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Quality Suites

2.5 out of 5.0

Recent guest reviews

Our room was dirty (coat of dust in the bathroom counter), the door didn’t close unless you body slammed it and the window was cracked

My room was very clean and comfortable. They serve a terrific breakfast buffet. Housekeeping staff did a wonderful job cleaning the room every day. The hotel is close to Walt Disney World and Universal Studios. Loved spending time at the pool. There were plenty of lounge chairs available. I would definitely stay here again and recommend it to my friends.

For the price I was happy with this hotel. I will say though that the pool had green algae and black algae in it. That needs to be taken care of but other than that I was happy with my stay there.

Hotel in need of major update, front desk staff not friendly

Hotel is extremely old, has Roaches and spiders, had to switch rooms twice and both rooms had roaches. One of the staff members suggested it was outside roaches due to weather but these roaches were inside roaches, small brown just crawling around. The staff was helpful to be honest staff is overworked. Rooms are old, door had to be slam in order to close, bathroom tub seem unsteady, mattress on sofa bed was torn, old torn carpets and AC, walls had patches all over them, spider webs on ceilings, small beds, small tv, refrigerator was missing handle, many broken washers not worth $90 + hotel daily fee. Good thing about hotel was it was very close to resort where my family was staying at. There is a near Walmart and other stores, breakfast was good but always overcrowded, sitting area was small. My huge problem was the ROACHES !!

It was nice but some of the staff members were not friendly. Nice breakfast and clean bedrooms.

Breakfast was good. Love the heated pool and tiki bar. This place needs a update it's worn down and dirty.

The location was great, except the place is run down and old. The door itself was partially broken as if someone previously had forced their way in.

In my room no coffee machine when asked can I get one first they insisted it's there when I told them for sure it's not here then he said he is alone in complete hotel. I said no problem I come to front and tend pick it up. Then he said need to wait in the morning because storage is locked. When I offered get me one from another room which is not rented he refused and hung up. I will never recommend anyone so ruoe and 12$ resort fee is surprised.

Room is a bit dirty and outdated. Good breakfast. Comfortable pillow. Staff are friendly. They have heated pool

The Rooms are good. the bathrooms are a little outdated but they are good enough. They have a decent breakfast in the morning and the pool side bar is very good. the bartenders are nice and the food is good. the pool area is nice with a big pool, a wading pool and hot tub. I would stay here again for the money. you have to drive to restaurants. Wal Mart is right down the street.

Hotel staff was helpful and pleasant. Room was just what we needed - not fancy, but more than adequate. We wanted something affordable that was clean, as we were visiting several parks. The beds were comfortable, the pool was enjoyed by the kids, and breakfast (when we got up in time!) was tasty and plentiful. Rosa was very helpful and accommodating.

It's proximity to the convention centers is big PLUS. A quick check-in and check-out helped me a lot.

The only dissatisfaction,double beds seem small....

The room not clean and smells, the shuttle only comes once a day in the morning

IT WAS ON THE OTHER SIDE OF THE HIGHWAY BUT BETTER ACCESS THAN THE OTHER HOTELS NEXT TO THE CONVENTION. FOR THE PRICE BOOK EARLY AND BOOK OFTEN

Me and my family had a great time there. We was at a great location.

The was very comfy. They need to paint and clean better. Breakfast was good

The hotel was ok, the room is the typical room. The lady at the desk was nice. The breakfast room is way too small as the lines were insane. Though the breakfast itself was pretty good. Just not enough room for everyone to move around. It's at an inconvenient location. No pizza place delivers there and there are no restaurants on this street. Had to go to I Drive and took over an hour ( even though it's 5 minutes away) because traffic was awful.. hungry children were not happy. If you stay here I suggest bringing your own food and drinks with you.

We enjoy our stay here everytime but the price continues to go up. its great for what it was but it seems like owners are getting out of hand with the pricing.

9350 Turkey Lake Rd Orlando FL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Quality Suites places you within 3 miles (5 km) of popular attractions like SeaWorld® Orlando and I-Drive 360. This 214-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central Orlando and also close to Discovery Cove and Aquatica.


Dining

Free buffet breakfast is included with your stay.


Rooms

All of Quality Suites's 214 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can enjoy cable TV and stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls.


Property features

At Quality Suites, guests have access to a children's pool, a spa tub, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Guest reviews for Quality Suites

Everyone (11) Business (12) Couples (12) Family (49) Other (7) Friends (2)
2

good location, bad room

Everyone

Our room was dirty (coat of dust in the bathroom counter), the door didn’t close unless you body slammed it and the window was cracked

By on Apr 9, 2018

4
Everyone

My room was very clean and comfortable. They serve a terrific breakfast buffet. Housekeeping staff did a wonderful job cleaning the room every day. The hotel is close to Walt Disney World and Universal Studios. Loved spending time at the pool. There were plenty of lounge chairs available. I would definitely stay here again and recommend it to my friends.

By on Mar 9, 2018

Review comment responded on Mar 14, 2018

Thanks for staying with us. We appreciate your feedback!

4

over all a decent hotel.

Everyone

For the price I was happy with this hotel. I will say though that the pool had green algae and black algae in it. That needs to be taken care of but other than that I was happy with my stay there.

By on Feb 15, 2018

Review comment responded on Feb 24, 2018

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

3
Everyone

Hotel in need of major update, front desk staff not friendly

By on Jan 22, 2018

1

hotel has roaches and spiders !!!

Everyone

Hotel is extremely old, has Roaches and spiders, had to switch rooms twice and both rooms had roaches. One of the staff members suggested it was outside roaches due to weather but these roaches were inside roaches, small brown just crawling around. The staff was helpful to be honest staff is overworked. Rooms are old, door had to be slam in order to close, bathroom tub seem unsteady, mattress on sofa bed was torn, old torn carpets and AC, walls had patches all over them, spider webs on ceilings, small beds, small tv, refrigerator was missing handle, many broken washers not worth $90 + hotel daily fee. Good thing about hotel was it was very close to resort where my family was staying at. There is a near Walmart and other stores, breakfast was good but always overcrowded, sitting area was small. My huge problem was the ROACHES !!

By on Jul 25, 2017

5

everything was ok

Everyone

It was nice but some of the staff members were not friendly. Nice breakfast and clean bedrooms.

By on May 29, 2017

3

nice if you need a cheap place to stay

Everyone

Breakfast was good. Love the heated pool and tiki bar. This place needs a update it's worn down and dirty.

By on Mar 26, 2017

2

cheap, close to convention center

Everyone

The location was great, except the place is run down and old. The door itself was partially broken as if someone previously had forced their way in.

By on Feb 27, 2017

1

bad front desk staff

Everyone

In my room no coffee machine when asked can I get one first they insisted it's there when I told them for sure it's not here then he said he is alone in complete hotel. I said no problem I come to front and tend pick it up. Then he said need to wait in the morning because storage is locked. When I offered get me one from another room which is not rented he refused and hung up. I will never recommend anyone so ruoe and 12$ resort fee is surprised.

By on Jan 13, 2017

3

you get what u pay for

Everyone

Room is a bit dirty and outdated. Good breakfast. Comfortable pillow. Staff are friendly. They have heated pool

By , from jax on Nov 14, 2016