....clean, updated, quiet and very accommodating staff. The one quirk I can't get my head around is why giving a "free" bottle of water to an elite gold member is met with "I'm sorry we don't give out bottles of water". Why is this not a universal "gift" in all Marriott properties? Just a bad business vibe when you get this response in one Marriott hotel when another similar property gave it with a smile. Just venting....

Amazing hotel with very friendly staff. I'm so happy I chose this hotel for my stay while attending a wedding in Orlando. You will not be disappointed. Breakfast was great... the staff kept everything fresh and ample amount for guest...I think one staffs name was Tanneisha. Will definitely make this a preference when back in the area

My son and i drove to Florida to visit family recently. We have stayed at this property a number of times and every stay has been perfect. The staff from the ground up is always friendly and willing to assist you. I would like to give a shout out to Tony Henton. What a gentleman. He made us feel welcomed. Thanks Tony!! Marriott hit it out the park when they accepted Tony into their staff. The property and rooms are always well kept and clean. With comfortable beds. The whole environment and staff at this hotel is nothing short of pleasurable. The pool and hot tub stay open until late and is well policed. We would never think of staying at any other property when we are in the area. There is an outdoor walking mall across the road that offers all sorts shopping, eateries and night life. Not to mention exclusive restaurants close by. Marriott you have done it again !!!!!! Thank you.

While the hotel as a building falls into your Standard Residence Inn, the management and staff here are by far the best. They were always there to great guest and help with whatever someone needed. We attended a wedding in the area and this hotel provided their seating area to the wedding party and guests for light snacks and cocktails. The staff made sure that the shuttle service was available when needed. Our staff was made very pleasant because of the staff. That more than wanted to please, they wanted us to want for nothing. The location of this Residence is only two blocks from the local Publics and at least 8 restaurants.

Very quick late night check in early flight out of Sanford. Super clean, breakfast was more abundant than expected and nice friendly night clerk. Room was very comfortable although we literally had 5 hours. Convenient to Sanford airport by about 10 minutes for me.

825 Heathrow Park Ln Lake Mary FL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Residence Inn by Marriott Orlando Lake Mary is located within a few miles (5 km) of Timacuan Golf Club and Seminole Towne Center. This 3-star hotel has 119 guestrooms and offers conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. Mayfair Country Club and The Legacy at Alaqua Lakes are also nearby.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.


Rooms

All 119 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and 37-inch Smart TVs with digital channels and Netflix. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are also standard.


Property features

Guests staying at Residence Inn by Marriott Orlando Lake Mary enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 4

Suite, 2 Bedrooms

King 2 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

94% of guests recommend this hotel

Total of 250 reviews