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Quality Suites - The Royale Parc Suites

3.0 out of 5.0

Recent guest reviews

Nice hotel for fair price. I will recommend to everybody. The complementary breakfast is good. Stuff is very kind.

Great location as situated on main street w/ lots of restaurants, stores & next to gas station. I-4 nearby so close to Disney World and Universal Studios not too far; other tourist sites easy access from highway. Be sure to have coins to pay tolls, better than car rental fee. Enjoyed the daily breakfast, occasionally wait for indoor tables or share; could eat outdoors or return w/ food to room. Nice to have suite so if one person prefers to stay up late can sit in living area to view tv or whatever.

The kids pool is about as big as the hot tub which is a missed opportunity. Get rid of the semi dangerous playground & make that pool bigger. The adult pool gets deep quickly, so if your kid are young, I would think about that. The free buffet breakfast is what gets the most value. They have a free tap beer/wine hour under the outdoor seating. Pretty good timing & a perk. The room was ok. The king bed was great. The toliet was running upon entering. We dealt with it, but a definite oversight. In the bedroom the smoke detector had been removed from the wall & the wires were showing. Again, dealt with it as there was another one in the room. The TV stations were a big disappointment. It seemed like a mix of some cable stations & free over the air stations. For being right down the road from the Disney parks, you would think they would have a better kids lineup. The room & appliances were clean but the bathroom floor had a pink residue I cleaned up. Tons of silverware & plates. Could have used a couple more serving devices, but it worked. No Ice on our floor. The arcade was ok. The hotel seems to get party groups on the weekends. Loud music during the day & some nights were loud in the common area. Since it didn't wake up our daughter, it wasn't that big of a deal. However, one of the times I took the elevator someone had just finished smoking pot while riding. Staff was always nice. Overall, it was ok, but i think we'll try another place next time. Lots of potential however.

The accommodation was bad, we took a room with two bedrooms and one of them had a serious problem of infiltration, that left the room with unpleasant smell, besides flooded close to the air conditioner. the hotel's staff was not given any discount, did not provide the repair. My family had to stay in the room and live with the smell of the wet carpet and the omission of the staff of the hotel was very bad, as we had no assistance to try to solve or alleviate the problem, I do not indicate the hotel to anyone, i will never go back to this hotel.

Pool was open until 11pm at night, which made it to noisy for rooms around the pool.

Breakfast Excelent, Confortable, clean. Good services, Happy Hours excelent.

This hotel was okay to sleep in. Which is all we did because we were at the parks ALL day. House keeping came daily to make the beds and restock talls. Breakfast was good. Wifi sucked wasn't a good connection. Maybe had to do with not having a secure password. We rented a two bedroom suite only one of the bedrooms had tv. The tv's did not have clear pictures. But again this was a no staycation vacation. No time to watch tv! Overall this hotel was a perfect location to the 4 Disney parks with free parking!

This hotel has some offerings that are great, like the full breakfast each morning, and complimentary beer/wine during happy hour by the pool, nice pool too, also it's located within walking distance of Old Town and many restaurants. Not so great, if you expect a functional fitness center forget it, it's small, and most of the equipment is not functional, one of the worst I've seen, front desk staff is fine, housekeeping does a good job keeping the place clean, but if you need something "No Habla English". I feel the 3.8 rating out of 5 is right on.

Ok hotel. Breakfast wasnt good & not too many choice to choose from. They serve you waffles and then tell you to go put in the oven. Elevator smelled really bad. Sheets in rm were dirty. Forgot an item in the room called the same day and it was never put in the lost and found.

Stayed for 4 days. Very helpful staff when we checked in. Rooms were very clean, but the bathroom was a little run down. Pool was nice had fun swimming. They do have free breakfast buffet in the morning which was very nice. Well priced hotel that's 15 minutes away from Disney world. It's also very close to Universal Studios and SeaWorld. Had a great experience here and I would recommend anyone to stay here.

Omg I loved this hotel . It had everything I expected and more . Loved the fact that it was closed to restaurants and stores and especially Disney. Rooms clean spacious and efficient. I will be renting here from now on

Had a lot of trouble with services the hotel offered that were falsely represented. Spent 1st day of my vacation having to make different travel plans. Hotel did not seem to care. Room was cleaned part of the time example one day trash not emptied, no wash cloths left dirty sheets when one of my children got sick. The best people there was one manager most was there staff. Management seemed like they did not care at all.

Everything was great except the DJ was playing music with curse words describing female and male genitalia while young children swam???

The rooms are very comfortable. The only thing we didn't like was the complementary breakfast. The French toast were greasy.

the hotel is fine for family, the staff is ok, it is close to main attraction in Orlando (disney World) and there is a nice complimentary breakfast (buffet). the room is clean with a room bathroom, kitchen and a living room , nice to stay with a family

good breakfast, handicap accessable, transportation to parks awesome, great tikki lounge after a very long day

We stayed in 2 different rooms during our stay. The first one was a 1 bedroom 1 bath style and the space and room comfort was was very bad. After a couple of days we were able to change to a 2 bedroom 2 bath configuration. This was much better than the other room but still below par. The bathrooms were rusty and need to be refurbished. If you are looking to save money and have free breakfast etc. then this facility might be an option. But i would not recommend this hotel to anyone.

Had to wait an hour and a half to check in (system problem). Room was clean and bed was comfortable although the fold out bed was very uncomfortable. Food was what you would expect for a "free" addition except the orange juice which was pretty bad. Elevator worked, but was pretty beat and had some sort of powdery substance on the floor.

Although its in a very busy areas, the hotel was quiet. Very nice suite... clean comfortable and a great price for the space. Buffet breakfast was a nice combination of hot and cold food. The only negative was the check in desk, 1 guy working very hard having to do several things alone. He did his best but they really need another person to move things along quicker. But over all, a very nice place to stay and I will stay there again!

Wouldn't stay there second time. Looks much better on pictures than in real life.

5876 W Irlo Bronson Memorial Hwy Kissimmee FL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Disney's Maingate East, Quality Suites - The Royale Parc Suites is within a 10-minute stroll of sights such as Old Town and Fun Spot America. This 3-star resort has 224 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's also close to Disney Springs® and Disney's Hollywood Studios®.


Dining

Free hot/cold buffet breakfast is served each morning from 7 AM to 10 AM. This resort is home to a family restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

All 224 air-conditioned accommodations feature kitchenettes and space to spread out with dining areas and sitting areas. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free newspapers.


Property features

Quality Suites - The Royale Parc Suites features an outdoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with a free theme park shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and securing valuables. Other amenities at this family-friendly resort include a spa tub, free WiFi in public areas, and a business center.

Room options

Suite, 2 Bedrooms, Non Smoking

Full 4 | Sleeps 10

Suite, 2 Bedrooms, Non Smoking

Full 4 | Sleeps 10

Suite, 1 Bedroom, Non Smoking

Full 2 | Sleeps 6

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Quality Suites - The Royale Parc Suites

Everyone (13) Couples (17) Business (5) Family (88) Other (3) Friends (1)
5
Everyone

Nice hotel for fair price. I will recommend to everybody. The complementary breakfast is good. Stuff is very kind.

By on Nov 16, 2017

Review comment responded on Nov 18, 2017

Hosting you at The Quality Suites Royale Parc Suites was our pleasure. We are thrilled you enjoyed your stay here and that you received the dedicated service you deserve. We work hard to ensure that our amenities are beneficial; it means a lot to know that you liked the complimentary breakfast and felt you received a great value. Your recommendation is much appreciated, and we hope you'll come back and see us soon. Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites

4

location and benefits

Everyone

Great location as situated on main street w/ lots of restaurants, stores & next to gas station. I-4 nearby so close to Disney World and Universal Studios not too far; other tourist sites easy access from highway. Be sure to have coins to pay tolls, better than car rental fee. Enjoyed the daily breakfast, occasionally wait for indoor tables or share; could eat outdoors or return w/ food to room. Nice to have suite so if one person prefers to stay up late can sit in living area to view tv or whatever.

By , from Sterling Hgts., MI on Nov 3, 2017

Review comment responded on Nov 5, 2017

Dear Jack, It was an honor hosting you during your Disney vacation. Thank you for taking the time to leave us a review. We're so pleased our location worked well for your trip and that our tasty breakfast options gave you a good start to the day. It's also great to know that our room setup was comfortable for everyone in your party. We appreciate your feedback about offering additional juices at breakfast and also apologize for any concerns with our daytime staff. Your feedback will be used to help us improve and we hope you'll stay with us again soon. Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites

3

friendly staff

Everyone

The kids pool is about as big as the hot tub which is a missed opportunity. Get rid of the semi dangerous playground & make that pool bigger. The adult pool gets deep quickly, so if your kid are young, I would think about that. The free buffet breakfast is what gets the most value. They have a free tap beer/wine hour under the outdoor seating. Pretty good timing & a perk. The room was ok. The king bed was great. The toliet was running upon entering. We dealt with it, but a definite oversight. In the bedroom the smoke detector had been removed from the wall & the wires were showing. Again, dealt with it as there was another one in the room. The TV stations were a big disappointment. It seemed like a mix of some cable stations & free over the air stations. For being right down the road from the Disney parks, you would think they would have a better kids lineup. The room & appliances were clean but the bathroom floor had a pink residue I cleaned up. Tons of silverware & plates. Could have used a couple more serving devices, but it worked. No Ice on our floor. The arcade was ok. The hotel seems to get party groups on the weekends. Loud music during the day & some nights were loud in the common area. Since it didn't wake up our daughter, it wasn't that big of a deal. However, one of the times I took the elevator someone had just finished smoking pot while riding. Staff was always nice. Overall, it was ok, but i think we'll try another place next time. Lots of potential however.

By , from Wisconsin on Oct 1, 2017

Review comment responded on Oct 5, 2017

Dear Scott, Thank you for your visit and for taking some time to leave us a thorough review. We are happy to hear that you enjoyed the terrific value of our free breakfast as well as the comfort and convenience of your well-appointed room. We also appreciate your constructive feedback regarding our pool and our television lineup. We are always working to improve, and insight from our guests is a key part of that. While we are glad to know that you had a positive experience, we would love the opportunity to provide you with a visit that is truly special. Please consider us for another stay here in Kissimmee. Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites

2

the soggy room

Everyone

The accommodation was bad, we took a room with two bedrooms and one of them had a serious problem of infiltration, that left the room with unpleasant smell, besides flooded close to the air conditioner. the hotel's staff was not given any discount, did not provide the repair. My family had to stay in the room and live with the smell of the wet carpet and the omission of the staff of the hotel was very bad, as we had no assistance to try to solve or alleviate the problem, I do not indicate the hotel to anyone, i will never go back to this hotel.

By on Sep 26, 2017

Review comment responded on Oct 2, 2017

Thank you for taking a moment to write in to share your valuable feedback. We are so sorry to read that your expectations were not met during your recent visit. Our staff takes guest comfort and satisfaction very seriously, and your review will be discussed internally as we look to correct the issues you described so thoroughly. We truly appreciate your perspective and apologize for any odor that caused you or your family disruption. Our maintenance team has been made aware of this matter and has been working diligently to ensure it does not occur again. Typically, once an issue is reported to us, we are able to find a quick solution, including assigning a new room if available. We are sorry we were not able to accommodate you. Thank you once more for offering your thoughts. It would be our pleasure to exceed your expectations next time you are in town. Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites

3
Everyone

Pool was open until 11pm at night, which made it to noisy for rooms around the pool.

By on Aug 23, 2017

Review comment responded on Aug 25, 2017

We appreciate guests who let us know when things aren’t right. I truly appreciate you telling me, so that we can fix this right away.

5

for big families,, the best choices

Everyone

Breakfast Excelent, Confortable, clean. Good services, Happy Hours excelent.

By , from PR on Aug 6, 2017

Review comment responded on Aug 8, 2017

Dear Francisco, Thank you for choosing The Quality Suites The Royale Parc Suites for your stay. We're very happy to hear that we were the perfect choice for you and your family! Everything we do is with an eye toward making our guests' visits more comfortable, convenient, and fun. We're delighted that our breakfast, guest service, and happy hour were special highlights of your stay! We are sorry that our shuttle time for Universal was not to your preference and hope that you were still able to enjoy the nearby Parks! We look forward to serving you again! Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites

3

nice hotel close to the disney parks

Everyone

This hotel was okay to sleep in. Which is all we did because we were at the parks ALL day. House keeping came daily to make the beds and restock talls. Breakfast was good. Wifi sucked wasn't a good connection. Maybe had to do with not having a secure password. We rented a two bedroom suite only one of the bedrooms had tv. The tv's did not have clear pictures. But again this was a no staycation vacation. No time to watch tv! Overall this hotel was a perfect location to the 4 Disney parks with free parking!

By on Mar 16, 2017

4

3 star hotel experience

Everyone

This hotel has some offerings that are great, like the full breakfast each morning, and complimentary beer/wine during happy hour by the pool, nice pool too, also it's located within walking distance of Old Town and many restaurants. Not so great, if you expect a functional fitness center forget it, it's small, and most of the equipment is not functional, one of the worst I've seen, front desk staff is fine, housekeeping does a good job keeping the place clean, but if you need something "No Habla English". I feel the 3.8 rating out of 5 is right on.

By , from Mass. on Mar 8, 2017

3

forgot something in the rm and it was never found

Everyone

Ok hotel. Breakfast wasnt good & not too many choice to choose from. They serve you waffles and then tell you to go put in the oven. Elevator smelled really bad. Sheets in rm were dirty. Forgot an item in the room called the same day and it was never put in the lost and found.

By on Jan 18, 2017

4

good hotel that's close to many theme parks

Everyone

Stayed for 4 days. Very helpful staff when we checked in. Rooms were very clean, but the bathroom was a little run down. Pool was nice had fun swimming. They do have free breakfast buffet in the morning which was very nice. Well priced hotel that's 15 minutes away from Disney world. It's also very close to Universal Studios and SeaWorld. Had a great experience here and I would recommend anyone to stay here.

By on Dec 27, 2016